French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,124 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Excellent quality of clothes. There is also a nice variety of options to choose from.”

Helpful Report

(POS) - Posted 1 month ago

“Rosie H served me. She was very polite and helpful. Her customer service was excellent. I will be shopping there again.”

Helpful Report

(POS) - Posted 1 month ago

“They were very good.”

Helpful Report

(POS) - Posted 1 month ago

“Beautiful quality and reasonable prices”

Helpful Report

(POS) - Posted 1 month ago

“Super helpful staff nothing was to much effort”

Helpful Report

(POS) - Posted 1 month ago

“Nice environment x ladies were very welcoming upon arrival x did not hamper you whilst browsing but very helpful when looking for sizes in garments x my friend had a return and both ladies were very helpful. Very friendly x”

Helpful Report

(POS) - Posted 1 month ago

“Great service from the lovely blonde girl nothing a bother brought me other sizes in the dresses I tried on even suggested another dress that I would suit I ended up purchasing 2 dresses. Lovely chat at the till also when purchasing.”

Helpful Report

(POS) - Posted 1 month ago

“I like shirt. It fits very well. Very good quality.”

Helpful Report

(POS) - Posted 1 month ago

“Lovely staff great. Service”

Helpful Report

(POS) - Posted 1 month ago

“First time visit to this shop and was extremely happy to see lots of collection of my choice and sale too. Thoroughly enjoyed shopping and staff were very friendly and helping me to get the choice of mine. Definitely would like to visit nearest branch in future”

Helpful Report

(POS) - Posted 1 month ago

“The staff helpful and friendly . Nice people was a very pleasant experience”

Helpful Report

(POS) - Posted 1 month ago

“Really pleased with the fit and quality of the t-shirts I purchased in store. Staff were really helpful and friendly too!”

Helpful Report

(POS) - Posted 1 month ago

“The variety of clothes is super and very trendy.”

Helpful Report

(POS) - Posted 1 month ago

“Store well presented even during sale where everything still looks as special. as when it is new in . Love thd design and quality of everything I have from FC. Good access to fitting rooms pleasant staff.”

Helpful Report

(POS) - Posted 1 month ago

“Got an amazing deal on shorts and Tshirt. The lady serving had brilliant customer service skills and was really helpful. Both t and shorts fit really well.”

Helpful Report

(POS) - Posted 1 month ago

“I love the style it’s very me”

Helpful Report

(POS) - Posted 1 month ago

“Clothes very good quality and online ordering very efficient Free returns too !”

Helpful Report

(POS) - Posted 1 month ago

“Staff excellent, very friendly and helpful. Good quality and range.”

Helpful Report

(POS) - Posted 1 month ago

“Lovely staff pleasant and courteous. Good quality clothing and sake prices excellent.”

Helpful Report

(POS) - Posted 1 month ago

“Great service lovely shirts”

Helpful Report

(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,124 reviews