French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,131 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and good efficient delivery”

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(Online) - Posted 1 month ago

“Outstanding service and delivery.”

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(Online) - Posted 1 month ago

“Very friendly staff who explained returns policy clearly etc. I had my 3 year old grand daughter with me and they made her feel very welcome”

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(POS) - Posted 1 month ago

“Lovely shirt from French connection Fits really well , can be worn with jeans or trousers”

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(Online) - Posted 1 month ago

“My order was delivered very quickly and the dress I bought was beautiful and true to its description.”

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(Online) - Posted 1 month ago

“Male staff member was very helpful and suggested coordinating jacket to wear over jumpsuit”

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(POS) - Posted 1 month ago

“Every time I have been its been a good experience.”

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(POS) - Posted 1 month ago

“The store in Princes square in Glasgow had a good range of stock including stuff us oldies could wear. The quality is always good in the shop and the prices are competitive. Pleasant staff with good customer engagement skills.”

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(POS) - Posted 1 month ago

“Love the clothes”

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(POS) - Posted 1 month ago

“Fab shop. Plenty of variety and good quality”

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(POS) - Posted 1 month ago

“Shop is nice and bright .Salespeople are very helpful ,”

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(POS) - Posted 1 month ago

“Staff in Shrewsbury store were so helpful and giving me styling tips. I love my new dress and tops. I got them in the sale so even better!”

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(POS) - Posted 1 month ago

“Store clean and clothes well displayed. Staff helpful”

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(POS) - Posted 1 month ago

“Bought a beautiful top the material is so soft and the garment is finished to such a high standard The washing instructions were spot on love it”

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(POS) - Posted 1 month ago

“Lovely range of clothing”

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(POS) - Posted 1 month ago

“Really high quality clothing at reasonable price. Store staff always really helpful too.”

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(POS) - Posted 1 month ago

“French Connection seems to be a rare company offering quality garments at a good price . The value offering is great .”

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(POS) - Posted 1 month ago

“French Connection outlet in Banbridge Boulevard is a well stocked shop with friendly and helpful staff”

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(POS) - Posted 1 month ago

“Absolutely amazing staff, so friendly and went out of their way to make me and my boys happy. Helping with the items we had picked and placing them in the changing area. Lovely store, arranged well. Easy to move around. We are so pleased with our purchases and will definitely return.”

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(POS) - Posted 1 month ago

“Was very pleasantly surprised with the lovely colours and clothes I found in French Connection this time. I have been for years as I felt they were often built for a certain type of woman (tall and thin) and the colours were abit dull but this visit changed my mind, bright, cheerful, colourful perfect for my spring palette and simply designed pieces that fitted perfectly. (And in a size smaller than my usual) so I felt slim for a moment 😁”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,131 reviews