French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My blouse arrived on time and was really lovely quality .perfect fit too !”

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(Online) - Posted 5 days ago

“All brilliant”

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(POS) - Posted 5 days ago

“I bought a beautiful dress from French Connection and I’m very happy with both the product and the service. The dress is lovely, and all of the staff were incredibly helpful, kind, polite, and genuinely passionate about helping customers. They made my shopping experience so enjoyable. Thank you for the excellent service!”

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(POS) - Posted 5 days ago

“The staff at the Chester store are amazing. I would never have bought the outfit without the help and opinion of the staff there. I went to London and felt amazing. Can’t do enough for you. Thanks”

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(POS) - Posted 5 days ago

“Hadn’t been in to French Connections for a long time, but was really impressed how friendly the staff were, lady asked me if I found what I was looking for, told her I really liked a dress but didn’t have my size, two minutes later she came from the back to tell me she had found my size, girl at till was lovely too 😊”

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(POS) - Posted 5 days ago

“Store manager was very helpful”

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(POS) - Posted 5 days ago

“Quick delivery and a bargain. Dress fits lovely and good quality, true to size”

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(Online) - Posted 5 days ago

“The staff in the shop in Shrewsbury are always very helpful and friendly. I love the sale because you can get real bargains. The clothes are true to size and beautifully made. They package your garment with care and attention.”

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(POS) - Posted 5 days ago

“Nice store and no one put pressure on you.”

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(POS) - Posted 5 days ago

“Service is good web page is easy to use the quality of the clothing is brillant i dont buy anythink else ibe been buying french connection since i was 16 yeats old im now 62 my very first purchase was a pair of checked trousers which i called ruppet the bear lol x”

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(Online) - Posted 5 days ago

“I have only ordered online from F.C. and I was never disappointed. Smooth experience from ordering till the delivery. Even with return, very straightforward. And regarding the quality... Excellent quality, I have bought a T-shirt and a set of a top and a skirt and whenever I wear it, I get so many compliments. I even bought t-shirts for my brother's back in Egypt as Gifts.”

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(Online) - Posted 5 days ago

“Lovely service and beautiful good quality clothes”

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(Online) - Posted 5 days ago

“Great service and great quality clothes”

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(Online) - Posted 5 days ago

“Clothes are fantastic quality, Definately better than any other clothes shops.”

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(POS) - Posted 5 days ago

“I love French connection both men and women’s clothes , the ladies in Mcauther glen french connection are absolutely lovely a credit to the company , and yes was pleased when I ordered on line no problems Thankyou”

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(Online) - Posted 5 days ago

“I was undecided about trying on a green and black dress but saw a sales girl wearing the same one! She was very helpful with sizes and I ended up buying the dress and more. All lovely. And cheap!”

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(POS) - Posted 6 days ago

“Lovely shirts , great quality.”

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(Online) - Posted 6 days ago

“I feel confident when I purchase from French Connection from the ease of ordering and delivery and the guarantee of high quality stylish clothing”

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(Online) - Posted 6 days ago

“Lovely item which arrived promptly.”

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(Online) - Posted 6 days ago

“Staff are always friendly and helpful. Also the shop is always clean and clothed displayed well.”

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(POS) - Posted 6 days ago

French Connection is rated 4.8 based on 2,119 reviews