French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,122 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sofa looks lovely. Very pleased. Comfortable and cosy. Delivery and assembly by team excellent. Thanks.”

Helpful Report

(Online) - Posted 4 weeks ago

“Lovely shopping experience @Cotswold retail, good choice of sizes especially for me XS after finishing chemo”

Helpful Report

(POS) - Posted 4 weeks ago

“Absolutely love my new clothes. And could have bought almost everything in store!”

Helpful Report

(POS) - Posted 4 weeks ago

“⭐️⭐️⭐️⭐️⭐️ Five‑Star Experience at French Connection, The Boulevard, Banbridge Picked up a new shirt today and had an absolutely brilliant experience. Two lovely ladies helped me out with sizes and gave honest, helpful opinions on different outfits. They were warm, welcoming, and full of smiles the whole time. The store itself has an amazing range of clothes — stylish, well laid out, and easy to browse. Left feeling confident with my purchase and genuinely appreciated the great customer service. Highly recommend stopping in if you’re at The Boulevard.”

Helpful Report

(POS) - Posted 4 weeks ago

“Lovely interesting items. Good filter functionality for online shopping.”

Helpful Report

(POS) - Posted 4 weeks ago

“Great stylish clothes, the brightion store is always well laid out and staff very friendly”

Helpful Report

(POS) - Posted 4 weeks ago

“I had a good experience.”

Helpful Report

(POS) - Posted 4 weeks ago

“French designs always please Service was great”

Helpful Report

(Online) - Posted 4 weeks ago

“Clothes well made. Easy to order on line & to return”

Helpful Report

(Online) - Posted 4 weeks ago

“Love my recent purchase, the staff were all so helpful and friendly, will definitely go back to store”

Helpful Report

(POS) - Posted 4 weeks ago

“Great service. Returned one of the items in my order with no problem. Thank-you.”

Helpful Report

(Online) - Posted 4 weeks ago

“Beautiful item of clothing. Well made and quality fabric.”

Helpful Report

(Online) - Posted 4 weeks ago

“Extremely nice attentive assistant. Very helpful, an excellent shopping experience”

Helpful Report

(POS) - Posted 4 weeks ago

“French Connection are a superb fashion brand. Offering excellent quality products and service. And Importantly, priced realistically.”

Helpful Report

(POS) - Posted 4 weeks ago

“Always a pleasure shopping in French Connection and lots of great designs.”

Helpful Report

(POS) - Posted 4 weeks ago

“Love design materials and quality of clothing”

Helpful Report

(POS) - Posted 4 weeks ago

“Went into the FC store at Macarther Glen to find a jumper of some sort as the weather had turned cold and windy. Plenty of choice and the sweater I found was really nice and in a sale. The two assistants were very helpful so a win win for me.”

Helpful Report

(POS) - Posted 4 weeks ago

“The lady at the till was very helpful as I was buying a gift for my girlfriend and I was unsure about dress shopping 🤣”

Helpful Report

(POS) - Posted 4 weeks ago

“Very enjoyable experience, the staff were very helpful.”

Helpful Report

(POS) - Posted 4 weeks ago

“The staff were helpful finding me the dress I wanted .. and the quality of the goods are excellent”

Helpful Report

(POS) - Posted 4 weeks ago

French Connection is rated 4.8 based on 2,122 reviews