French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,129 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love going to French Connection. The staff at Eastmidlands are so welcoming and professional. They are so knowledgable and know exactly what clothes suit me.”

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(POS) - Posted 1 month ago

“Always helpful and will missen t o you”

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(POS) - Posted 1 month ago

“Love shopping here the staff are so friendly and professional they even take note of the items I’m trying on and even offer an alternative that I may like”

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(POS) - Posted 1 month ago

“Lovely shopping experience. Tidy store, lovely fashion styles and very pleasant sales assistant on till. I would rate this experience highly. Thank you and I will return shortly to shop.”

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(POS) - Posted 1 month ago

“Helpful team!”

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(POS) - Posted 1 month ago

“Great prices and top quality clothing”

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(POS) - Posted 1 month ago

“Excellent service at French Connection Glasgow. The staff were so kind and patient, bringing different sizes until I found the perfect fit. The glass of prosecco was a lovely touch, thank you for making my shopping experience so enjoyable!”

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(POS) - Posted 1 month ago

“Loved my t-shirt 'Pardon my French' nice long length great quality and fun.”

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(Online) - Posted 1 month ago

“Extremely helpful and friendly staff Nothing was too much trouble”

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(POS) - Posted 1 month ago

“Order arrived very quickly, easy to order”

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(Online) - Posted 1 month ago

“Ik ben heel blij met de geleverde artikelen. De kwaliteit en de maat waren 4x goed. Bijna nog blijer werd ik van de geleverde service. Mijn pakket heeft 2 werken in 2 depots gelegen in Nederland. Toen ik erachter kwam en de verzender om uitleg vroeg, kreeg ik 2 dagen een bericht terug dat de artikelen waren terug gezonden, naar FC. FC heeft ervoor gezorgd dat mijn bestelling direct weer mijn kant op kwam. Ik kreeg een nieuwe track &trace en hetzelfde probleem dreigde zich te herhalen bleek na contact met de verzender (dpd). Ik heb vanmorgen een bericht aan FC gestuurd en vanmiddag is mijn bestelling eindelijk geleverd! Bedankt voor jullie hulp en steeds snelle communicatie FC!”

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(Online) - Posted 1 month ago

“Great service. Warm , personable and professional”

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(POS) - Posted 1 month ago

“Aleways great purchases and great service”

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(POS) - Posted 1 month ago

“Impressed with the quality and styles”

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(Online) - Posted 1 month ago

“Great service, the person who attended to me was lovely and helpful.”

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(POS) - Posted 1 month ago

“Always receive quality clothing when I place an order French Connection”

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(Online) - Posted 1 month ago

“I absolutely loved the variety of clothing in store and was very impressed by the great sale prices.”

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(POS) - Posted 1 month ago

“My first order had 15% off, but unfortunately outfit didn’t fit and was faulty. Customer service honoured the 15% when I ordered again. Thank you”

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(Online) - Posted 1 month ago

“Great service and easy returns.”

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(Online) - Posted 1 month ago

“Purchased a shirt of very good quality which fitted superbly. The service offered was from prompt courteous and helpful staff. Excellent experience.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,129 reviews