French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,684 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff, it was a pleasure to shop there. The prices and the quality are both very reasonable.”

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(POS) - Posted 4 weeks ago

“Great quality clothing, really helpful staff some fab new lines but also still savings available on sale, whats not to like!”

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(POS) - Posted 4 weeks ago

“Lovely caring and helpfull staff”

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(POS) - Posted 4 weeks ago

“I have never been disappointed with your clothing every time I have purchased it Very good value for money and with the quality”

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(POS) - Posted 4 weeks ago

“Beautiful clothing with lots of variety and lovely staff”

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(POS) - Posted 4 weeks ago

“Went to French connection in medowhall and was thoroughly impressed with the clothes and the helpfulness of the staff. Only improvement I would say it needed is the attention to what’s on the rails. There were a lot of damaged and dirty clothes”

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(POS) - Posted 4 weeks ago

“I found the French Connection website super easy to navigate and it goes without saying quality products too - oops ,there ya go, I said it. My items always arrive within the specified time frame.”

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(Online) - Posted 1 month ago

“Quality products .. very satisfied with all the ones I ordered. also arrived on time .”

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(Online) - Posted 1 month ago

“I have loved French Connection since my youth when I used to save up to shop in St. Anne's Square in Manchester where you had a shop. One of my treasured pieces from then was a pair of flowing culottes with a floral pattern in rich colours. A big treat and much admired. I still love F.C. at 70 - Me - not your brand!! Timeless pieces of exceptional quality and elegance. Keep doing what you do so well and thank you!”

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(Online) - Posted 1 month ago

“Customer service is very good. Quick response and happy with the resolution”

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(Online) - Posted 1 month ago

“Good quality, fashionable brand with great customer service.”

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(POS) - Posted 1 month ago

“The staff were so help and friendly yet professional. I would choose to visit the store again as the customer service was incredible”

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(POS) - Posted 1 month ago

“Lovely shop, amazing clothes”

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(POS) - Posted 1 month ago

“I was in tge shop at the outlet ashford and found tge lovely lady on the counter, very helpful and happy to see you”

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(POS) - Posted 1 month ago

“Second visit in a week!”

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(POS) - Posted 1 month ago

“I bought several items in-store. The staff couldn’t have been more helpful and made me feel very confident. The clothing is lovely and I will certainly be back. I would definitely recommend the store (Princess Square, Glasgow) as well as the products for style, quality and price.”

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(POS) - Posted 1 month ago

“Great quality clothes , comfortable and stylish for both men and women”

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(POS) - Posted 1 month ago

“I never come out of the shop empty handed! I always find 'just the right thing' You're costing me a fortune! 😂”

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(POS) - Posted 1 month ago

“I VISITED THE CASTLEFORD OUTLET STORE ON THE DAY OF THEM OPENING, TO WHICH I WAS GREETED WITH A GLASS OF BUBBLY AND A LOVELY BUN. THE STAFF WE'RE LOVELY AND VERY HELPFUL. THE STORE LOOKED AMAZING AND I WILL BE SHOPPING THERE AGAIN. I ALSO ORDERED OF YOUR WEBSITE THE DAY AFTER FOR SOME MORE DRESSERS. I LOVE THE WAY THEY ARE CUT AND THE MATERIAL YOU USE. THANK YOU FOR A LOVELY SHOP I CAN NOW TRY CLOTHES ON WITH OUT GOING ON THE INTERNET.”

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(POS) - Posted 1 month ago

“Love the shirt bought to give as a gift, and very tempted to buy one for hubby too. Good quality fabric and well made. Customer service in shop also good.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,684 reviews