French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service - happy to help when things went wrong and were straight on it to support me. 10/10”

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(Online) - Posted 1 week ago

“Gorgeous clothes bought for a special occasion.”

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(POS) - Posted 1 week ago

“Great service, fab customer service”

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(POS) - Posted 1 week ago

“Lovely staff and very helpful”

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(POS) - Posted 1 week ago

“High quality products, excellent purchase experience and prompt delivery.”

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(Online) - Posted 1 week ago

“High quality clothing, easy to navigate website and speedy delivery.”

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(Online) - Posted 1 week ago

“Stylish, modern and good price range.”

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(POS) - Posted 1 week ago

“Always visit the outlet shops which have a great choice at fab prices. Will definitely recommend.”

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(POS) - Posted 1 week ago

“Great customer service and quick delivery time. The quality of their clothes is always high.”

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(Online) - Posted 1 week ago

“I shopped at the French Connection store in Glasgow and it was a pleasure for myself and my sister. The staff were so helpful and friendly. We both love the quality and finish of the shirts/tops”

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(POS) - Posted 1 week ago

“Quality and beautiful selection of clothing”

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(Online) - Posted 1 week ago

“Love love love my blue jumpsuit perfect for an upcoming wedding customer service excellent”

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(Online) - Posted 1 week ago

“Love French Connection clothing 😍 Great quality and highly fashionable. Fast and informed delivery.”

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(Online) - Posted 1 week ago

“I just love French construction clothes, beautiful made”

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(Online) - Posted 1 week ago

“The staff in the Chester branch are so helpful”

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(POS) - Posted 1 week ago

“I have never shopped here before but the clothing is top rate and service is second to none! Staff extremely helpful and friendly. Will definitely be back!”

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(POS) - Posted 1 week ago

“The young shop assistant was amazing and friendly she went above and beyond for us to make shopping a wonderful experience.”

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(POS) - Posted 1 week ago

“I absolutely love French Cinnection shirts and blouses. They are well made, and even the more simple designs look stunning when you wear them. Sizing tends to be big so I always order small and I'm an average size 12 and I don't like shirts to look too over sized.”

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(Online) - Posted 1 week ago

“Only recently bought some items on FC and have been very pleased. So far, excellent quality, and fairly priced. Prompt delivery as well, plus regular updates. Will definitely consider again.”

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(Online) - Posted 1 week ago

“Good quality price and variation”

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(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 2,119 reviews