French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,401 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pieces are good but what’s missing is the ability to request tailoring changes(minor). When we buy peaces worth 100 pounds - we would prefer that small tailoring adjustments can be made.”

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(POS) - Posted 2 weeks ago

“I have done shopping but one item (shorts) didn't suit to my son and i brought it back and get 19 pound voucher instead of money,it would be better to have my money back.”

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(POS) - Posted 2 weeks ago

“Super friendly and helpful staff. And the price point is pretty good too.”

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(POS) - Posted 2 weeks ago

“Good material. Love the staff too. Very helpful”

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(POS) - Posted 2 weeks ago

“Very pleased with service, could not find on rail size and colour. Shop assistant was most helpful and found exactly what I required.”

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(POS) - Posted 3 weeks ago

“I nipped in for a look around the outlet store at Livingston. I was very impressed as I am a wheelchair user and wanted to try on a few dresses. I was so so impressed with the accessibility of the changing room. A transfer seat, bars to hold, a place to lay my things and plenty space for my wheelchair, as well as being able to see myself in the mirror. This experience means I will be using this shop as one of my first stops when out shopping in the future!”

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(POS) - Posted 3 weeks ago

“Excellent service from the Chester team. And the Pimms top up was an extra bonus.”

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(POS) - Posted 3 weeks ago

“I had a great shopping experience at French Connection. The items I purchased were very reasonably priced, and I was pleasantly surprised by the quality. Everything felt well made, stylish, and excellent value for money. The store had a good selection to choose from, and I left feeling very happy with my purchases. It’s always nice to find quality clothing at a great price, and French Connection delivered on both. I would definitely shop here again and recommend it to others.”

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(POS) - Posted 3 weeks ago

“I confess this is the first time I have bought from you guys. Not disappointed at all”

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(POS) - Posted 3 weeks ago

“Love everything about French Connection. Great quality clothes, gorgeous prints and colours. Love their style”

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(POS) - Posted 3 weeks ago

“Excellent quality clothing, staff at Bridgend store were really helpful and friendly”

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(POS) - Posted 3 weeks ago

“Lovely wearable clothes for once. I spent a fortune on summer items.”

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(POS) - Posted 3 weeks ago

“I buy a t-shirt last week very nice I like thanks”

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(POS) - Posted 3 weeks ago

“Lovely collections, good clear photos & description of items, easy to order, prompt delivery.”

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(Online) - Posted 3 weeks ago

“Very friendly and helpful staff both with the sizing/trying on and purchasing of items. A great shopping experience.”

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(POS) - Posted 3 weeks ago

“I love French connection clothes , they are always made well and are unique.”

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(POS) - Posted 3 weeks ago

“it was just a quick purchase right before the shop closes. Everything was smooth and staff show no sign of hurrying me to finish the purchase. All good”

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(POS) - Posted 3 weeks ago

“Great material and fit!”

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(POS) - Posted 3 weeks ago

“Excellent service and beautiful clothes.The staff were very helpful, and I found exactly what I was looking for. Highly recommended.”

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(POS) - Posted 3 weeks ago

“The shop was clean and well laid out. The staff were really friendly. The fitting rooms were available and also clean.”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 1,401 reviews