Floorstock Ltd Reviews

Name: Floorstock Ltd
Address: Unit 15d Wheatfield Way, Hinckley, Leicestershire
Rating: 4.84

4.8 Rating 187 Reviews

96 %

of reviewers recommend Floorstock Ltd

4.8

Based on 187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Floorstock Ltd:

Floorstock is a National Wood Flooring, Accessories & Tools Distributor dedicated to providing a personal, friendly and professional service

Visit Website

Phone:

01455234400

Email:

sara@floorstock.co.uk

Location:

Unit 15d Wheatfield Way,
Hinckley
Leicestershire
LE10 1YG

Write Your review

Tell us how Floorstock Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Floorstock Ltd 5 star review on 30th June 2023

Giles D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service both online and over the phone. Somehow manages to deliver before lunch next day down to Cornwall. Good prices and produce range.”

Helpful Report

Posted 1 year ago

Thank you so much, Michael, for your 5 star rating of Floorstock Ltd! It's really appreciated that you took the time to leave your review. We're delighted to hear that our courier even managed to deliver to Cornwall before lunch the next day!

Posted 1 year ago

“Excellent service, will use again”

Helpful Report

Posted 1 year ago

Great to hear Jon, we look forward to your next order.

Posted 1 year ago

“I only ordered a sample of floor treatment but Tom could not have been nicer. Fabulous customer service on phone and in person at click and collect. Highly recommend.”

Helpful Report

Posted 1 year ago

“Arroves promptly and as ordered... Recommended.”

Helpful Report

Posted 1 year ago

Thanks for the review.

Posted 1 year ago

“Huge thanks to Floorstock staff for their professionalism and great service! Particular thanks to Chris!”

Helpful Report

Posted 1 year ago

Thank you so much Katerina for the 5 star rating of Floorstock Ltd! We really appreciate your support. Excellent to hear that you have had such great service from Chris, I know he will be delighted with the feedback.

Posted 1 year ago

“Quick delivery and great communication Items as described and well packaged”

Helpful Report

Posted 1 year ago

Thank you so much, James, for your amazing 5 star review! We really appreciate you taking the time to do so. We are glad that you had a great experience with our quick delivery, great communication, Items as described and well packaged! We look forward to your continued custom!

Posted 1 year ago

“I bought 8m of thick underlay for laminate floor to use under long rug but it arrived and I opened it to find it was in two bits so had to tape it which is not what I wanted at all. 8m should be just that not two short bits”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Emile! We're sorry to here that the 8m² roll of 5mm underlay that you received was in two pieces, this is not usually the case but unfortunately not something we can control without opening and unrolling every roll that we get from the manufacturer. If you're ever in need of assistance or have any questions, please don't hesitate to reach out - we're always here to help! Thanks again, Floorstock Ltd.

Posted 1 year ago

“Amazing service and product.”

Helpful Report

Posted 1 year ago

Thanks for the 5 stars Danielle, glad to hear you are happy with your purchase.

Posted 1 year ago

“Excellent ordered before 2pm one day and delivered the next before 2pm”

Helpful Report

Posted 1 year ago

Thanks for the 5-stars Robert and we are delighted to hear that your delivery arrived promptly

Posted 1 year ago

“Very good service & products.”

Helpful Report

Posted 1 year ago

Thank you, Stephen, for your kind 4 star rating for Floorstock Ltd! We really appreciate your ongoing support, and we're glad to hear that you had a very good experience with both our service and products. We look forward to servicing you for many more years to come!

Posted 1 year ago

“This is my first order from Floor Stock and I have to say, it definitely won't be my last. The service is so officiant, with a fantastic array of stock to choose from. For my business needs, sometimes being able to order a product at short notice and be confident that the items will be delivered on time, is crucial. I have no concerns in ordering anything again, as the turnaround time from placing the order, to receiving the items was unbelievably fast! I couldn't recommend Floor Stock more. Excellent!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating and kind words, Brendan! We are delighted that you have had a fantastic experience with us and that you have found both our selection of stock and delivery service to be efficient and quick. We are also very grateful that you are going to become a returning customer, and we look forward to your next order!

Posted 1 year ago

“Quick delivery and product as described”

Helpful Report

Posted 1 year ago

Thanks for the 5 star review David

Posted 1 year ago

“Good product (couloured one step wood filler, easy to work with) and prompt delivery”

Helpful Report

Posted 1 year ago

Thanks Linda, glad you found the product easy to use and we love the 5 star rating!

Posted 1 year ago

“Excellent service, good communication about despatch and delivery.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars Pauline, we are happy to hear you have had good service here.

Posted 1 year ago

“Delivered at the time stated.”

Helpful Report

Posted 1 year ago

Thanks for the 5 stars Jim, always good to hear a delivery makes it on time.

Posted 1 year ago

“GREAT PRODUCTS, GREAT SERVICE”

Helpful Report

Posted 1 year ago

Thank you John, glad to hear about the great service.

Posted 1 year ago

“Great product & great customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Dominic! We're so glad to know that you're having a great experience with both our product and our customer service. We look forward to continuing to serve you for all your floor covering needs.

Posted 1 year ago

“Very fast delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Danni, for your five-star rating of Floorstock Ltd! We're so glad to hear that you were happy with the very fast delivery, and we appreciate you taking the time to let us know.

Posted 1 year ago

“Fantastic company. Correct item was dispatched quickly. Unfortunately let down by the courier. However, they were helpful and acted quickly and effectively to resolve the problem ASAP. Will definitely buy from again in the future.”

Helpful Report

Posted 1 year ago

Thank you very much, Nikki, for your five star rating of Floorstock Ltd. We are delighted to hear that your item was dispatched quickly, and that although you experienced a problem with the courier, we were helpful and acted quickly to resolve the situation. Your appreciation of our efforts is greatly appreciated, and we look forward to continuing to provide you with a fantastic service in the future.

Posted 1 year ago

“We are Floorstock customers for more than 3 years now and never had an issue. They have amazing customer service, fast communication, friendly representatives and high quality products. I’d recommend them to anyone in flooring business, especially. Special thanks to Wayne who was always just a call away.”

Helpful Report

Posted 1 year ago

Thanks so much for the amazing review, Dan! We are so glad to hear that as a loyal Floorstock customer that you really appreciate our customer service, fast communication, friendly representatives, and high quality products. We are so grateful that you would recommend us to anyone in flooring business. Special thanks to Wayne as well. Your support and kind words mean a lot to us!

Posted 1 year ago

Floorstock Ltd is rated 4.8 based on 187 reviews