French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,395 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous helpful friendly staff”

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(POS) - Posted 2 weeks ago

“Excellent store, beautifully laid out and lovely sales advisors who were keen to help.”

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(POS) - Posted 2 weeks ago

“The sales person was very helpful and professional at the same time.recommended other pieces as well.”

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(POS) - Posted 2 weeks ago

“Very happy with the purchase. The items I bought are very good quality and the service I got when returning an item due to picking a wrong size was exceptional. The return was processed swiftly and money back in my account in no time. Thanks again for such quality clothing and immaculate service.”

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(Online) - Posted 2 weeks ago

“Really happy with both the items I bought in store, and the ones I ordered on line. Great quality and so comfortable to wear”

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(Online) - Posted 2 weeks ago

“A fabulous brand, though a little pricey. If you are looking for something extra special and are happy to pay a little more, then French Connection is perfect. Quality material and always something new and fresh to browse and try on.”

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(POS) - Posted 2 weeks ago

“Love the clothing, they are of high quality but an affordable brand. They cover the up to date trends and they suggest how to wear them and what works well together. The delivery is quick and efficient and returns also easy to use and well communicatex”

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(Online) - Posted 2 weeks ago

“High quality clothing that lasts”

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(Online) - Posted 2 weeks ago

“Great selection of items. The staff were extremely helpful and polite. The staff at the till was very informative and brought a smile to our faces.”

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(POS) - Posted 2 weeks ago

“Great experience in store, and the young lady in-store at Biaintree outlet was excellent.”

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(POS) - Posted 2 weeks ago

“Friendly, helpful staff and good product range and quality for the price”

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(POS) - Posted 2 weeks ago

“Lovely clothes, true to size. Easy website.”

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(Online) - Posted 2 weeks ago

“We visited the Shrewsbury store and couldn't find what we were looking for. A sales assistant approached us and I explained what I was looking for. Instantly, she offered to look upstairs in their stock to see if there was anything that fitted the bill. A few minutes later, we had the jacket we were looking for at a reduction of £89!! An excellant result! Great service, advice and price!”

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(POS) - Posted 2 weeks ago

“I recently purchased a dress from the Store in Meadowhall, the sales assistant was very helpful and super efficient. Great Shopping experience.”

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(POS) - Posted 2 weeks ago

“Lovely young lady working at mcauther Glen Bridgend, helped me choose a lovely outfit for a short notice interview, which I got the job! Must have been something to do with the outfit 😉”

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(POS) - Posted 2 weeks ago

“I love the Meadowhall store your staff fly the flag for the quality stylish clothing that you put out time and time again…… my favourite shopping place.”

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(POS) - Posted 2 weeks ago

“Staff were friendly, professional and efficient. The store was well set out, bright and inviting.”

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(POS) - Posted 2 weeks ago

“Lovely shop with friendly helpful staff who are not at all pushy.”

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(POS) - Posted 2 weeks ago

“I shopped at McArthur Glen at East Midlands outlet. Assistants there was so helpful, courteous and polite. They explained about returns (purchased 3 items for my son) as I asked about the policy in case he needed to exchange them. I also went to the outlet at York and they too was as helpful as they could be, poor staff had IT problems but coped magnificently without causing any problems for shoppers”

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(POS) - Posted 2 weeks ago

“Customer service was impeccable, very helpful and pleasant”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 1,395 reviews