French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 814 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 814 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my chocolate polka dot dress. It fits really well, and the quality of the material and tailoring is good. It was delivered quickly and I bought it in the sale so it was great value”

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(Online) - Posted 1 day ago

“Excellent service today at French Connection in the Cotswold Designer Outlet. The assistant offered to look for my size and I was delighted with my short sleeved jumper.”

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(Online) - Posted 1 day ago

“Great quality well-made clothes, classic and stylish. I always feel good when dressed by French Connection and get lots of compliments.”

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(Online) - Posted 1 day ago

“Beautiful clothes, always well made”

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(Online) - Posted 1 day ago

“Excellent quality and great service”

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(Online) - Posted 1 day ago

“Beautiful clothes, great quality, excellent customer service!”

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(Online) - Posted 2 days ago

“Very happy with the products I've received so far, good quality and made to last. Exceptional customer service when I've had an issue with an order! Will continue to buy from here.”

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(Online) - Posted 2 days ago

“Every piece I've purchased from French Connection, is made using wonderful fabrics and each is beautifully constructed. Style made to last!”

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(Online) - Posted 2 days ago

“Could not fault the service with French Conection. Kept one dress. Unfortunately had to return the second one. Very Easy to do and had the refund very quickly.”

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(Online) - Posted 2 days ago

“Ordered a dress and was very happy with it”

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(Online) - Posted 2 days ago

“I love the suit and would buy in another colour way. Note though I paid £14 for delivery to Qatar and then another £12 to accept the goods in Qatar. This is not made clear and would definitely deter me from purchasing again. Using this carrier is way too expensive.”

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(Online) - Posted 2 days ago

“High quality products, frequent sales and offers”

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(Online) - Posted 2 days ago

“Great products & always lovely staff”

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(POS) - Posted 2 days ago

“Brought a gorgeous soft grey stylish jumper that fits so well.”

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(POS) - Posted 2 days ago

“Lovely store, Cam was amazing made great suggestions and made me so comfortable.”

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(POS) - Posted 3 days ago

“Loved the colection never shoped there before but definitley will again got my eye on a coupke of items.”

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(POS) - Posted 3 days ago

“Extremely friendly,helpful staff good quality, stylish clothing at affordable prices”

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(POS) - Posted 3 days ago

“The staff were friendly and helpful. I liked the style of the shop.”

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(POS) - Posted 3 days ago

“Lovely Shop in Gun wharf. Very helpful staff. The clothes are beautiful”

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(POS) - Posted 3 days ago

“Amazing choice! Excellent service”

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(POS) - Posted 3 days ago

French Connection is rated 4.8 based on 814 reviews