French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always receive cheery welcome and good service”

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(POS) - Posted 2 months ago

“Excellent variety off clothes, nice polo t shirt purchased”

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(POS) - Posted 2 months ago

“The staff were great”

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(POS) - Posted 2 months ago

“Great range, friendly staff, sale items very good value. Quality and good fit.”

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(POS) - Posted 2 months ago

“I went into the store and the store manager was super helpful I. Helping me decide on the pieces I took.i was In The mall all day shopping but could not find any summer dresses. But as soon. As I walked in I found some beautiful pieces”

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(POS) - Posted 2 months ago

“Have worn French Connection since my 20s and have now turned 60! Dress and skirt length is now a consideration but the styles never date and stand out from other brands decades after decade! I have since passed down my favourite 90s pieces to my daughter - timeless classics! X”

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(Online) - Posted 2 months ago

“I am really happy with my velvet trousers.”

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(Online) - Posted 2 months ago

“Great quality clothes ans delivery usually within a week or so. I love being made aware of the price reductions, always keen on a bargain!”

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(Online) - Posted 2 months ago

“Excellent service, very helpful, it's the first time I've been to your shop but it won't be the last, very pleased with my purchase, it looks & feels amazing.”

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(POS) - Posted 2 months ago

“love it, like the designs”

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(POS) - Posted 2 months ago

“Love FC clothing -”

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(POS) - Posted 2 months ago

“Always check your excellant sale section out and tend to use on line service to order but return in shop. This works well for me and any returns money generally processed in a timely manner.”

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(Online) - Posted 2 months ago

“Great service from when we walked in. Quality clothing”

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(POS) - Posted 2 months ago

“Easy to navigate website and very good quality products. Item delivered quickly.”

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(Online) - Posted 2 months ago

“Very easy to use and efficient.”

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(Online) - Posted 2 months ago

“I bought the top and was very satisfied that I went to John Lewis and bought the skirt to match.”

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(Online) - Posted 2 months ago

“Great to see French Connection open at Junction 32! Staff were lovely and prices incredible! Looking forward to going back.”

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(POS) - Posted 2 months ago

“I love French Connection, quality clothes that always look good. I bought a blouse and my son said I looked “trendy” I’ll take that at 66 yrs old”

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(POS) - Posted 2 months ago

“Excellent service, parcel arrived on time. The dress was true to size and fitted the description advertised.”

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(Online) - Posted 2 months ago

“I have been a satisfied customer gor a number of years. I feel that the style and quality of their items is always exceptional and quite classical rather than high end fashion gor the sake of it. The clothes have lasted well. Also you can speak to a human by phoning customer care! It really helps. Ive had very positive outcomes from a genuinely professional and helpful team supporting the online shopping.”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,100 reviews