French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and a quick refund when the item wasn’t suitable. Cant fault FC . Love their clothes and service”

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(Online) - Posted 2 weeks ago

“If you look you can find some unusual little gems in their outlet store. The staff are really friendly and chatty, which I love. They are always on hand to offer fashion advice.”

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(POS) - Posted 2 weeks ago

“Extremely helpful staff and amazing sale!”

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(POS) - Posted 2 weeks ago

“Great fashion items, lovely staff in the shops”

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(POS) - Posted 2 weeks ago

“High quality of materials”

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(POS) - Posted 2 weeks ago

“Everything I have purchased from french connection has fitted me perfectly.. Unlike other brands which I struggle to purchase from because of this issue.. thank you 🙏”

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(POS) - Posted 2 weeks ago

“Love love love your clothes. They are so classy and fit so well. The staff in the store are always so helpful. I travel over an hour just to go the your store. Thank you x”

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(POS) - Posted 2 weeks ago

“Excellent service, very fast and efficient at the tills. Great quality clothes and fit”

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(POS) - Posted 2 weeks ago

“Excellent customer service and great quality clothing. The staff were welcoming and helpful, and the shopping experience was enjoyable. As usual !”

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(POS) - Posted 2 weeks ago

“I really like French Connection. The clothes are stylish, good quality, and a great price during the sales. I've found that my size usually fits well, and overall it's a brand I'm happy to buy from again.”

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(POS) - Posted 2 weeks ago

“The sales girl was very helpful and efficient. The shop was clean and tidy and all clothes were displayed well.”

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(POS) - Posted 2 weeks ago

“Ibought a lovely dress fits perfectly lovely design polite service”

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(POS) - Posted 2 weeks ago

“Well layed out store quality clothes excellent prices”

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(POS) - Posted 2 weeks ago

“Clothes selection very well laid out and excellent customer service”

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(POS) - Posted 2 weeks ago

“Bought a lovely cream laced shirt. Quality is excellent. There were a lot of lovely clothes in the store. Staff were very pleasant and welcoming.”

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(POS) - Posted 2 weeks ago

“Very good staff and shopping experience”

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(POS) - Posted 2 weeks ago

“Shop assstant very helpful”

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(POS) - Posted 2 weeks ago

“My first time shopping at French Connection and it will not be the last. I was taken away with the quality and feel of the items I purchased, love wearing them and it has become one of my go outlets.”

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(POS) - Posted 2 weeks ago

“It’s my go to shop ! Love it 🥰”

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(POS) - Posted 2 weeks ago

“Unique good quality clothing. Love the Krista lace knit bomber jacket I got it feels bespoke and unique. The crepe light collard tie waist top is also usual and in my favourite colour.”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews