French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,693 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clothes were amazing and the ladies in store were very helpful explaining how to wear a top I was buying”

Helpful Report

(POS) - Posted 6 months ago

“I'm satisfied with the quality + the return process.”

Helpful Report

(Online) - Posted 6 months ago

“Very helpful & friendly staff”

Helpful Report

(POS) - Posted 6 months ago

“Very good customer care”

Helpful Report

(POS) - Posted 6 months ago

“Really great wuality trousers absolutely delighted!”

Helpful Report

(Online) - Posted 6 months ago

“Products are excellent quality and value for money”

Helpful Report

(Online) - Posted 6 months ago

“Great quality products, and prompt and helpful customer service.”

Helpful Report

(Online) - Posted 6 months ago

“Lovely dress . Will be worn as a casual dress and smart dress going out .”

Helpful Report

(POS) - Posted 6 months ago

“Beautiful stylish jacket. Well made , easy to order on line and speedy delivery . Well packaged.”

Helpful Report

(Online) - Posted 6 months ago

“Quality fabric and items with quick delivery and great email updates. First time ordering direct online and I wouldn't hesitate to do it again!”

Helpful Report

(Online) - Posted 6 months ago

“Would definitely us French Connection. They are five star ⭐”

Helpful Report

(Online) - Posted 6 months ago

“Very good customer service”

Helpful Report

(Online) - Posted 6 months ago

“Awesome service especially from the young lad with the big hair in the Ashford outlet. He was really friendly and nothing was too much trouble when we asked if there were more sizes out back etc . Genuinely nice lad who greeted us with a smile and made us feel very welcome”

Helpful Report

(POS) - Posted 6 months ago

“Great service, my order arrived very quickly. When I returned an item, it was a straight forward process & received my refund in a matter of days.”

Helpful Report

(Online) - Posted 6 months ago

“Staff were really welcoming, the shop floor is well laid out, products are lovely and there is a good size range.”

Helpful Report

(POS) - Posted 6 months ago

“Excellent quality , size’s are accurate I buy a lot of FC clothes and i love them”

Helpful Report

(POS) - Posted 6 months ago

“French connection has been along time favourite of mine beautiful clothes”

Helpful Report

(Online) - Posted 6 months ago

“Very friendly staff at the outlet we used and some fantastic offers”

Helpful Report

(POS) - Posted 6 months ago

“Fab custermer service”

Helpful Report

(Online) - Posted 6 months ago

“Staff at Meadowhall store very friendly and assisted in ordering an item to be delivered to home. Very pleased with the help received.”

Helpful Report

(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 2,693 reviews