French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shop is lovely with a great array of beautiful clothes. I could have went mad choosing lots of different baargains. Definitely well worth a visit when at the Gretna Outlet. Staff were very helpful and friendly and would always pay this shop a visit when there. Thank you for my bargains. x”

Helpful Report

(POS) - Posted 3 weeks ago

“Beautiful dress and good fit.”

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(Online) - Posted 3 weeks ago

“Not only lovley clothes but great customer experience. Loved the try before you buy option on home deliveries”

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(Online) - Posted 3 weeks ago

“I had a great experience shopping with French Connection. The quality of the items was excellent, delivery was prompt, and everything arrived exactly as described. Customer service was helpful and professional throughout. I would happily shop with them again and would recommend them to others.”

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(Online) - Posted 3 weeks ago

“The price and quality of the clothes has been brilliant”

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(POS) - Posted 3 weeks ago

“Clothes were of good quality, great design and value for money”

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(Online) - Posted 3 weeks ago

“Excellent and elegant selection in the Bridgend store. Many compliments on the knit I bought too.”

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(POS) - Posted 3 weeks ago

“French connection is an extremely reliable and understanding brand. They have great communication, fast deliveries and are incredibly swift to reply to any concerns or questions that you have.”

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(Online) - Posted 3 weeks ago

“Super service and friendly staff as always”

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(POS) - Posted 3 weeks ago

“I'm always pleased with clothing choices and with the friendly and helpful staff”

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(POS) - Posted 3 weeks ago

“The lady who served me was very friendly and helpful Thank you”

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(Online) - Posted 3 weeks ago

“Ordered 4 items and loved them all. Very well made and a great fit.”

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(Online) - Posted 3 weeks ago

“I really enjoy the variety of clothing options available and the style is sublime.”

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(Online) - Posted 3 weeks ago

“Clothes are great and delivery super quick, also love the try before you buy system”

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(Online) - Posted 3 weeks ago

“Arrived when expected the dresses were great but unfortunately didn't suit me.”

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(Online) - Posted 3 weeks ago

“I have frequented French Connection over the many years and they always deliver, whether it’s something classic or more on trend. Its a fantastic customer experience every time , friendly and amazing thanks French Connection for your amazing customer service experience.”

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(Online) - Posted 3 weeks ago

“Shipped quickly, great price”

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(Online) - Posted 3 weeks ago

“I’m very happy with my purchase! Great quality and nice design!”

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(Online) - Posted 3 weeks ago

“Good quality products with good product sales and efficient delivery.”

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(Online) - Posted 3 weeks ago

“I have been purchasing my clothes both casual and special for over 2 years from French Connection, they have all been excellent quality, exactly as described with many years wear in them. Highly recommended”

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(Online) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,684 reviews