“We absolutely love it ...
Brilliant company,brill communication ,gave great advice and re assurance as i am not normally an on line shopper..fireplace exactly as shown.Thankyou to delivery for coming all this way...very pleased customers ....”
“Lovely fireplace, the delivery driver was very nice and brought it into the living room for me. Also gave me extra clips and some advice having seen the location.
Needs competent measuring and diy skills to fit yourself but pretty straightforward.
Looks lovely in situ. Well made and finished, would thoroughly recommend.”
“Nice display of fire surrounds & shelves. Tilly was very very helpful & knowledgeable. We picked a fire surround but unfortunately when we got home we realised it wouldn?t fit. So we picked something else on line. Phoned Tilly who took our order over the phone, very easy. Shelf arrive within a week, super pleased with it.”
“Nice display of fire surrounds & shelves. Tilly was very very helpful & knowledgeable. We picked a fire surround but unfortunately when we got home we realised it wouldn?t fit. So we picked something else on line. Phoned Tilly who took our order over the phone, very easy. Shelf arrive within a week, super pleased with it.”
“Absolutely magnificent work. My living room looks gorgeous with the Media Wall. Tilly was so very helpful in every way possible way. The quality of the product is one of a kind. Will definitely return for more.”
“Brilliant customer service and high quality product. The third company I had tried to get a tricky job done that I was nervous about. I had total confidence in them from the start and they totally delivered on the brief. A thrilled customer.”
“I have bought a dark oak mantel beam.
To arrange delivery I received a phone call from Designer Fireplaces. They then delivered within the agreed date/times.
The mantel is of good quality and looks fabulous.”
“A very ?accommodating? company who will work to your specifications rather than a catalogue and at a reasonable price for the material used.
Kept informed throughout the purchase and when the fireplace arrived ( a week earlier than estimated) it was exactly as ordered. No chips scratches or missing pieces either well made and looks beautiful now fitted. Would order again from this company.”
“The team gave us advice on what surround style would work best with our fireplace build and was really happy to work to our custom dimensions.
They also were extremely responsive to our messages and always very friendly.
The product quality is outstanding: solid oak beams, impeccable finish with no scratches or dents at delivery and easy to install.
Delivery was on time and the driver was very polite and again very helpful.
In essence: Really happy to have ordered from a UK business with professional and friendly staff.”
