French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,130 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great ordering process & prompt despatch”

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(Online) - Posted 1 month ago

“The prints are so unique but obviously French Connection design. There’s no other clothing like it!”

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(POS) - Posted 1 month ago

“Lovely clothes. Nice quality and beautiful materials. A go-to favourite.”

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(POS) - Posted 1 month ago

“I love these clothes they are stylish and good quality . I like shopping at the outlet as I love a bargain .”

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(POS) - Posted 1 month ago

“Best quality .”

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(POS) - Posted 1 month ago

“It was very good”

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(POS) - Posted 1 month ago

“Great clothes and fashion”

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(POS) - Posted 1 month ago

“As a woman in my 40s I often find clothes shopping disappointing. I wouldn’t normally have even looked in French connection but I’m so glad I did! The selection of clothes was great, there were plenty of items in my size and they fit properly too. The staff were all lovely as well which made it an even more pleasant experience. I’ll definitely make it my first port of call next time I’m shopping!”

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(POS) - Posted 1 month ago

“Great range of beautiful styles”

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(POS) - Posted 1 month ago

“Always very helpful and friendly staff. Great selection of men’s clothes too and always had something a little different that I like.”

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(POS) - Posted 1 month ago

“So pleased to be able to wear clothes form your brand that no longer say FCUK.”

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(POS) - Posted 1 month ago

“I visited the Brighton branch and the staff there were very helpful and friendly. I brought a few t-shirts and they were beautifully wrapped and popped into a bag. I love the cloths at FC, and just wish there were more branches to visit”

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(POS) - Posted 1 month ago

“I have been impressed by the great customer service I have received in both outlet stores in Swindon and the Cotswold outlet. I’ve been acknowledged upon arrival, approached and offered assistance, complimented on my own clothing and chatted with at the point of sale. Well done. Keep up the great work.”

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(POS) - Posted 1 month ago

“Good quality products at reasonable prices.”

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(POS) - Posted 1 month ago

“Visited Braintree Freeport's French Connection last Friday 19th June. Bought a jacket & dress. Staff were very helpful and friendly. Nicely laid out shop with plenty of choices in design and sizes. Enjoyed shopping there.”

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(POS) - Posted 1 month ago

“The staff in the Bath store are amazing.... friendly and extremely helpful. Every visit is a terrific experience.”

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(POS) - Posted 1 month ago

“Lovely staff, lovely clean and tidy store. Love tge quality and styling if the clothes too.”

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(POS) - Posted 1 month ago

“Lovely quality items with reasonable prices in the outlet store.”

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(POS) - Posted 1 month ago

“Store is lovely and tidy with a cool, refreshing atmosphere. Staff on the till are always so friendly, can hold a conversation with customers that feels personal and are always eager to help.”

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(POS) - Posted 1 month ago

“Saw a skirt and top outfit online. Used the sizing guide to choose size. Order arrived quickly and fitted perfectly. Good quality and well made.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,130 reviews