French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my French Connection clothing. It is pretty, easy to wear, comfortable and can be dressed up or down.”

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(POS) - Posted 2 weeks ago

“Went to the outlet and as their first year anniversary I was offered prosecco and cake. All staff very helpful & friendly. Bright well.laid out store”

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(POS) - Posted 2 weeks ago

“THE STAFF WERE VERY FRIENDLY AND THE STORE WAS VERY APPEALING AND A JOY TO SHOP IN”

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(POS) - Posted 2 weeks ago

“Staff are always lovely and helpful in my local shop”

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(POS) - Posted 2 weeks ago

“The product I bought was excellent. Good quality and nice fit. Very impressed.”

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(POS) - Posted 2 weeks ago

“Lovely outlet store with a good range of clothing. Always good quality and friendly staff!”

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(POS) - Posted 2 weeks ago

“I was very happy with my dress and was exactly how it was described, a lovely fit”

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(Online) - Posted 2 weeks ago

“Excellent service and fast well wrapped delivery. Items were all well made and exactly as described. Definitely would buy again”

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(POS) - Posted 2 weeks ago

“Had a lovely experience in the brighton shop . The staff were complimentary when I tried dresses on and the lady on the till was polite and helpful . I would highly recommend .”

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(POS) - Posted 2 weeks ago

“Great clothes great and helpful staff”

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(POS) - Posted 2 weeks ago

“Once I had ordered the items the delivery was despatched quickly and received promptly. Excellent service. Thank you”

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(Online) - Posted 2 weeks ago

“Staff were brilliant , friendly and helpful”

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(POS) - Posted 2 weeks ago

“The lady at the dressing room (can’t remember her name) was so polite and lovely and extremely helpful. The cashier was equally helpful and lovely, will definitely be back to the store.”

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(POS) - Posted 2 weeks ago

“Fabulous innovative design which co-ordinates with my wardrobe and is soft and comfortable to wear. Ideally would like more give in sleeve placket but it’s aa new gem in my wardrobe.”

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(Online) - Posted 2 weeks ago

“Order came through , returned , refunded . Ordered different size kept - lovely dress .”

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(Online) - Posted 2 weeks ago

“Looking for 2 dresses but their was only one available in store. They kindly ordered 2 online for me delivered to my home next day, they are beautiful. Spot on service and quality of goods.”

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(Online) - Posted 2 weeks ago

“Very helpful staff, found what i was looking for in the storeroom”

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(POS) - Posted 2 weeks ago

“Excellent choice of clothing, and very proffesional and friendly staff.”

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(POS) - Posted 2 weeks ago

“Great service from both the online option and the Bath store in particular.”

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(Online) - Posted 2 weeks ago

“Love the quality of the clothes, friendly and helpful staff. Good retail therapy experience - what's not to like.😄”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews