French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,402 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff in the Outlet shop in Banbridge were extremely helpful and pleasant. Selection and quality of clothes were excellent.”

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(POS) - Posted 1 month ago

“It was my first time buying from French Connection. I must say the store had an amazing collection of clothes.”

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(POS) - Posted 1 month ago

“Lovely, friendly and helpful staff in Glasgow store.”

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(POS) - Posted 1 month ago

“Visited French Connection in Bath last week and purchased a dress, lovely shop and excellent customer service.”

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(POS) - Posted 1 month ago

“I like French Connection, because it is a shop where you are always made to feel welcome. The staff are friendly, attentive and willing to help you. I appreciate the fact that your purchase, is folded properly and wrapped in tissue paper. These little things are important to me. There is a variety of stock to choose from and prices are very reasonable. Let's not forget the great offers when the sales are on!”

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(Online) - Posted 1 month ago

“Only just started shopping with French Connection on line and I'm so impressed. Beautiful quality items, with a subtle edge to them. The items were delivered promptly and very well packed. Mostly, the package was recyclable, with the minimum amount of labelling on them. I couldn't be more pleased.”

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(Online) - Posted 1 month ago

“Beautiful well fitted soft blouse. Excellent delivery”

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(Online) - Posted 1 month ago

“The staff were very helpful and the store was super clean and tidy”

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(POS) - Posted 1 month ago

“FOUND A FAB TWO PIECES IN STORE AT THE WEEKEND READY FOR MY TRIP TO ROLAND GARROS TENNIS. THEY WERE DISPLAYED PERFECTLY TOGETHER AND THE STORE WAS NOT OVERWHELMING! V HAPPY”

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(POS) - Posted 1 month ago

“Very good styles for all ages”

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(POS) - Posted 1 month ago

“The store assistant was very good and helpful. She is always so friendly and has good customer service skills and is also very pleasant.”

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(POS) - Posted 1 month ago

“I have always loved the style and choice of the clothes at French Connection, its my go to store”

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(POS) - Posted 1 month ago

“The Shop Assistant was friendly and helpful.”

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(POS) - Posted 1 month ago

“Excellent quality trousers, ordered 3 pairs! I’m 5’7” and it’s the first time I’ve ordered a regular and had them ACTUALLY be long enough (with heels). So impressed I’m recommending to all of my friends”

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(Online) - Posted 1 month ago

“The two ladies in store served me at the Cannock Outlet were brilliant (05/05/26 pm). Customers service and advice was second to none. Thank you”

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(POS) - Posted 1 month ago

“I visited the Gretna store for a SOS wedding dress “situation”. The girls in store went out their way to sort me out! Thank you so much!”

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(POS) - Posted 1 month ago

“I love the items I purchased - particularly the hair tie so unique and I use one nearly every day - ordered & despatched quickly- faultless service”

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(Online) - Posted 1 month ago

“Quality clothing and an excellent delivery service. It's straightforward for returning and refunding if you need to use.”

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(Online) - Posted 1 month ago

“Amazing choice of styles for men and women at amazing prices for good quality items.”

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(POS) - Posted 1 month ago

“The purchasing and returns process is brilliant, so simple and easy! The leisure suit U purchased absolutely is gorgeous, feels soft and smooth and looks so elegant! Fits beautifully.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,402 reviews