French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful dress, just as described on website. Will shop online with FC again!”

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(Online) - Posted 1 month ago

“From being a young age I've purchased French Connection and I have never been disappointed, the new Castleford store is very well presented too.”

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(POS) - Posted 1 month ago

“Good quality, lovely designs.”

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(Online) - Posted 1 month ago

“A very clean and clearly labelled shop, very welcoming staff but not in your face. Well displayed products with great colour combinations on display. Great quality of products with enough range in store to satisfy our needs, without being overpowering with too much choice.”

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(POS) - Posted 1 month ago

“Great dress and hassle free delivery and returns”

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(Online) - Posted 1 month ago

“Very polite staff and we're helpful when needed”

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(POS) - Posted 1 month ago

“The staff were really friendly and helpful. Plenty of choice and some really nice pieces that are all fantastic quality”

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(POS) - Posted 1 month ago

“I bought 3 items in the sale. They were all very good quality and delivered on time. My only issue was that I had to alter one of the dresses as it was too big across the chest, despite being my regular size. I haven’t worn any of the clothes yet, so I can’t comment on how they will wash. They are all cotton though so I’m hoping they will wash and wear well.”

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(Online) - Posted 1 month ago

“Lovely clothes at affordable prices. The fabrics are also versatile and durable.”

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(POS) - Posted 1 month ago

“Professional customer service and knowledge about product great and very helpful staff.”

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(POS) - Posted 1 month ago

“The quality, design,and price has really improved over the last few yearswhere I find myself buying something on a regular basis.”

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(POS) - Posted 1 month ago

“Lovely clothes, lovely staff. Excellent quality of clothes and the staff in the Glasgow shop are so helpful without being pushy”

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(POS) - Posted 1 month ago

“I think French Connextion offers a great range, and I have a lot of this brand in my wardrobe which I wear continuously. I have several tops that are the same but in different colours and they come with me on holiday every year. Sales offer great bargains. Everything is well made, great value and it is my go to place.”

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(Online) - Posted 1 month ago

“Fantastic shopping experience at the Meadowhall Store. Such lovely staff who were happy to give advice. Some great pieces in store - love my new trousers and t shirts.”

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(POS) - Posted 1 month ago

“Helpful customer service. Beautiful garment well made lovely fit. Good price.”

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(POS) - Posted 1 month ago

“Nice products and very good shipping, also nice system if you only want to try!”

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(Online) - Posted 1 month ago

“A young assistant, who recently started employment at FC in Brighton, was 10 out of 10. All the credit goes out to him. I’m not sure his name tho. I wish he remains working there for foreseeable future. He is a great asset to the FC crew.”

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(Online) - Posted 1 month ago

“Good selection of clothing”

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(Online) - Posted 1 month ago

“Lovely quality dresses. Delivered when expected. Refunded quickly & keep informed”

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(Online) - Posted 1 month ago

“Love French connection clothes. The quality is always good and so easy to order online.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews