French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,099 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service. Quick delivery and refund seamless process”

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(Online) - Posted 1 month ago

“Lovely shop and service”

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(POS) - Posted 1 month ago

“The ladies at Cannock outlet are professional friendly and very helpful.”

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(POS) - Posted 1 month ago

“Excellent quality of clothes, lovely styled.”

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(POS) - Posted 1 month ago

“Great quality , both my husband and myself found lots to choose from . shopped in Banbridge outlet and found staff really pleasant and helpful”

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(POS) - Posted 1 month ago

“Great quality, very good prices”

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(POS) - Posted 1 month ago

“Customer service and stock. Such a lovely experience went back the next day to purchase the other lovely clothes eyed up. Every single member of staff could not have done enough and were so so helpful looking for sizes”

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(POS) - Posted 1 month ago

“Had the item I wanted and the member of staff that served me was very pleasant & helpful. Very good experience.”

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(POS) - Posted 1 month ago

“Superb customer service, not at all pushy but great advice and product knowledge 👍”

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(POS) - Posted 1 month ago

“My server was so friendly, polite and chatty. She paid interest in my day and it was a very nice change from having the usual grunts you tend to get from other brands. Regrettably I cannot remember her name but please give her the feedback she deserves if you can figure out who served me.”

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(POS) - Posted 1 month ago

“Lovely bag and lovely service”

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(POS) - Posted 1 month ago

“Lovely shop with quality items !”

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(POS) - Posted 1 month ago

“Great service, explained all offers available and staff where very attentive”

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(POS) - Posted 1 month ago

“Excellent service & very happy with my purchases”

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(POS) - Posted 1 month ago

“Perfect. Items very good”

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(POS) - Posted 1 month ago

“Called in to buy some jeans and got the usual warm welcome from all the staff, which is a huge plus point when I am deciding on where to shop for clothes. A good selection of sale and new collection clothing.”

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(POS) - Posted 1 month ago

“Really helpful staff”

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(POS) - Posted 1 month ago

“I visited the outlet store in Swindon. The staff were friendly and very helpful. I tried on several items and asked for a different size which was retrieved from the stock room for me. My visit was a positive & pleasant one. I got some very good quality products at very reasonable prices :)”

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(POS) - Posted 1 month ago

“The polo shirts are of excellent quality, the staff were more than helpful. I would highly recommend this outlet .”

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(POS) - Posted 1 month ago

“Good service and friendly staff”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 3,099 reviews