French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always lovely quality clothes on trend and helpful staff in all stores.”

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(POS) - Posted 1 month ago

“My items arrived quickly and were exactly as described. Stylish and comfortable and very easy to look after.”

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(Online) - Posted 1 month ago

“A good brand name with quality clothes with variety of styles and good value for money”

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(Online) - Posted 1 month ago

“Unique designs, well made and competitively priced”

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(Online) - Posted 1 month ago

“very nice staff who were kind and helpful”

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(POS) - Posted 1 month ago

“I love French connection. The clothing is beautiful. Returns are quick and easy, with brilliant customer service.”

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(Online) - Posted 1 month ago

“Really helpful and great dress at a fantastic price”

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(POS) - Posted 1 month ago

“Always gave a close look @ outlet near us and most of time not disappointed by quality of product always great bargains to be found”

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(POS) - Posted 1 month ago

“I had such a fantastic shopping experience at French Connection, and I have to give a huge shout-out to Carol R, who was honestly the best shopping buddy you could ask for! Carol R really knew the stock and, more importantly, knew what to pick out for me. She encouraged me to try pieces that were outside my comfort zone, but suited me and what I was trying to achieve perfectly. She was empathetic, encouraging and, most importantly, completely truthful about what suited me — and what quite frankly didn’t! I can’t sing her praises highly enough. I came away with some lovely individual pieces that can all be mixed and matched, which was exactly what I was looking for. Thank you, Carol R, for making the whole experience so enjoyable and for helping me see possibilities I probably wouldn’t have considered myself. ⭐️⭐️⭐️⭐️⭐️”

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(POS) - Posted 1 month ago

“My hubby likes to shop at F C so I always have a browse and always see something fabulous to wear. I must say the new autumn clothes are amazing 👏 thank you”

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(POS) - Posted 1 month ago

“The clothes are all lovely they wash so well and always look like new I receive so many compliments when wearing my French connection clothes”

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(POS) - Posted 1 month ago

“Lovely clothes, easy to use website”

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(Online) - Posted 1 month ago

“Love French Connection. Missed when my local store closed & Great Plains, Had some lovely pieces on line, quick & easy!”

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(Online) - Posted 1 month ago

“East Midlands Outlet Store which was modern and clean with a good selection of clothes. Friendly and helpful staff.”

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(POS) - Posted 1 month ago

“Excellent”

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(Online) - Posted 1 month ago

“Very nice brand , classy clothes”

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(Online) - Posted 1 month ago

“Brilliant quality at a reasonable price.”

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(Online) - Posted 1 month ago

“Really helpful, pleasant staff!”

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(POS) - Posted 1 month ago

“Great quality items, at a good price in the outlet. Polite and swift service. Store in tidy clean condition.”

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(POS) - Posted 1 month ago

“Great company to deal with, easy ordering and return process”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 3,100 reviews