French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and friendly staff 😊”

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(POS) - Posted 1 month ago

“Great price, great quality. Staff very friendly.”

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(POS) - Posted 1 month ago

“I absolutely love my top. And have had so many compliments. As the quality is so good also ordered the matching shorts. What a pretty outfit”

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(Online) - Posted 1 month ago

“Staff are always very helpful, friendly and give good advice”

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(POS) - Posted 1 month ago

“I loved the product and havd told my friends to visit the site”

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(Online) - Posted 1 month ago

“Great quality clothing and excellent customer service when I visited at the Wembley store.”

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(POS) - Posted 1 month ago

“Efficient and very effective service I purchased an item on line and the whole process end to end was seamless”

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(Online) - Posted 1 month ago

“Assistant was very helpful”

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(POS) - Posted 1 month ago

“Easy to shop on line, with lots of choice and details on sizes. The order was quick to arrive and well packed. The quality of the clothes exceeded my expectations and I kept most items. Only had to return two . Returns process was easy.”

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(Online) - Posted 1 month ago

“Great customer service when I asked a question prior to delivery Fast delivery too”

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(Online) - Posted 1 month ago

“Used the ‘try before you buy’ and thought I was an excellent way to shop especially as I live in a rural area and would have to travel to a city to access French Connection.”

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(Online) - Posted 1 month ago

“Speedy acknowledgment, shipped promptly, fast delivery”

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(Online) - Posted 1 month ago

“Extremely good quality clothing with lovely fabrics and they wash extremely well. Staff at the stores are always happy to help”

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(POS) - Posted 1 month ago

“A beautiful shop which seeks the most gorgeous clothes. I love how simple yet perfect FC designs are.”

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(Online) - Posted 1 month ago

“Excellent quality at an affordable price”

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(Online) - Posted 1 month ago

“Lovely dress and Prompt delivery.”

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(Online) - Posted 1 month ago

“Visited the Gretna Outlet Store and pick up a couple of great bargains. Lovely quality items.”

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(POS) - Posted 1 month ago

“Good quality items at a very reasonable price”

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(POS) - Posted 1 month ago

“Staff in the princes quare are absolutely lovely and so helpful”

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(Online) - Posted 1 month ago

“Love french connection and fast delivery too thank you”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews