French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality clothing. Really pleased.”

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(Online) - Posted 3 weeks ago

“Excellent styled blouse, good quality material and ideal for holidays and casual wear.”

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(Online) - Posted 3 weeks ago

“Staff in the shop were so helpful when I had to return an item given to me for my birthday. Even though I couldn't find anything to replace it with, they were still happy to give me a gift card. It was so nice not to feel I was being a nuisance.”

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(POS) - Posted 3 weeks ago

“Always great service from all the staff in the Glasgow store . Merchandise is always displayed well & easy for customers to browse.”

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(POS) - Posted 3 weeks ago

“First time shopping at French connection was a great experience staff were so kind and helpful and I am more than happy with my purchase fair price and excellent quality washes well definitely shop here again .”

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(POS) - Posted 3 weeks ago

“Absolutely love it! The first playsuit I have ever purchased, and the fit on my petite figure is perfect 👌. I can't imagine ever finding a better one elsewhere!”

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(POS) - Posted 3 weeks ago

“Very pleased with couirier service and the clothes first class”

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(Online) - Posted 3 weeks ago

“Ordered two tops which didn't look quite right. They took them straight back without hesitation, also the refund was very quick. Will order again as some of the clothes are very stylish!”

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(Online) - Posted 3 weeks ago

“We had a lovely experience while shopping in French Connection. The staff were both friendly and gave excellent customer service. I bought 2 shirt/ blouses and the quality, style and comfort of both have been very good. An very satisfying shopping experience. Thank you!”

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(POS) - Posted 3 weeks ago

“I always feel very welcome in the Meadowhall branch they are helpful and very friendly.”

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(POS) - Posted 3 weeks ago

“Very attentive personnel. High quality goods”

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(POS) - Posted 3 weeks ago

“family and friendly ladys you cant ask for better”

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(POS) - Posted 3 weeks ago

“Good quality clothes, most of my wardrobe is french connection”

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(Online) - Posted 3 weeks ago

“Staff very helpful . Smiley welcoming faces . Nothing too much for them . Love coming into your store in Princess Square . Particularly Jade was very helpful .”

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(POS) - Posted 3 weeks ago

“Great quality clothing, tailored well and easy to wear. I've recently returned to shopping at French connection and its becoming a go-to.”

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(Online) - Posted 3 weeks ago

“Very easy to use website and hassle free delivery and return”

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(Online) - Posted 3 weeks ago

“Well stocked store with excellent choice and variability.. friendly and helpful staff.”

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(POS) - Posted 3 weeks ago

“Great service, always is. Helpful, available staff that don’t bother you, but just seem to know when you need a hand.”

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(POS) - Posted 3 weeks ago

“Fantastic service. Always very helpful in store and online orders/return super easy. Love that returns are free. ☺️👍🏻”

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(Online) - Posted 3 weeks ago

“Loved the dress and jumpers, good quality.”

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(Online) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,119 reviews