French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a satisfied customer gor a number of years. I feel that the style and quality of their items is always exceptional and quite classical rather than high end fashion gor the sake of it. The clothes have lasted well. Also you can speak to a human by phoning customer care! It really helps. Ive had very positive outcomes from a genuinely professional and helpful team supporting the online shopping.”

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(Online) - Posted 4 weeks ago

“I always find something I like in French Connection, style, quality and something different”

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(POS) - Posted 4 weeks ago

“Lovely collection of clothes, clean well set out shop with friendly helpful staff.”

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(POS) - Posted 4 weeks ago

“Good quality clothing at a good price”

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(POS) - Posted 4 weeks ago

“I love the quality of French connection .”

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(POS) - Posted 4 weeks ago

“Really good quality clothing. Fashion style suits me. Prices in the outlet store are amazing. I go there automatically.”

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(POS) - Posted 4 weeks ago

“Outstanding quality and design. The fit is spot-on, and the craftsmanship gives it a high-end, luxurious feel at a fraction of the price. Pair that with top-tier customer service (10/10), and I couldn't be happier with this purchase.”

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(Online) - Posted 4 weeks ago

“Beautiful items, luxury feel at affordable prices.”

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(POS) - Posted 4 weeks ago

“All items displayed via Website are true to size, fantastic quality”

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(Online) - Posted 4 weeks ago

“First time we went to french connection at the Cannock designer out let. The ladies were lovely, nothing was to much for them, treated my daughter as though they were her personal shoppers and she relished every moment of it. Thank you for making my life so easy and creating the best dressed girl on her first day in 6th form, all for under £100!! Business attire perfection”

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(POS) - Posted 4 weeks ago

“Very good response and very good staff. Very friendly and very helpful.”

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(POS) - Posted 4 weeks ago

“French Connection clothes are so eye catching and stylish. Very comfortable, wear well and affordable prices. I love the cut and the colours of the dresses.”

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(Online) - Posted 4 weeks ago

“Ordered on-line . Parcel arrived after a few days . Sadly had to return as not my style although the dress itself was lovely . Easy returns . Money back in account shortly after received . Email updates along the way . So whilst I returned the item the customer service was good . Thank you and would order again .”

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(Online) - Posted 4 weeks ago

“Good products and designs”

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(POS) - Posted 4 weeks ago

“Easy to navigate website, good details of products with multiple photos and videos. Prompt dispatch and trackable delivery. Timely processing of refunds”

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(Online) - Posted 4 weeks ago

“Amazing they b4 you buy concept. Love it finally a company with HUMANS Who understand customer service, commitment, follow up and respect. I love French Connection for making me feel special xx”

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(Online) - Posted 4 weeks ago

“Bought 2 dresses very good quality & price amazing for designs/ fashion that are a little bit different. Feel great when wearing them as it’s nice to wear something more unique Regulat updates , Tracking & communication was very good”

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(Online) - Posted 4 weeks ago

“I just love French Connection T shirts . Always stand out designs. Great to dress up or dress down.”

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(Online) - Posted 4 weeks ago

“Bought a t shirt, excellent quality and style. Very prompt delivery.”

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(Online) - Posted 4 weeks ago

“Recently ordered a few items from French Connection, really impressed with both the look and quality , very reasonably priced .”

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(Online) - Posted 4 weeks ago

French Connection is rated 4.8 based on 2,684 reviews