French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful staff and as always excellent clothing.”

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(POS) - Posted 4 days ago

“I love dealing with this company. Everything is so easy from placing an order to returns. My first port of call always for classy original clothes for all ocassions. The sale section is always fabulous too. Great company wonderful clothes and acessories . Highly recommend!”

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(Online) - Posted 4 days ago

“Visited the French Connection store at the East Midlands Outlet - the store was very clean and welcoming, the staff were friendly and happy to assist with any questions and the prices were really good. Bought items for myself, my husband and a birthday gift and will definitely be back.”

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(POS) - Posted 4 days ago

“They were very professional and helpful to help me find clothes that fit my style”

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(POS) - Posted 4 days ago

“Has great collection and just what I was looking for. The quality clothes are really good and overall experience was good.”

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(POS) - Posted 4 days ago

“I visted the qembley outlet store. Very clean, well maintained and friendly staff! I'll certainly go back.”

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(POS) - Posted 4 days ago

“The clothing is incredible but I do want to specifically call out the team in Bath who were in 31st July as they were great at advising what would go with a beautiful dress I purchased. The dress is just perfect and is so incredibly flattering!”

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(POS) - Posted 4 days ago

“I visited the Chester store and the staff were brilliant. They connected with me then left me to it which I liked. Then when I wanted assistance they were very approachable and gave me some really good advice. I came away with three purchases!”

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(POS) - Posted 4 days ago

“Whenever I go to the French Connection outlet at Mansfield I have always found the staff to be polite, helpful and generous with their time. I never feel rushed and because I have mobility issues a member of staff has always offered to take the clothes to a changing room for me”

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(POS) - Posted 4 days ago

“Love this brand! Great quality stylish clothes”

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(Online) - Posted 4 days ago

“Amazing clothes”

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(Online) - Posted 4 days ago

“The French Connection service is speedy, streamlined and satisfying.”

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(Online) - Posted 4 days ago

“I am always impressed with your customer service in store. Glasgow Princes Sq store staff are exceptional. Always friendly, helpful and knowledgeable.”

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(POS) - Posted 5 days ago

“Very good quick delivery”

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(Online) - Posted 5 days ago

“I love the quality and styling of all the clothes. The staff are always super helpful. Great prices at my local outlet.”

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(POS) - Posted 5 days ago

“Store well laid out and easy to walk around, prices all displayed, ample room in changing area and attentive staff.”

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(POS) - Posted 5 days ago

“Good variety of styles and fabrics to choose from. Everything from smart to casual and in between.”

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(Online) - Posted 5 days ago

“I was very pleased with my Order , unfortunately the dress I ordered was too small which is a shame.”

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(Online) - Posted 5 days ago

“I thought the choice and quality of the goods was exceptionally good. Prices were also very competitive. A good range of both men’s and women’s clothing.”

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(POS) - Posted 5 days ago

“I love your clothing - I don’t always keep them if they don’t fit or suit me but the quality is always excellent! I have many items of yours”

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(Online) - Posted 5 days ago

French Connection is rated 4.8 based on 2,119 reviews