Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 15d Wheatfield Way, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 185 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 15d Wheatfield Way,
Hinckley
Leicestershire
LE10 1YG

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Floorstock Ltd 5 star review on 30th June 2023

Giles D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best online prices and fast delivery.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you so much for your fantastic 5-star rating of Floorstock Ltd! Your kind words and positive feedback mean a lot to us.

Posted 3 months ago

“Great knowledge of their trade.”

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Posted 3 months ago

Thank you so much, Chris, for giving Floorstock Ltd a stellar 5-star rating! We greatly appreciate your feedback it's wonderful to know that our team's great knowledge of their trade was evident during your interaction. We'll continue to strive for excellence and look forward to serving you again in the future. Thank you for choosing Floorstock Ltd!

Posted 3 months ago

“2 orders placed for collection on consecutive morning before opening time. Both orders ready for collection 30 mins later , with one being handed over in the car park upon my arrival. You can't beat that ! Thank you Floorstock and your staff.”

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Posted 3 months ago

Hi Sam, Thank you for the 5-star rating. We are delighted to hear that you had a good experience shopping with Floorstock.

Posted 3 months ago

“Super fast delivery, communication great would definitely recommend.”

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Posted 3 months ago

Thanks for the great review Nicola.

Posted 3 months ago

“Great service. Will use them again in the future.”

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Posted 4 months ago

Thank you so much for your 5 star rating, Andy! We are delighted to hear that you have had a great experience with Floorstock Ltd. and we look forward to continuing to provide you with outstanding service in the future. Your kind words are much appreciated!

Posted 4 months ago

“Ordered flooring 'silvers' just before xmas hols and was desperate to get deliverd in time to do the job before xmas. 1st time I have used Floorstock and they delivered on time with quality product”

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Posted 4 months ago

Thanks for the glowing review, Mohammed! We're so glad that the Silvers flooring arrived just in time for the Christmas holidays as we are aware that some customers were not so lucky due to the high volume of traffic through the courier network. We take great pride in our fast and dependable delivery services, and it's great to hear that we could help you out. Thank you again for your 5-star rating!

Posted 4 months ago

“Well informed and really helpful staff. Good range.”

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Posted 4 months ago

“Quick despatch but I would expect next day delivery for the amount what they charge for the delivery One week later still haven't received anything”

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Posted 4 months ago

Thank you so much, Arpad, for taking the time to provide feedback on your experience with Floorstock Ltd. We appreciate your input! We regret that your order did not arrive quickly, and apologize for the inconvenience caused. We also understand that you expected to receive your order within one day, given the amount you paid for the delivery. I can see that your order was delivered in between Christmas and New Year, and I can only apologise, we did try to warn customers of delays over Christmas on the carrier network. We would be grateful if you could provide us with any further feedback on how we can better your experience with Floorstock Ltd. Your opinion is invaluable and we will do our best to ensure our services meet your expectations. Once again, thank you for your time and your input!

Posted 4 months ago

“Brushes turned up very quickly exactly as advertised, Great service Delivery is rather expensive for such a small item.”

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Posted 4 months ago

Thank you John for your 4 star rating! We are thrilled that you are satisfied with your purchase and that the brushes arrived as advertised. However, we do understand your feedback regarding delivery costs and we are currently looking at ways to reduce them in the future. Once again, we are truly grateful for your positive review.

Posted 4 months ago

“Great service and delivery as always.”

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Posted 4 months ago

Thank you so much, Jason, for your 5-star rating of Floorstock Ltd. Your kind words are a huge boost to our team and it's feedback like this that truly motivates us to continue striving for excellence. Thank you again for your support!

Posted 4 months ago

“Exceptional service, Chris was very helpful from ordering to delivery,(Including a delivery photo). I highly recommend them to all customers Will definitely shop again .Thanks Tim”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5 star rating of Floorstock Ltd. We are truly pleased that you had an exceptional experience with us and we are so glad that Chris was able to be of help in the ordering and delivery process. We thank you for your kind words and your recommendation and we would love to have you back as a customer. Thank you again for your glowing review and we look forward to being of service to you in the future!

Posted 4 months ago

“online ordering works well but also very easy to communicate by phone. Delivery always very quick”

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Posted 4 months ago

Thank you Guy for your 5-star rating of Floorstock Ltd! We are so glad to hear that our online ordering works well and that getting hold of us on the phone was easy. We are so thankful for your business.

Posted 4 months ago

“excellent rapid delivery of goods enabled us to get a job done quickly at short notice . Can`t ask for anything more !!”

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Posted 4 months ago

Thank you for your 5 star rating of Floorstock Ltd, Mark! We are so glad that our rapid delivery of goods enabled you to get the job done quickly at short notice - can't ask for anything more!! We appreciate your kind words.

Posted 4 months ago

“Buying Pallmann wood block filler: are they all compatible with their lacquer types? Floorstock knew (yes), had it in stock, delivered rapidly. Bit pricey though.”

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Posted 4 months ago

Thank you so much for your kind rating of Floorstock Ltd, William! We appreciate it. We're so glad you had a positive experience with the product knowledge and the delivery speed. Thank you for taking the time to review our services. We hope to continue serving you in the future.

Posted 4 months ago

“Ordered Magic care oil - really good product - ordered Friday and delivered Saturday morning - what more could I ask for. Will definitely order from Floorstock in the future.”

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Posted 4 months ago

Thank you for your 5-star rating, Linda! We appreciate your kind words about your own experience with the Magic Care Oil, and we are thrilled that it was delivered to you so quickly. We look forward to having you as a customer in the future!

Posted 4 months ago

“Excellent and fast service”

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Posted 5 months ago

Thank you for your 5 star rating of Floorstock Ltd, Michael! We appreciate your kind words, especially that you found our service to be both excellent and fast. We look forward to helping you with any other needs you may have!

Posted 5 months ago

“Great service, fast delivery and well packed, can't ask for more”

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Posted 5 months ago

Thank you Matthew for your 5 star rating! We appreciate your feedback about our great service, fast delivery and well packed customer experience. We're glad that you had a positive experience and can't ask for more!

Posted 5 months ago

“Very fast delivery, good value, superb service, highly recommended, thank you.”

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Posted 5 months ago

Thank you Paul for your 5 star rating! We really appreciate your kind words. We are so glad that you were pleased with your order, from the very fast delivery to the good value and the superb service. We are so pleased to receive your highly recommended review and again, thank you!

Posted 5 months ago

“Review is more for delivery APC as usually poor service.”

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Posted 5 months ago

Hi, We are sorry to hear you are disappointed with APC, unfortunately, we have little control over our carriers when the orders leave here and even less when the items head up to Scotland. We understand your frustration at this, we will speak to them regarding your delivery and hope it doesn't put you off ordering from us again. We do value your repeat business.

Posted 5 months ago

“Great service”

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Posted 5 months ago

THank you Milson

Posted 5 months ago

Floorstock Ltd is rated 4.8 based on 185 reviews