French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothes I've bought in French Connection have always had a "high end" look about them, more stylish and youthful than other high street names. Good quality at affordable prices. Sizes are a bit on the small side.”

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(Online) - Posted 1 month ago

“I purchased the Bonnie satin midi shirt dress and it was perfect for a day at the races. I like French Connection clothes because they are always a little different to the run of the mill.”

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(Online) - Posted 1 month ago

“Always good quality and no problems if needing to return things”

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(Online) - Posted 1 month ago

“The clothing is of high quality and design at a good price. Ordering and delivery spot on. My only “would like” is that the clothing caters for people shorter than 5ft 10 ft as I always have to pay an alteration cost in addition to the purchase price”

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(Online) - Posted 1 month ago

“The staff in French connection in Gretna Green, were very helpful and friendly. I was was looking at a particular dress when I was made aware there were other colours available, which I couldn't see, which I thought was very helpful, the staff member was also very complementary about the dress when I put it on.”

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(POS) - Posted 1 month ago

“From ordering my item to delivery the service is good .”

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(Online) - Posted 1 month ago

“Love French Conection for their stylish, comfortable well tailored clothing. I do buy a lot in their sales as its such a bargain that cannot be missed.”

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(POS) - Posted 1 month ago

“Excellent service really good quality t shirt”

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(POS) - Posted 1 month ago

“The Glasgow store was nicely set out and the member of staff I spoke with was pleasant and helpful. The dress I bought in the sale was both lovely good value - I am looking forward to wearing it to a birthday meal in Wimbledon Village.”

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(POS) - Posted 1 month ago

“Great service. Ladies in the store came over to check if I needed any sizes. Very friendly at the till!”

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(POS) - Posted 1 month ago

“The quality of the fabrics is exceptional, great timeless pieces for my wardrobe.”

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(Online) - Posted 1 month ago

“Lovely selection of clothes at good prices. Really pleased with my navy dress. Staff very friendly”

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(POS) - Posted 1 month ago

“This is the first time I have shopped at French connection and I was blown away with the pricing and the quality. It is a real testament to the brand that the quality of the products is well above the price point, it was an enjoyable experience in store and I look forward to shopping there again.”

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(POS) - Posted 1 month ago

“Lovely products, well made and good fit. Staff helpful and stores attractive”

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(POS) - Posted 1 month ago

“Very nice shop”

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(POS) - Posted 1 month ago

“Quality clothing excellent customer service and exceptionally clean store.”

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(POS) - Posted 1 month ago

“Excellent quality and staff customer care.”

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(POS) - Posted 1 month ago

“Excellent customer service at Gretna”

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(POS) - Posted 1 month ago

“Very friendly staff, good variety of products at outlet store at great prices.”

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(POS) - Posted 1 month ago

“I always have a really good experience.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews