French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went into your shop in Chester , very friendly staff”

Helpful Report

(POS) - Posted 1 week ago

“I bought a sale item sweat shirt from the Brighton store. The staff were helpful and efficient. I enjoy shopping there.”

Helpful Report

(POS) - Posted 1 week ago

“Really easy and hassle free returns”

Helpful Report

(Online) - Posted 1 week ago

“French connection were very couteous and obliging when I returned an article within days of the cut off date. They refunded the money with no problem.”

Helpful Report

(Online) - Posted 1 week ago

“The product was lovely and true to size. I live abroad and delivery was to time and I was kept informed”

Helpful Report

(Online) - Posted 1 week ago

“Store was bright, well laid out and clean. We didn't encounter staff before paying, as we didn’t require fitting rooms. There was a moderate queue to pay, staff were super friendly to guy in front who had brought his dog in, and loving his pooch. Staff were smiling, friendly and pleasant.”

Helpful Report

(POS) - Posted 1 week ago

“I love the shop and the staff is so lovely and they all wear French connection which made Me to go back and buy more 🥰”

Helpful Report

(POS) - Posted 1 week ago

“We had a positive experience of French Connection, Chester City. Staff were helpful and friendly. The product was well designed and made.”

Helpful Report

(POS) - Posted 1 week ago

“Always love shopping at French Collection, beautiful stylish clothes for all tastes The staff are so helpful and friendly especially the Tunbridge Wells branch, the girls are real gems”

Helpful Report

(POS) - Posted 1 week ago

“French connection was a well set out comfortable store with goods pleasingly displayed to clearly see,examine,try on and purdpchase. The staff were helpful friendly,knowledgable about sizes and products and were professional.”

Helpful Report

(POS) - Posted 1 week ago

“Great staff. Friendly and helpful.”

Helpful Report

(POS) - Posted 1 week ago

“Great products , great prices and great staff”

Helpful Report

(POS) - Posted 1 week ago

“Great choice of clothes & sizing. I was looking for summer dresses & was delighted to find 2 that I liked. Pricing was great too. Changing rooms were good size for trying things on.”

Helpful Report

(POS) - Posted 1 week ago

“Lovely items, something a little bit different but still so easy to wear.”

Helpful Report

(POS) - Posted 1 week ago

“Very kind & helpful staff. My husband cannot do stairs & clothes were brought to ladies change room. We were delighted with our purchases.”

Helpful Report

(POS) - Posted 1 week ago

“Great deals and excellent friendly service. A wide choice of styles and sizes. Decent sized fitting rooms with good lighting.”

Helpful Report

(POS) - Posted 1 week ago

“Love the store in Meadowhall, always friendly helpful service and a good choice of clothing.”

Helpful Report

(POS) - Posted 1 week ago

“Excellent shop in Shrewsbury. Lots of beautiful clothes to chose from . Excellent service from staff in a busy shop. Nothing was too much trouble and they were very polite and happy and smiling. Will go again”

Helpful Report

(POS) - Posted 1 week ago

“Great clothing range. Good quality, friendly staff.”

Helpful Report

(POS) - Posted 1 week ago

“Excellent products, great choice and fabulous quality for the price at retail outlet”

Helpful Report

(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 1,395 reviews