French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,404 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the products I've received so far, good quality and made to last. Exceptional customer service when I've had an issue with an order! Will continue to buy from here.”

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(Online) - Posted 1 month ago

“Every piece I've purchased from French Connection, is made using wonderful fabrics and each is beautifully constructed. Style made to last!”

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(Online) - Posted 1 month ago

“Could not fault the service with French Conection. Kept one dress. Unfortunately had to return the second one. Very Easy to do and had the refund very quickly.”

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(Online) - Posted 1 month ago

“Ordered a dress and was very happy with it”

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(Online) - Posted 1 month ago

“I love the suit and would buy in another colour way. Note though I paid £14 for delivery to Qatar and then another £12 to accept the goods in Qatar. This is not made clear and would definitely deter me from purchasing again. Using this carrier is way too expensive.”

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(Online) - Posted 1 month ago

“High quality products, frequent sales and offers”

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(Online) - Posted 1 month ago

“Great products & always lovely staff”

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(POS) - Posted 1 month ago

“Brought a gorgeous soft grey stylish jumper that fits so well.”

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(POS) - Posted 1 month ago

“Lovely store, Cam was amazing made great suggestions and made me so comfortable.”

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(POS) - Posted 1 month ago

“Loved the colection never shoped there before but definitley will again got my eye on a coupke of items.”

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(POS) - Posted 1 month ago

“Extremely friendly,helpful staff good quality, stylish clothing at affordable prices”

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(POS) - Posted 1 month ago

“The staff were friendly and helpful. I liked the style of the shop.”

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(POS) - Posted 1 month ago

“Lovely Shop in Gun wharf. Very helpful staff. The clothes are beautiful”

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(POS) - Posted 1 month ago

“Amazing choice! Excellent service”

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(POS) - Posted 1 month ago

“Great service, good suggestions”

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(POS) - Posted 1 month ago

“Very happy”

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(POS) - Posted 1 month ago

“Great stylish clothing and fantastic service in Bath”

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(POS) - Posted 1 month ago

“Lovely service and wonderful workers.”

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(POS) - Posted 1 month ago

“staff very helpfull - professional and friendly”

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(POS) - Posted 1 month ago

“Lovely affordable clothes, and very helpful staff.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 1,404 reviews