Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 2 Logix Road, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 263 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 2 Logix Road,
Hinckley
Leicestershire
LE10 3BQ

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Floorstock Ltd 5 star review on 10th May 2025

Kieran H

Floorstock Ltd 5 star review on 27th April 2025

Duncan C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using Floorstock for almost 20 years. In that time Tom Case and his team have always been knowledgeable, courteous, very helpful and efficient. Although I’m now retired I still need materials for occasional projects. It’s easy to order from such a wide range of quality products at very competitive prices. Thank you Floorstock.”

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Posted 4 days ago

“Really helpful staff and delivery as promised. Thank you”

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Posted 1 week ago

Thanks for the great review Luis

Posted 6 days ago

“Always a great service”

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Posted 1 week ago

Thanks for the feedback Ron Great to hear you are happy with our service.

Posted 1 week ago

“Good quality as always 👌”

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Posted 2 weeks ago

Thanks for the review Kieran, Great to see some pictures also. Best wishes, Floorstock

Posted 1 week ago

“Great service. Easy to use site and fast delivery”

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Posted 2 weeks ago

Thanks Ian, Glad to hear that the service was great and the site was easy to use.

Posted 2 weeks ago

“I would highly recommend this company. It was a pleasure to in business with.”

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Posted 2 weeks ago

Thanks for that Martin, we are very happy to hear that. We look forward to dealing with you again soon.

Posted 2 weeks ago

“Used Floorstock for a while now, great service quality goods and fast shipping keeping you informed on delivery. Need say no more”

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Posted 3 weeks ago

Hi Wayne, Thank you for your fantastic review! We're delighted to hear that our service and quality have met your expectations, along with our speedy shipping. Your satisfaction is our priority, and we’re thrilled that you feel informed throughout the delivery process. We look forward to serving you again! Floorstock

Posted 2 weeks ago

“Always in stock and quick delivery”

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Posted 4 weeks ago

Thank you for the 5 stars, Duncan, and for your excellent product review of the Saicos Premium Hardwax Oil. It really helps other customers make a solid decision when they can see tried-and-tested results and recommendations.

Posted 3 weeks ago

“Thank you for your ultrafast response in sorting out a delivery/courier issue.”

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Posted 1 month ago

“The staff member who helped me at the new premises was very helpful.”

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Posted 1 month ago

Hi Ian Thank you for the feedback. I will pass your comments on to Chris, who helped you at the trade counter. Regards Floorstock

Posted 1 month ago

“Still not received the goods. Received day late. Excellent product, but expensive”

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Posted 2 months ago

Hi Brendon, I can see from our tracking that the goods have been delivered. I'm sorry to hear that you are not satisfied with the items arriving a day later than promised if you had contacted us in the office we would have been able to chase it up for you. Hopefully, you are happy with your goods but if not please don't hesitate to give us a call on 01455234400. Regards Floorstock

Posted 2 months ago

“We have used Floor stock since the off and found Wayne and Chris to be fantastic, from order dispatch and general information/ advice, to ensuring stock is delivered on time, even late orders from us, especially emergency orders to site. It's good to see The business growing.”

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Posted 2 months ago

Thank you so much for your glowing review, Vaughan! We're thrilled that the team have been able to assist you with your orders and provide the support you need. It’s fantastic to see your positive comments about our delivery service, particularly for those emergency situations. We truly appreciate your support as we continue to grow!

Posted 2 months ago

“Sorted out problem over a discontinued product and suggested a new alternative”

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Posted 3 months ago

Thank you for your wonderful review, Chris! We're glad we could help you find an alternative for the discontinued product. Your satisfaction is our top priority, and it's great to hear that you appreciated our support. We look forward to assisting you again in the future!

Posted 2 months ago

“All good and quick”

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Posted 3 months ago

Thank you for the great feedback, Pawel! We're delighted to hear that everything went smoothly and quickly for you. Your satisfaction means a lot to us, and we appreciate your support!

Posted 2 months ago

“We purchased Junkers Recycled Beech Flooring for our house renovation. The floor has now been laid, sanded and varnished in one end of the house and it looks great.”

Floorstock Ltd 5 star review on 14th February 2025

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Posted 3 months ago

Thank you for your fantastic review! We're so pleased to hear that your Junkers Recycled Beech Flooring looks great after being laid, sanded, and varnished. It’s wonderful to be part of your house renovation journey!

Posted 3 months ago

“Ordering of the products was great - easy. I arranged to pick it up from the Floorstock depot and the delivery address was Wheatfield Way Hinckley. When I arrived there was a sign saying that the warehouse had moved to Logix Road Hinckley!! Get your paperwork up to date!!”

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Posted 3 months ago

Hi Paul, Thank you for your feedback. We’re glad to hear that the ordering process was easy for you. We sincerely apologize for the inconvenience caused by the change in our warehouse location. We understand how frustrating it can be to arrive at a location only to find it has moved. Your comments about keeping our paperwork updated are appreciated, and we will work on ensuring this information is clearer for our customers in the future. Thank you for bringing this to our attention, and we hope to serve you better next time. Best regards, Floorstock Ltd

Posted 3 months ago

“Excellent delivery time and good price.”

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Posted 3 months ago

Thank you for the excellent review, George! We're delighted to hear that you were pleased with our delivery time and pricing. Your feedback is greatly appreciated, and we look forward to serving you again!

Posted 3 months ago

“Perfect service , recommend 👍🏻”

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Posted 3 months ago

Thanks for the awesome review, Jacob! We're thrilled to hear you had a perfect experience with us. Your recommendation means a lot! 👍🏻

Posted 3 months ago

“The courier company used failed to deliver to my address, instead it was delivered to a local shop.”

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Posted 3 months ago

Hi Enrique, We’re really sorry to hear about the delivery issue you experienced. It can be frustrating when the courier doesn't deliver to your address as expected. While we strive to partner with reliable delivery services, there can occasionally be hiccups like this. Your feedback is important to us, and we will raise this concern with the courier company to help improve their service in the future. Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance! Best regards, Floorstock Ltd

Posted 3 months ago

“Just started using the slivers and they are good quality. First time I have purchased from Floorstock and the website was easy to use and the items delivered promptly and without issue.”

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Posted 3 months ago

Thanks for your review Martin! We're glad to hear you found our website easy to use and that your items arrived promptly. We look forward to serving you again soon!

Posted 3 months ago

Floorstock Ltd is rated 4.8 based on 263 reviews