French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service with helpful staff and professional communication. Also efficient service when J had to return an item they explymy options clearly”

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(POS) - Posted 2 months ago

“The product fitted very well and the price was a super deal.”

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(POS) - Posted 2 months ago

“Very helpful and a large variety of clothes that helped satisfy my needs.”

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(POS) - Posted 2 months ago

“Pleasant shopping experience. Good range of clothing.”

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(POS) - Posted 2 months ago

“Bought lovely Autumnal Jacket and bags Staff were amazing too”

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(POS) - Posted 2 months ago

“Staff were friendly and the store was lovely to shop around”

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(POS) - Posted 2 months ago

“Very helpful staff, I think I was a pain but the lady was lovely, and let me leave my goods so I could just check sizes, very happy with my purchases 😃😃”

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(POS) - Posted 2 months ago

“Pleasant shopping experience in the Brighton store. Helpful, attentive staff”

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(POS) - Posted 2 months ago

“Very good service. The team helped me resolve a credit note query and I found some great items instore.”

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(POS) - Posted 2 months ago

“Fantastic service polite helpful friendly staff”

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(POS) - Posted 2 months ago

“First visit to the store at Junction 32 Castleford outlet and I was very impressed. Nice selection of clothes at very reasonable prices”

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(POS) - Posted 2 months ago

“Great quality and good prices. Staff at Cannock outlet were polite and professional.”

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(POS) - Posted 2 months ago

“Staff were very friendly and helpful, delighted with the quality of clothes too”

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(POS) - Posted 2 months ago

“Really nice shop at great prices great products”

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(POS) - Posted 2 months ago

“So pleased to have French connection in Bridgend. The staff are so helpful and polite. As an older petite lady it’s not always easy to access clothes that are stylish and timeless. Thank you so much, please don’t leave our outlet 🙏”

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(POS) - Posted 2 months ago

“Incredible material, affordable and so chic!”

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(POS) - Posted 2 months ago

“Love FC, loads of up to the fashion items at great prices. The quality is outstanding too. A win win for me.”

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(Online) - Posted 2 months ago

“Very easy and quick to return my items and for refund”

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(Online) - Posted 2 months ago

“Beautiful clothing, well made, and friendly staff”

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(POS) - Posted 2 months ago

“Excellent customer service. Friendly chatty staff and always great clothes!”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,100 reviews