French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with, easy ordering and return process”

Helpful Report

(Online) - Posted 2 days ago

“Ordered x2 dresses online. Super quick delivery and both perfect fit and fantastic quality. Very happy.”

Helpful Report

(Online) - Posted 2 days ago

“Had a brilliant experience”

Helpful Report

(Online) - Posted 2 days ago

“French Connection is always a go to brand for me. The sizing is perfect and the quality exceptional and amazing value. I always feel great in a French Connection outfit and they last! Thank you.”

Helpful Report

(Online) - Posted 2 days ago

“Delivery was really fast, and products in perfect shape!”

Helpful Report

(Online) - Posted 3 days ago

“Excellent choice of menswear in store at the Chester store. Availability of size options, helpful staff and decent fitting rooms. Prices are reasonable and are good value for higher end products.”

Helpful Report

(POS) - Posted 3 days ago

“Excellent customer service given by very friendly, helpful staff .”

Helpful Report

(POS) - Posted 3 days ago

“I feel that FC clothes are good value for money and wash well. I buy more FC clothes than any other brand, they fit great, I love their styles and fashions.”

Helpful Report

(POS) - Posted 3 days ago

“Lovely shirt and jumper, great fit and materials. Great quality. Hi”

Helpful Report

(Online) - Posted 3 days ago

“I wasn't sure of my size for French Connection so ended up ordering 12 and 14 on different days...both dresses turned up as expected one dress I asked for express delivery...kept the 14 as I suspected the bodice top wouldn't fit my best assests 🫢. However returning the 12 was a breeze and the dress I kept lovely great quality and will be a favourite.”

Helpful Report

(Online) - Posted 3 days ago

“Very happy with the quality and service. Order came very quickly and item I ordered is exactly how it appeared online. When I struggled with returning some of my order, customer service was very helpful in promptly resolving my issue.”

Helpful Report

(Online) - Posted 3 days ago

“Nice product and quick delivery”

Helpful Report

(Online) - Posted 3 days ago

“Always loved the quality of French Connection clothing and got a nice black tshirt dress with a puff shirt - can be dressed up or down! I had some returns also and all went smoothly!”

Helpful Report

(Online) - Posted 3 days ago

“Great dress and material”

Helpful Report

(Online) - Posted 3 days ago

“Always good quality, well cut clothes.”

Helpful Report

(Online) - Posted 4 days ago

“Thoroughly enjoyable shopping experience.”

Helpful Report

(Online) - Posted 4 days ago

“All staff very helpful and friendly”

Helpful Report

(POS) - Posted 4 days ago

“First time visiting French Connection at the age of 57! Always thought it was too young for me and out of price range, how wrong was I. Left the store with a dress and 2 tops and will definatly be returning..i feel fabulous in all 3. Thank you to the Swindon Outlet team for making me feel I absolutely deserve to feel fabulous”

Helpful Report

(POS) - Posted 4 days ago

“Loved the items I got at the boulevard outlet - - pyjamas and a bomber jacket”

Helpful Report

(POS) - Posted 4 days ago

“Great sale prices, quality fabric & lovely fit, quick delivery”

Helpful Report

(Online) - Posted 4 days ago

French Connection is rated 4.8 based on 2,684 reviews