French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality products. True to size and wash well. Would highly recommend”

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(Online) - Posted 3 weeks ago

“Brilliant customer service”

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(POS) - Posted 3 weeks ago

“Dress arrived promptly and in good condition Excellent communication”

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(Online) - Posted 3 weeks ago

“Quality clothing at affordable prices”

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(POS) - Posted 3 weeks ago

“Lovely staff very helpful”

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(POS) - Posted 3 weeks ago

“Was happy with everything. Unfortunately item did not fit properly. Customer service was excellent”

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(Online) - Posted 3 weeks ago

“From the moment I sent an online order everything was very straight forward. I was kept informed about every step from order request payment delivery times and delivery . All was great. I was impressed with French Connection and ordered multiple things. I kept all but one item and only because the colour was a bit to dark for me the quality was great. I had to return it. No fuss just easy and a very quick refund. I would recommend French Connection to everyone. The prize draw is not the reason I am writing this. I have had some bad experiences online with other companies so FC was a no worries and stress free doddle. Thank you.”

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(Online) - Posted 3 weeks ago

“Always really helpful and friendly in store.”

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(POS) - Posted 3 weeks ago

“Pleased with purchases. Excellent help offered by staff”

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(POS) - Posted 3 weeks ago

“Such nice clothes. The quality and the cut. Just bought a few pieces in the sale which are gorgeous.”

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(Online) - Posted 3 weeks ago

“Willing to help,grateful efficient and effective contact”

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(POS) - Posted 3 weeks ago

“French Connection is one of my favourite brands - it's stylish and affordable quality. :-)”

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(Online) - Posted 3 weeks ago

“I have a number of items from French connection and I love them. They are good quality and often a little bit different but very stylish. I have bought both occasion wear and everyday items and have not been disappointed. I had a lot of compliments on the red dress I bought for my niece’s wedding last year, I looked everywhere for a suitable dress and found a beautiful unfussy one from FC, which was good value, beautiful material and I’ll definitely wear it again!”

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(Online) - Posted 3 weeks ago

“Workers were extremely helpful and polite”

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(POS) - Posted 3 weeks ago

“Customer assostan at Greenwich helpful”

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(POS) - Posted 3 weeks ago

“I find French Connection clothing to be top quality and at very reasonable prices. I’ve bought several pieces this season and I’m very pleased with them.”

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(Online) - Posted 3 weeks ago

“The French Connection staff in the Bath store are absolutely amazing. They are so kind, helpful and knowledgeable. The store is always super tidy and well laid out. The shopping experience in this store is the best out of all the French Connection stores I have visited.”

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(POS) - Posted 3 weeks ago

“Great product and very quick delivery”

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(Online) - Posted 3 weeks ago

“Thank you so much for your help, I had to return a dress because the slip was not straight. The lady I spoke to on the phone checked that they had another in stock and put it to one side, which I collected the next day. Thank you staff were amazing.”

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(POS) - Posted 3 weeks ago

“Great value and fit”

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(Online) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,684 reviews