Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 2 Logix Road, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 266 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 2 Logix Road,
Hinckley
Leicestershire
LE10 3BQ

Write Your review

Tell us how Floorstock Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floorstock Ltd 5 star review on 10th May 2025

Kieran H

Floorstock Ltd 5 star review on 27th April 2025

Duncan C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done - great delivery”

Helpful Report

Posted 1 day ago

“Great service! great product!”

Helpful Report

Posted 2 weeks ago

Thanks for the fantastic review, Florin! We're thrilled to hear you loved the service and product. Best wishes, Team Floorstock Ltd

Posted 1 week ago

“Fast delivery got my order within 24h”

Helpful Report

Posted 2 weeks ago

Thanks for the 5 stars Paul. We are glad you are happy with the service.

Posted 2 weeks ago

“I’ve been using Floorstock for almost 20 years. In that time Tom Case and his team have always been knowledgeable, courteous, very helpful and efficient. Although I’m now retired I still need materials for occasional projects. It’s easy to order from such a wide range of quality products at very competitive prices. Thank you Floorstock.”

Helpful Report

Posted 3 weeks ago

Hi Graham Thank you for the kind words, Tom has moved on to other ventures now, but Floorstock still strive to offer the same service and knowledge that you would expect. Regards Floorstock

Posted 2 weeks ago

“Really helpful staff and delivery as promised. Thank you”

Helpful Report

Posted 4 weeks ago

Thanks for the great review Luis

Posted 3 weeks ago

“Always a great service”

Helpful Report

Posted 1 month ago

Thanks for the feedback Ron Great to hear you are happy with our service.

Posted 1 month ago

“Good quality as always 👌”

Helpful Report

Posted 1 month ago

Thanks for the review Kieran, Great to see some pictures also. Best wishes, Floorstock

Posted 1 month ago

“Great service. Easy to use site and fast delivery”

Helpful Report

Posted 1 month ago

Thanks Ian, Glad to hear that the service was great and the site was easy to use.

Posted 1 month ago

“I would highly recommend this company. It was a pleasure to in business with.”

Helpful Report

Posted 1 month ago

Thanks for that Martin, we are very happy to hear that. We look forward to dealing with you again soon.

Posted 1 month ago

“Used Floorstock for a while now, great service quality goods and fast shipping keeping you informed on delivery. Need say no more”

Helpful Report

Posted 1 month ago

Hi Wayne, Thank you for your fantastic review! We're delighted to hear that our service and quality have met your expectations, along with our speedy shipping. Your satisfaction is our priority, and we’re thrilled that you feel informed throughout the delivery process. We look forward to serving you again! Floorstock

Posted 1 month ago

“Always in stock and quick delivery”

Helpful Report

Posted 1 month ago

Thank you for the 5 stars, Duncan, and for your excellent product review of the Saicos Premium Hardwax Oil. It really helps other customers make a solid decision when they can see tried-and-tested results and recommendations.

Posted 1 month ago

“Thank you for your ultrafast response in sorting out a delivery/courier issue.”

Helpful Report

Posted 1 month ago

“The staff member who helped me at the new premises was very helpful.”

Helpful Report

Posted 2 months ago

Hi Ian Thank you for the feedback. I will pass your comments on to Chris, who helped you at the trade counter. Regards Floorstock

Posted 2 months ago

“Still not received the goods. Received day late. Excellent product, but expensive”

Helpful Report

Posted 2 months ago

Hi Brendon, I can see from our tracking that the goods have been delivered. I'm sorry to hear that you are not satisfied with the items arriving a day later than promised if you had contacted us in the office we would have been able to chase it up for you. Hopefully, you are happy with your goods but if not please don't hesitate to give us a call on 01455234400. Regards Floorstock

Posted 2 months ago

“We have used Floor stock since the off and found Wayne and Chris to be fantastic, from order dispatch and general information/ advice, to ensuring stock is delivered on time, even late orders from us, especially emergency orders to site. It's good to see The business growing.”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review, Vaughan! We're thrilled that the team have been able to assist you with your orders and provide the support you need. It’s fantastic to see your positive comments about our delivery service, particularly for those emergency situations. We truly appreciate your support as we continue to grow!

Posted 3 months ago

“Sorted out problem over a discontinued product and suggested a new alternative”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Chris! We're glad we could help you find an alternative for the discontinued product. Your satisfaction is our top priority, and it's great to hear that you appreciated our support. We look forward to assisting you again in the future!

Posted 3 months ago

“All good and quick”

Helpful Report

Posted 3 months ago

Thank you for the great feedback, Pawel! We're delighted to hear that everything went smoothly and quickly for you. Your satisfaction means a lot to us, and we appreciate your support!

Posted 3 months ago

“We purchased Junkers Recycled Beech Flooring for our house renovation. The floor has now been laid, sanded and varnished in one end of the house and it looks great.”

Floorstock Ltd 5 star review on 14th February 2025

Helpful Report

Posted 4 months ago

Thank you for your fantastic review! We're so pleased to hear that your Junkers Recycled Beech Flooring looks great after being laid, sanded, and varnished. It’s wonderful to be part of your house renovation journey!

Posted 4 months ago

“Ordering of the products was great - easy. I arranged to pick it up from the Floorstock depot and the delivery address was Wheatfield Way Hinckley. When I arrived there was a sign saying that the warehouse had moved to Logix Road Hinckley!! Get your paperwork up to date!!”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you for your feedback. We’re glad to hear that the ordering process was easy for you. We sincerely apologize for the inconvenience caused by the change in our warehouse location. We understand how frustrating it can be to arrive at a location only to find it has moved. Your comments about keeping our paperwork updated are appreciated, and we will work on ensuring this information is clearer for our customers in the future. Thank you for bringing this to our attention, and we hope to serve you better next time. Best regards, Floorstock Ltd

Posted 4 months ago

“Excellent delivery time and good price.”

Helpful Report

Posted 4 months ago

Thank you for the excellent review, George! We're delighted to hear that you were pleased with our delivery time and pricing. Your feedback is greatly appreciated, and we look forward to serving you again!

Posted 4 months ago

Floorstock Ltd is rated 4.8 based on 266 reviews