French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest I haven't been to a French Connection since the 90s but I visited the Chester store and was really impressed with the clothes and quality.”

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(POS) - Posted 1 week ago

“Very helpful ladies, helped me understand the sizes. Service was very efficient.”

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(POS) - Posted 1 week ago

“I have always loved FC pieces. Always in style but in a classic way. And nice that a lot of full cotton items are stocked. Much nicer to wear than sweaty synthetic fabric. The store we shopped in last week, the staff were helpful and friendly.”

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(POS) - Posted 1 week ago

“I bought three shirts from the Braintree store. The lady assistant was very helpful. My size was not on display so she went hunting in the store room to get one and was helpful when I was changing getting other sizes for me to try. The cash desk assistant folded them nicely and bagged them up unlike most stores these days who just throw things in a bag. Really pleased with the fit and I have an increasing number of fc items in my wardrobe”

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(POS) - Posted 1 week ago

“The Bristol store went above and beyond with their helpful and super friendly staff….thank you 🤗”

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(POS) - Posted 1 week ago

“Staff are polite, nice collection with reasonable prices”

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(POS) - Posted 1 week ago

“We visited the shop in Chester, and were so impressed with the amazing service. The staff were very helpful and very friendly. The sales were phenomenol. Thank you”

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(POS) - Posted 1 week ago

“Great items at a great price and wonderful service”

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(POS) - Posted 1 week ago

“Very polite and helpful workers”

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(POS) - Posted 1 week ago

“Love everything about french connection.”

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(POS) - Posted 1 week ago

“French connection clothes are always stunning on and fit well. Their in line ordering is simple to follow and always delivered in perfect condition and their returns are so easy if something dosent suit .”

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(Online) - Posted 1 week ago

“Beautiful quality of garment and style. Fun to wear and comfortable too.”

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(POS) - Posted 1 week ago

“Excellent choice of sizes and designs around the shop”

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(POS) - Posted 1 week ago

“Staff were very attentive and helpful.”

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(POS) - Posted 1 week ago

“Lovely fresh shopping experience. Not too cluttered and very tidy. Staff amazing and helpful whilst l was in the store. Three purchases made and quality of fabric excellent. Will definitely be back to shop to try more items on. So nice Many thanks”

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(POS) - Posted 1 week ago

“This is such a lovely shop and all the staff are kind, friendly and helpful. My latest buy was in the sale and a real bargain, my Husband was delighted with his bargain buy, such lovely quality .”

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(POS) - Posted 1 week ago

“Lovely shop in the Boulevard. Quality of clothes modern and staff helpful .”

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(POS) - Posted 1 week ago

“Quick and efficient delivery. Garment was beautifully wrapped and as described online. Unfortunately it was a little too long for my needs so returned it. Return process was simple and no hassle.”

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(Online) - Posted 1 week ago

“Very pleased dresses arrived on time and packed well”

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(Online) - Posted 1 week ago

“Visited French Connection in Chester last Friday and can't speak highly enough of the visit. Staff so friendly and helpful, there was a sale on and I bought a lovely jumper/t-Shirt in the sale and got another 15% off it at the till. Excellent shop, clean and tidy. A credit to all the staff.”

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(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 2,119 reviews