Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 15d Wheatfield Way, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 184 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 184 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 15d Wheatfield Way,
Hinckley
Leicestershire
LE10 1YG

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Floorstock Ltd 5 star review on 30th June 2023

Giles D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review is more for delivery APC as usually poor service.”

Helpful Report

Posted 5 months ago

Hi, We are sorry to hear you are disappointed with APC, unfortunately, we have little control over our carriers when the orders leave here and even less when the items head up to Scotland. We understand your frustration at this, we will speak to them regarding your delivery and hope it doesn't put you off ordering from us again. We do value your repeat business.

Posted 5 months ago

“Good price and service only let down by delivery to wrong address which sadly seems common these days. Products look ok but haven't used them yet.”

Helpful Report

Posted 11 months ago

Thanks for the feedback Tim. We are sorry to hear that the carriers delivered to the wrong address, it has been a busy few weeks for carriers with all the bank holidays. We are glad you got the items and hope you will consider using us again.

Posted 10 months ago

“I bought 8m of thick underlay for laminate floor to use under long rug but it arrived and I opened it to find it was in two bits so had to tape it which is not what I wanted at all. 8m should be just that not two short bits”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Emile! We're sorry to here that the 8m² roll of 5mm underlay that you received was in two pieces, this is not usually the case but unfortunately not something we can control without opening and unrolling every roll that we get from the manufacturer. If you're ever in need of assistance or have any questions, please don't hesitate to reach out - we're always here to help! Thanks again, Floorstock Ltd.

Posted 1 year ago

Floorstock Ltd is rated 4.8 based on 184 reviews