French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prefect love the style”

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(Online) - Posted 1 month ago

“Really impressed with the quality of FC fabric and clothing, definitely be looking at other clothing”

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(POS) - Posted 1 month ago

“Easy to order and items arrived on time. Both dresses were higher quality than anticipated and returns process (due to sizing) was seamless.”

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(Online) - Posted 1 month ago

“The cardigan i ordered was absolutely beautiful, and so worth the money delivery was very quick”

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(Online) - Posted 1 month ago

“Absolutely loved shopping at French Connection. There were so many gorgeous pieces to choose from, with their signature effortless, modern style and great-quality fabrics. I loved the mix of timeless wardrobe staples and trend-led pieces. The store was beautifully presented, the staff were friendly and welcoming, and I came away with more than I planned because there was so much to choose from. I’ll definitely be back!”

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(POS) - Posted 1 month ago

“Staff always very friendly and helpful.wide choice of clothing.”

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(POS) - Posted 1 month ago

“I like the quality and the price , o feel they charge very reasonable”

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(POS) - Posted 1 month ago

“Nice store. Very pleased with our purchase . Very good selection. Staff were very friendly and helpful.”

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(POS) - Posted 1 month ago

“To be honest I haven't been to a French Connection since the 90s but I visited the Chester store and was really impressed with the clothes and quality.”

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(POS) - Posted 1 month ago

“Very helpful ladies, helped me understand the sizes. Service was very efficient.”

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(POS) - Posted 1 month ago

“I have always loved FC pieces. Always in style but in a classic way. And nice that a lot of full cotton items are stocked. Much nicer to wear than sweaty synthetic fabric. The store we shopped in last week, the staff were helpful and friendly.”

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(POS) - Posted 1 month ago

“I bought three shirts from the Braintree store. The lady assistant was very helpful. My size was not on display so she went hunting in the store room to get one and was helpful when I was changing getting other sizes for me to try. The cash desk assistant folded them nicely and bagged them up unlike most stores these days who just throw things in a bag. Really pleased with the fit and I have an increasing number of fc items in my wardrobe”

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(POS) - Posted 1 month ago

“The Bristol store went above and beyond with their helpful and super friendly staff….thank you 🤗”

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(POS) - Posted 1 month ago

“Staff are polite, nice collection with reasonable prices”

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(POS) - Posted 1 month ago

“We visited the shop in Chester, and were so impressed with the amazing service. The staff were very helpful and very friendly. The sales were phenomenol. Thank you”

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(POS) - Posted 1 month ago

“Great items at a great price and wonderful service”

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(POS) - Posted 1 month ago

“Very polite and helpful workers”

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(POS) - Posted 1 month ago

“Love everything about french connection.”

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(POS) - Posted 1 month ago

“French connection clothes are always stunning on and fit well. Their in line ordering is simple to follow and always delivered in perfect condition and their returns are so easy if something dosent suit .”

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(Online) - Posted 1 month ago

“Beautiful quality of garment and style. Fun to wear and comfortable too.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews