French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was excellent.”

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(POS) - Posted 1 week ago

“Great styling, classic designs which are made with beautiful high quality fabrics. Sizings are always spot on and don’t vary from piece to each piece unlike in other stores.”

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(POS) - Posted 1 week ago

“Fantastic service and fantastic clothes, found the dress I’m wearing to my son’s wedding.”

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(POS) - Posted 1 week ago

“Always good quality stylish clothing. French Connection always come through for me when I need an outfit for an occasion”

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(POS) - Posted 2 weeks ago

“Love this shop Quality and comfortable wear”

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(POS) - Posted 2 weeks ago

“Very comfy cardigan”

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(POS) - Posted 2 weeks ago

“I had a voucher as I had to return an item that was bought for me at Christmas. The lady who served me checked on a blouse size for me and was helpful. She was friendly and kind. Also folded my items nicely. So they were still good when unpacked at home .”

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(POS) - Posted 2 weeks ago

“I love french connection 😍 their clothes are lovely quality keep up the good work FC”

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(POS) - Posted 2 weeks ago

“Lovely bright shop good sale selection”

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(POS) - Posted 2 weeks ago

“Excellent service I wouldn't hesitate to order again quality always good”

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(Online) - Posted 2 weeks ago

“Super quality with all items ordered and great service. Very impressed with all products and prompt refunds for the rare returns.”

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(Online) - Posted 2 weeks ago

“Good customer service. Answered question promptly Lovely black tiered dress delivered …. Great quality”

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(Online) - Posted 2 weeks ago

“Excellent service, great quality products.”

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(Online) - Posted 2 weeks ago

“My sister and I had a great hour and more in the French Connection outlet shop in Ashchurch. The staff were so helpful, the shop well laid out, roomy and bright changing rooms and we left laden with overflowing carrier bags! Been nothing but happy with our purchases ever since - we will be heading back come autumn!”

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(Online) - Posted 2 weeks ago

“Lovely shop, plenty of choice”

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(POS) - Posted 2 weeks ago

“Great selection of clothes in the Bath branch of FC... including sale items! Friendly and helpful staff. I will definitely be back!”

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(POS) - Posted 2 weeks ago

“Lovely store, excellent value for money, would recommend!”

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(POS) - Posted 2 weeks ago

“All the staff were very pleasant, super helpful and wearing lovely FC products.”

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(POS) - Posted 2 weeks ago

“Speedy delivery and accurate description on the website”

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(Online) - Posted 2 weeks ago

“Excellent service and great choices”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews