French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great quality clothes”

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(Online) - Posted 1 month ago

“Clothes are fantastic quality, Definately better than any other clothes shops.”

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(POS) - Posted 1 month ago

“I love French connection both men and women’s clothes , the ladies in Mcauther glen french connection are absolutely lovely a credit to the company , and yes was pleased when I ordered on line no problems Thankyou”

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(Online) - Posted 1 month ago

“I was undecided about trying on a green and black dress but saw a sales girl wearing the same one! She was very helpful with sizes and I ended up buying the dress and more. All lovely. And cheap!”

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(POS) - Posted 1 month ago

“Lovely shirts , great quality.”

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(Online) - Posted 1 month ago

“I feel confident when I purchase from French Connection from the ease of ordering and delivery and the guarantee of high quality stylish clothing”

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(Online) - Posted 1 month ago

“Lovely item which arrived promptly.”

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(Online) - Posted 1 month ago

“Staff are always friendly and helpful. Also the shop is always clean and clothed displayed well.”

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(POS) - Posted 1 month ago

“Easy to order, good quality products, very nice dresses. Very satisfied.”

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(Online) - Posted 1 month ago

“I ordered a top in the sales and received a notification the next day to say it had been shipped, very pleased with the service.”

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(Online) - Posted 1 month ago

“The company has a great variety of quality products. Their customer service is next to none and their deliveries are quick.”

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(Online) - Posted 1 month ago

“Ordered online as item unavailable in store in my size. Very quick delivery and item arrived well packaged and in pristine condition. Can not fault the company.”

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(Online) - Posted 1 month ago

“Very good Customer service. Every order in last year has been delivered on time every time. Range of clothing and quality very good.”

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(Online) - Posted 1 month ago

“Dress I liked not my size but sales girl looked and found my size in stock, new store in mcarthur Glen and staff very helpful and pleasant . Good prices on items”

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(POS) - Posted 1 month ago

“Ordering and returns excellent. Unfortunately the dress material was cheap and creasy so returned”

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(Online) - Posted 1 month ago

“Fabulous good quality clothes which last forever, the staff are always so helpful and kind, it’s my favourite store”

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(POS) - Posted 1 month ago

“Always lovely well made clothes The shop in Chester has lovely staff always helpful and very friendly”

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(POS) - Posted 1 month ago

“My hot pink trouser from French Connection is to die for! I got so many compliments and the colour / fit was perfect.”

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(Online) - Posted 1 month ago

“The clothes are good quality and suitable for any age”

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(Online) - Posted 1 month ago

“I ordered a lovely blouse which was great quality and design, it sadly didn't suit me due to my body shape but it was very easy to return for refund. At the same time I ordered another top from a different company which arrived in wrong colour. I mistakenly thought it was also French Connection and queried the mistake. Even though not from them they were very helpful and pleasant in sorting my error. I was very grateful and impressed how they handled everything for me. I would highly recommend them.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews