French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.75

4.8 Rating 814 Reviews

95 %

of reviewers recommend French Connection

4.8

Based on 814 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is outstanding and I was very impressed. The refund was handled very promptly. They did not delay the matter.”

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(Online) - Posted 6 days ago

“Quality goods friendly staff”

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(POS) - Posted 1 week ago

“Pleasant shop assistant”

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(POS) - Posted 1 week ago

“Find all cllothes good quality love Mens T shirts and shirts”

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(Online) - Posted 1 week ago

“Good quality material. Perfect fit”

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(Online) - Posted 1 week ago

“Always good quality items, they arrive quickly & well packaged”

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(Online) - Posted 1 week ago

“Wonderful selection of clothes and quick delivery after ordering. Easy. Thank you and good value/good quality clothes.”

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(Online) - Posted 1 week ago

“Good choice of outfits, quality and fit good.”

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(Online) - Posted 1 week ago

“I have been to the store at Caledonia park a couple of times. They have a great selection of clothes, the layout is easy to wander through, the store is clean and the staff so friendly and welcoming,”

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(POS) - Posted 1 week ago

“Service is quick”

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(Online) - Posted 1 week ago

“I’ve finally found something suited my body shape, happy with all the dresses I bought so far”

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(Online) - Posted 1 week ago

“I went to French Connection the other day and got a lovely yellow floaty top it really is gorgeous. The way she wrapped it in tissue paper and I wasn't charged for a bag made it feel very special.”

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(POS) - Posted 1 week ago

“Fast delivery, great dress but unfortunately not right for my event. Swift and easy returns process. Thank you”

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(Online) - Posted 1 week ago

“All staff at Gretna outlet are very helpful and cheerful.Nothing is to much bother for them and they gladly will get you another size whilst in the changing room.”

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(POS) - Posted 1 week ago

“I’m loving this seasons collection & have bought from my local store however even I ( tech phobe) am able to work my way around FCs website very easy & quick to order with reassuring updates on estimated delivery time etc Your return process couldn’t be easier so reassuring when not familiar with the process plus there is your kind back up team offering help to customers such as myself - much appreciated guidance Thank you for excellent service , fab collections ( with accurate sizing info etc ) and customer service back up Kind Regards Jane Turtle”

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(Online) - Posted 1 week ago

“I love the range of fashion styles at good prices. Size of clothes are accurate. Colours, patterns and texture are also positive features.”

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(Online) - Posted 1 week ago

“Love my new sweater. Wore it with Black trousers and it looked lovely !”

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(Online) - Posted 1 week ago

“Good quality clothes. Helpful website regarding sizing.”

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(Online) - Posted 1 week ago

“I've always found the staff incredibly polite, cheerful and friendly. The store is clean and tidy and the clothes always look appealing”

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(POS) - Posted 1 week ago

“Love the quality. Always great fitting.”

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(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 814 reviews