French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,120 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the fit and the designs. Found some great outfits for different occassions..”

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(POS) - Posted 3 weeks ago

“Lovely store, comfortable changing room. Helpful staff”

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(POS) - Posted 3 weeks ago

“Great quality, good service”

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(POS) - Posted 3 weeks ago

“Super stylish shirt lovely helpful sales assistant”

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(POS) - Posted 3 weeks ago

“Staff was very helpful and professional plus I picked up some great deals”

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(POS) - Posted 3 weeks ago

“The ladies who served me at the till at Cannock outlet was exceptional and very friendly. Made me very welcome in the store”

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(POS) - Posted 3 weeks ago

“Love the feminine style and quality of the garments. I can trust the size even when I buy online. Will definately be back. Thank you”

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(POS) - Posted 3 weeks ago

“Love you shop at Tewkesbury outlet, fab deals, just wish I could use my blue light card there”

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(POS) - Posted 3 weeks ago

“I visited the store in my local outlet and in all fairness it was fresh airy clean and modern with plenty of selection to choose from. The staff were very friendly and helpful and not pushy in the slightest compared to some of the other stores I visited that day.”

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(POS) - Posted 3 weeks ago

“Visited the Meadowhall store as I had previously seen a dress I liked. Saw it was in the sale along with another one I had liked. Both available in my size. Tried them on as wanted to be sure they fitted. As usual, no queue at the fitting room. Decided to buy both and went to the tills where the staff were friendly and efficient as always.”

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(POS) - Posted 3 weeks ago

“Big fan of the French Connection brand. My local store in Glasgow is well presented (in the lovely Princes Sq) and stocks a good mix of women and mens clothing. The staff are always very friendly and helpful. I think French Connection tends to be high-end enough to feel like a treat, without being unaffordable and I have often found great bargains in the sales!”

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(POS) - Posted 3 weeks ago

“Lovely shop and great sale”

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(POS) - Posted 3 weeks ago

“Good clothing range at reasonable prices.”

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(POS) - Posted 3 weeks ago

“Great customer service on my visit to the store at Gunwharf, late in the day due to a missed ferry, so just snuck in at 1940!! Really happy with my purchase - thankyou!”

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(POS) - Posted 3 weeks ago

“Excellent shop and service, fantastic sale.”

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(POS) - Posted 3 weeks ago

“French Connection is my new favourite shop! I love the variety, the quality and the price of the clothes. Finally a shop that caters for the normal woman!”

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(POS) - Posted 3 weeks ago

“Always a great service, smooth and easy.”

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(Online) - Posted 3 weeks ago

“Excellent, rapid service of quality items. My items were well individually wrapped and arrived ready to wear. Very pleased on all fronts.”

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(Online) - Posted 3 weeks ago

“I have bought several items from French connection and I am always happy with them. The quality is so good .”

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(Online) - Posted 3 weeks ago

“good quality good value clothing”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,120 reviews