Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 2 Logix Road, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 263 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 2 Logix Road,
Hinckley
Leicestershire
LE10 3BQ

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Floorstock Ltd 5 star review on 10th May 2025

Kieran H

Floorstock Ltd 5 star review on 27th April 2025

Duncan C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order to delivery under 24 hours, customer service is excellent and nothing seems too much trouble, I will definitely buy again and recommend that you give them a try”

Helpful Report

Posted 10 months ago

Hi Martin Thank you for your kind words, we work very hard to ensure that things run smoothly from start to finish. Kind regards Floorstock

Posted 10 months ago

“Very helpful staff and great service”

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Posted 10 months ago

Hi Barry Thank you for your review. We are delighted to hear that our helpful staff and great service are what keep you returning to Floorstock. We appreciate it. Regards Floorstock

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Hi Diana Thank you for the 5-stars, glad to hear everything was excellent. Regards Floorstock

Posted 10 months ago

“Floor stock were very easy to deal, prompt service and there couriers put the parcel where I asked them too cant ask for anything else”

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Posted 10 months ago

Hi Stephen Thank you for your review, great to hear that the carriers came through for you also. Regards Floorstock

Posted 10 months ago

“Really excellent service, good communication on order status and updates, very happy customer.”

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Posted 10 months ago

Hi Steven Thank you for your review, we are do glad to hear that everything went well and you are a happy customer. Regards Floorstock

Posted 10 months ago

“everything whent well”

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Posted 10 months ago

Thank you Brian, Glad everything went well. Regards Floorstock

Posted 10 months ago

“Excellent customer service with order being delivered promptly and without fuss. Would readily recommend.”

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Posted 11 months ago

Hi Michael Thank you for your review. We are so happy to hear that you would recommend Floorstock! We hope to deal with you again soon. Regards Floorstock

Posted 11 months ago

“Firstly the wrong item was delivered. When I asked what happened to my order I am told that they have no stock even though the web site clearly states that they have. Contacted FS on line chat to be told that they have stock of my item and then told they do not. When I asked how they were going to collect the incorrect item they told me to post it back presumable at my expense. Not a very good experience.”

Helpful Report

Posted 11 months ago

Hi David, Firstly we are very sorry that you feel we have provided a bad experience. The item that you ordered over the phone was the item that was sent, however, the confusion over it being the wrong product is because the product named trim 43 was last purchased by you in 2022 and it has changed since then as our supplier for trims and moulding has changed since then. Regarding the item being in stock and out of stock that is entirely our fault as we have just gone through a full company stock take and are still tying up loose ends. As a show of goodwill please keep the trims and we will issue a refund and hopefully we can draw a line under this and move forward to better relationship in the future. If you would like to contact me directly please do so on sara@floorstock.co.uk Kind regards Floorstock Ltd

Posted 11 months ago

“Martin was great 👍🏼 really happy with the result as it was a difficult floor to do! he was professional and courteous. I’d highly recommend him.”

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Posted 11 months ago

“Floorstock is without doubt the most comprehensive, and easy to browse online shop for wood flooring professionals. Add to that a friendly team of experienced, super knowledgeable, & on hand guys gives total confidence and support.”

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Posted 11 months ago

“Had exactly what I needed, good price and delivered on time”

Helpful Report

Posted 11 months ago

Hi Leslie Thank you for taking the time to leave us a review. I'm glad to hear your transaction with us was a success. Regards Floorstock

Posted 11 months ago

“Availability and good prices for accessories that I need. Quick turnaround, APC overnight is excellent also. Have used few times and not been disappointed.”

Helpful Report

Posted 11 months ago

Hi Paul Thank you for the great review. We are glad to hear that APC has been doing an excellent job with delivery too, it's unfortunately one of the things that we cannot control so always great to hear that it has been successful for you. Regards Floorstock

Posted 11 months ago

“Super fast delivery product very good”

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Posted 11 months ago

Hi Darren Thank you for the lovely review. Regards Floorstock

Posted 11 months ago

“Great service and competitive pricing Strongly recommended”

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Posted 11 months ago

Hi Andrew, Thank you for the great feedback, we appreciate the repeat custom. Kind regards Floorstock

Posted 11 months ago

“Great company fast delivery 👍🏼”

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Posted 11 months ago

Hi Tim Thank you for the 5 stars, we appreciate it. We look forward to dealing with you again in the future. Regards Floorstock

Posted 11 months ago

“The best flooring materials supplier. 5 star services and delivery.”

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Posted 1 year ago

Hi Andrei, Thank you for the 5 stars! We are delighted to hear you are happy with our services and delivery. Thank you also for taking the time to review the Bona products, it helps other customers to make decisions on what product to choose when professionals can give their honest opinions. Regards Floorstock

Posted 1 year ago

“Superb service! Website was easy to use and I easily found everything I needed. I had an issue with delivery and Chris was quick to respond and extremely helpful. Would definitely recommend!”

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Posted 1 year ago

Hi Jude, High praise indeed! I will pass your comments onto Chris, thank you for taking the time to lave us a review. Regards Floorstock

Posted 1 year ago

“Product was available, and delivered the next day. Nothing to complain about.”

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Posted 1 year ago

Hi Janine So grateful to hear that there is nothing to complain about and that we are doing it right! Thank you for taking the time to leave us a 5-star review. Regards Floorstock

Posted 1 year ago

“Great on line ordering when to busy during the day to order. Great next day delivery with tracking.”

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Posted 1 year ago

Hi Ian,Thank you so much for your fantastic 5-star rating of Floorstock Ltd! We truly appreciate your kind words and your support.

Posted 1 year ago

“always quick delivery and very helpful to any questions I have about machinery. Thanks,les From Floorsand”

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Posted 1 year ago

Hi Les, Thank you for taking the time to leave us a review. We are delighted to hear that you are a satisfied customer! have a great weekend, Regards Floorstock Ltd

Posted 1 year ago

Floorstock Ltd is rated 4.8 based on 263 reviews