French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,098 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good clothing range for all occasions.”

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(POS) - Posted 3 weeks ago

“Good quality and loads of options”

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(Online) - Posted 3 weeks ago

“Lovely helpful staff. I felt valued as a customer. The store was beaitifully arranged and tidy and the changing rooms were clean and tidy with adequate hooks and somewhere to sit. I will most definitely be visiting again.”

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(POS) - Posted 3 weeks ago

“Service was excellent with a great choice of products. The staff were incredibly helpful and had lots of suggestions as to what would suit and fit me.”

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(POS) - Posted 3 weeks ago

“Excellent quality for the price”

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(Online) - Posted 3 weeks ago

“Love French connection, I normally purchase from John Lewis but managed to get 15% off a direct purchase which was a bonus. Great quality clothing that washes well.”

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(Online) - Posted 3 weeks ago

“Arrived quickly. Cardigan lovely quality.”

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(Online) - Posted 3 weeks ago

“Beautiful clothes with very affordable prices. Shame there are not many shops around”

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(POS) - Posted 3 weeks ago

“Stores are always spacious and garments very well presented. It’s a pleasure to shop”

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(POS) - Posted 3 weeks ago

“Very pleasant shopping experience- staff were very friendly and helpful.”

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(POS) - Posted 3 weeks ago

“The lady who served me was very helpful and polite”

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(POS) - Posted 3 weeks ago

“Always friendly and helpful, will always go back”

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(POS) - Posted 3 weeks ago

“Lovely clothing, staff were fabulous, nice to see them trying on clothing and complimenting the items.”

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(POS) - Posted 3 weeks ago

“Good customer service. Wish they had more branches”

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(POS) - Posted 3 weeks ago

“Lovely friendly staff,great choice of clothes .Lovely material”

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(POS) - Posted 3 weeks ago

“What a pleasant change to enter a shop and to be greeted by friendly happy staff. Well done. The staff were helpful, with the sizing of the two items I purchased. A truely enjoyable experience. Unfortunately the shirt at size Xs was to small so I returned it a few days later. Once again I was very well received, and the shirt was swapped for a larger size. Once again the staff could not be more helpful. Well done once again!”

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(POS) - Posted 3 weeks ago

“Lovely store with very friendly, helpful staff. Did not feel rushed or pressured. Item good quality. Clear improvement of clothing from previous visits.”

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(POS) - Posted 3 weeks ago

“Excellent quality products with stylish colouring. Staff always extremely helpful”

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(POS) - Posted 3 weeks ago

“Went in store for the very first time, the sales team were all very friendly and very helpful, I managed to make a purchase with the help of staff.”

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(POS) - Posted 3 weeks ago

“Easy online shopping. Order arrived on time. Very pleased with overall online shopping experience.”

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(Online) - Posted 3 weeks ago

French Connection is rated 4.8 based on 3,098 reviews