Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 15d Wheatfield Way, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 185 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 15d Wheatfield Way,
Hinckley
Leicestershire
LE10 1YG

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Floorstock Ltd 5 star review on 30th June 2023

Giles D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Floorstock is always there when you need them. Thanks floorstock”

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Posted 9 months ago

Thank you so much for your wonderful 5-star review, Christoff. We at Floorstock are proud to provide customers with exemplary service. Thanks, Floorstock!

Posted 8 months ago

“Delivery quick communication excellent items well packaged”

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Posted 9 months ago

Thank you for the review Paula

Posted 8 months ago

“Extremely good communication and fast dispatch of goods. Well stocked. Delivery costs are pretty standard so well worth making sizable orders”

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Posted 9 months ago

Thank you so much, Guy, for your glowing 5-star rating of Floorstock Ltd! We really appreciate your kind words about our excellent communication and fast dispatch of goods.

Posted 8 months ago

“Great service from the Floorstock team, very knowledgeable about their products. Delivery is next day am. Easy transaction.”

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Posted 9 months ago

Thanks for the 5-star review Jason, we really appreciate you taking the time to let us know.

Posted 8 months ago

“The most professional company I worked with, great staff and the fastest delivery you can find. Thank you!”

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Posted 10 months ago

Thank you so much, Andrei, for your 5-star rating of Floorstock Ltd. We really appreciate your loyalty and the fact that you have used our services repeatedly! Your kind words - that Floorstock is "the most professional company [you've] worked with" and that we provide "great staff and the fastest delivery [you] can find" - mean the world to us. We are so glad to have you as a customer and look forward to continuing to serve you in the future. Thank you also for the product reviews, these really help other customers to make decisions.

Posted 10 months ago

“I wanted a sample of a wood stain for £1.95 and was shocked when I checked out to see delivery was £8.95 + VAT. We really liked the sample that arrived but I am still in shock at the delivery price for a 5ml sachet which would cost the price of a stamp to post.”

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Posted 10 months ago

Thank you Ben for taking the time to share your experience with us, we value ALL feedback, good and bad. We are very sorry to hear that you were shocked to see the delivery charge for the sachet of Osmo. I have passed this complaint on and you should receive an email explaining our situation regarding transporting website items. Please don't hesitate to get in touch if you wish to discuss the matter any further.

Posted 10 months ago

“Used Floorstock several times now for my business Carnt fault them so far. Just had another delivery arrived quickly.. spot on Thank you Wayne Wayneswoodcraft”

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Posted 10 months ago

Thank you Wayne, so glad to hear that you have had great service so far. We look forward to serving you again soon.

Posted 10 months ago

“Very good prices and rapid delivery. Have used before this order and will use again.”

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Posted 10 months ago

Thank you for the 5-star review, Ed. We love repeat customers, so glad to hear that you will continue to use us in the future.

Posted 10 months ago

“Great website and prompt service. Trade account hopefully next”

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Posted 10 months ago

Hi Michael, thank you for the 5 stars. If you need any help with the trade account set up just give us a call in the office.

Posted 10 months ago

“I’ve been using Floorstock for at least 8 years. I can’t recommend them enough. Always delivers on time, they’re very competitive on price and backed up by an extremely helpful friendly team with a vast of knowledge and experience between them. would give them 10 stars if I could. ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

Thank you so much, Craig, for your 5 (10) star rating of Floorstock Ltd. We are so glad to hear that. It's customers like you, who have been loyal to us and repeat customers that make us the best in the business. Thank you for your continued support!

Posted 10 months ago

“Very impressive company with good prices and a very professional delivery service. You can track where your parcel is en route via an email link, and are given real time updates through the same link showing an ETA. Very handy! The payment can be made through PayPal..always my preferred option, and to me, one of the signs of a trusted business enabling me to buy with confidence. Would definitely use Floorstock again and recommend highly without hesitation.”

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Posted 10 months ago

Wow great review Dave, thank you so much. So glad to hear you had a good experience shopping with Floorstock.

Posted 10 months ago

“Quick delivery, needed for a floor repair and did exactly as required.”

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Posted 11 months ago

Glad to be of service Andrew

Posted 10 months ago

“Good price and service only let down by delivery to wrong address which sadly seems common these days. Products look ok but haven't used them yet.”

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Posted 11 months ago

Thanks for the feedback Tim. We are sorry to hear that the carriers delivered to the wrong address, it has been a busy few weeks for carriers with all the bank holidays. We are glad you got the items and hope you will consider using us again.

Posted 10 months ago

“Great communication from Chris, with fast delivery”

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Posted 11 months ago

“Good price and quicker delivery”

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Posted 11 months ago

Thanks Giles, we appreciate your order.

Posted 10 months ago

“Customer service was excellent. Ordered at 3pm on a Friday and the delivery was made following day. Much appreciated. Small replacement piece of machinery, but essential to our set of tools enabling continuity on a contract.”

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Posted 11 months ago

Thanks for the review Philippa and so glad you got your part quickly and without hassle.

Posted 10 months ago

“Smashed it thanks a company you can trust...”

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Posted 11 months ago

Thanks Kevin for the 5-star rating of Floorstock Ltd. We really appreciate that you keep coming back for our services. We are so pleased that we were able to live up to your expectations - Smashed it! Thanks for choosing a company you can trust.

Posted 10 months ago