Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 2 Logix Road, Hinckley, Leicestershire
Rating: 4.85

4.9 Rating 294 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.9

Based on 294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 2 Logix Road,
Hinckley
Leicestershire
LE10 3BQ

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Floorstock Ltd 5 star review on 26th July 2025

Kristian C

Floorstock Ltd 5 star review on 10th May 2025

Kieran H

Floorstock Ltd 5 star review on 27th April 2025

Duncan C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff member who helped me at the new premises was very helpful.”

Helpful Report

Posted 10 months ago

Hi Ian Thank you for the feedback. I will pass your comments on to Chris, who helped you at the trade counter. Regards Floorstock

Posted 10 months ago

“Still not received the goods. Received day late. Excellent product, but expensive”

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Posted 11 months ago

Hi Brendon, I can see from our tracking that the goods have been delivered. I'm sorry to hear that you are not satisfied with the items arriving a day later than promised if you had contacted us in the office we would have been able to chase it up for you. Hopefully, you are happy with your goods but if not please don't hesitate to give us a call on 01455234400. Regards Floorstock

Posted 11 months ago

“We have used Floor stock since the off and found Wayne and Chris to be fantastic, from order dispatch and general information/ advice, to ensuring stock is delivered on time, even late orders from us, especially emergency orders to site. It's good to see The business growing.”

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Posted 11 months ago

Thank you so much for your glowing review, Vaughan! We're thrilled that the team have been able to assist you with your orders and provide the support you need. It’s fantastic to see your positive comments about our delivery service, particularly for those emergency situations. We truly appreciate your support as we continue to grow!

Posted 11 months ago

“Sorted out problem over a discontinued product and suggested a new alternative”

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Posted 1 year ago

Thank you for your wonderful review, Chris! We're glad we could help you find an alternative for the discontinued product. Your satisfaction is our top priority, and it's great to hear that you appreciated our support. We look forward to assisting you again in the future!

Posted 11 months ago

“All good and quick”

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Posted 1 year ago

Thank you for the great feedback, Pawel! We're delighted to hear that everything went smoothly and quickly for you. Your satisfaction means a lot to us, and we appreciate your support!

Posted 11 months ago

“We purchased Junkers Recycled Beech Flooring for our house renovation. The floor has now been laid, sanded and varnished in one end of the house and it looks great.”

Floorstock Ltd 5 star review on 14th February 2025

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Posted 1 year ago

Thank you for your fantastic review! We're so pleased to hear that your Junkers Recycled Beech Flooring looks great after being laid, sanded, and varnished. It’s wonderful to be part of your house renovation journey!

Posted 1 year ago

“Ordering of the products was great - easy. I arranged to pick it up from the Floorstock depot and the delivery address was Wheatfield Way Hinckley. When I arrived there was a sign saying that the warehouse had moved to Logix Road Hinckley!! Get your paperwork up to date!!”

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Posted 1 year ago

Hi Paul, Thank you for your feedback. We’re glad to hear that the ordering process was easy for you. We sincerely apologize for the inconvenience caused by the change in our warehouse location. We understand how frustrating it can be to arrive at a location only to find it has moved. Your comments about keeping our paperwork updated are appreciated, and we will work on ensuring this information is clearer for our customers in the future. Thank you for bringing this to our attention, and we hope to serve you better next time. Best regards, Floorstock Ltd

Posted 1 year ago

“Excellent delivery time and good price.”

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Posted 1 year ago

Thank you for the excellent review, George! We're delighted to hear that you were pleased with our delivery time and pricing. Your feedback is greatly appreciated, and we look forward to serving you again!

Posted 1 year ago

“Perfect service , recommend 👍🏻”

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Posted 1 year ago

Thanks for the awesome review, Jacob! We're thrilled to hear you had a perfect experience with us. Your recommendation means a lot! 👍🏻

Posted 1 year ago

“The courier company used failed to deliver to my address, instead it was delivered to a local shop.”

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Posted 1 year ago

Hi Enrique, We’re really sorry to hear about the delivery issue you experienced. It can be frustrating when the courier doesn't deliver to your address as expected. While we strive to partner with reliable delivery services, there can occasionally be hiccups like this. Your feedback is important to us, and we will raise this concern with the courier company to help improve their service in the future. Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance! Best regards, Floorstock Ltd

Posted 1 year ago

“Just started using the slivers and they are good quality. First time I have purchased from Floorstock and the website was easy to use and the items delivered promptly and without issue.”

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Posted 1 year ago

Thanks for your review Martin! We're glad to hear you found our website easy to use and that your items arrived promptly. We look forward to serving you again soon!

Posted 1 year ago

“quick an easy to use. delivered prompt.”

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Posted 1 year ago

Great news Phil, thanks for the review.

Posted 1 year ago

“Prompt delivery of the right items”

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Posted 1 year ago

Thanks for taking the time to drop us a review Rob.

Posted 1 year ago

“Great product great price and a great company to deal with”

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Posted 1 year ago

Thank you for the positive feedback Steve, we really appreciate it.

Posted 1 year ago

“Very helpful and kept me informed of delivery dates etc (with Christmas in the way). A great firm.”

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Posted 1 year ago

Thanks for the 5-stars David, Hope you had a great Christmas.

Posted 1 year ago

“Excellent product which worked brilliantly. Slight delay with delivery which arrived 1 day later than originally indicated.”

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Posted 1 year ago

Hi Elizabeth, Thank you for your review. Unfortunately, deliveries are tricky to manage this time of year and we are sorry to hear about the delay but glad you got your product and it worked well for you. Regards Floorstock

Posted 1 year ago

“Been a trade customer with Floor Stock for over 10 years now and I buy all of my sanding products , finishing products , all my wood flooring along with any adhesive and accessories from them. They have everything you need . Everyone there is Very easy to communicate with and their knowledge on every product is second to none . I couldn’t recommend them any more highly .”

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Posted 1 year ago

Hi Jamie, Thank you so much for this glowing review. We love to hear from long-standing customers, and it means a lot to us to know we are perceived as easy to deal with and that you can rely on us for honest and accurate knowledge. Have a great Christmas, and we hope to speak to you again in the New Year. Exciting things ahead for Floorstock!

Posted 1 year ago

“Staff were friendly and helpful by phone. Online ordering easy and efficient, as was delivery.”

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Posted 1 year ago

Thanks Jane, we are glad to see your order went well. Regards Floorstock.

Posted 1 year ago

“I ordered, they delivered. What more do you need? thanks all.”

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Posted 1 year ago

Thanks Jon - very happy to receive your 5 star review.

Posted 1 year ago

“Incredibly fast delivery and great communication.”

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Posted 1 year ago

Floorstock Ltd is rated 4.9 based on 294 reviews