French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,093 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My local branch in Shrewsbury is fantastic! The shopfloor assistants are enthusiastic and very helpful! The shop always looks beautifully dressed and clean!”

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(POS) - Posted 5 days ago

“Amazing visit to French Connection, staff very attentive & helpful.”

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(POS) - Posted 5 days ago

“Efficient company and good choice of clothing at a reasonable price”

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(Online) - Posted 5 days ago

“Staff friendly and helpful”

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(POS) - Posted 5 days ago

“I have purchased French Connection clothing many time. The quality is always good and variety of outfits that suit all occasions. Delivery is good and arrives on the stated date. I would recommend French Connection without a doubt.”

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(Online) - Posted 5 days ago

“Well laid out . Lovely friendly staff 😊 great styles and materials”

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(POS) - Posted 5 days ago

“Excellent staff very friendly, gave good advice about styling the clothes you sell.”

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(POS) - Posted 5 days ago

“A fantastic staff member in the Princes Square, Glasgow store. Friendly, efficient and extremely helpful.”

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(POS) - Posted 6 days ago

“I love FC clothes and always get compliments on items I wear. Just purchased a lovely chiffon blouse at a good price.”

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(POS) - Posted 6 days ago

“I have always loved French Connection. Items are of good quality and they usually fit me really well. The return policy was straightforward. Unfortunately something I bought looked better in the photos so I sent it back. Therefore lost money. I guess you can say I paid to try it on.”

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(Online) - Posted 6 days ago

“I discovered French Connection at the end of 2025 when I just popped in, not expecting to find anything to fit me & my little legs! Well, how very wrong I was! I’ve always thought everything looked too long for my little legs, but I walked out with 2 beautiful dresses for my cruise! Last weekend I walked out again with another beautiful dress for my next cruise & a couple of winter jumpers too! The staff in the Meadowhall branch were so lovely too, thank you 🙏🏻 (if I didn’t only shop in Meadowhall twice a year, I’d be in the shop a whole lot more!) 🙈 Thank you ☺️”

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(POS) - Posted 6 days ago

“Friendly and helpful service”

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(POS) - Posted 6 days ago

“My favorite brand for at least 20 years now. New collection is fantastic and anyone can find for themselves some nice pieces. I love the casual style. French collection never let me down with style and quality of materials.”

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(POS) - Posted 6 days ago

“I am so delighted to have a French Collection store near us. The assistants and Manager in the shop were very helpful when I went in first time and on my second visit they remembered me and again assisted me with my purchases. A very lovely team.”

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(POS) - Posted 6 days ago

“Great clothing at a great price...”

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(POS) - Posted 1 week ago

“Great service”

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(POS) - Posted 1 week ago

“Staff are lovely and efficient. That's the second time we went to that shop and a different person served us from the first time. Both staff were lovely. Delighted with my purchase”

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(POS) - Posted 1 week ago

“Great collection of clothing at good prices”

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(POS) - Posted 1 week ago

“I purchased a blouse on line and the delivery was quick . Unfortunately it didn't suit me. The return process was quick and easy and I received my refund straight away”

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(Online) - Posted 1 week ago

“************”

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(Online) - Posted 1 week ago

French Connection is rated 4.8 based on 3,093 reviews