French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,132 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful clothes and the shops are well presented”

Helpful Report

(POS) - Posted 1 month ago

“Ordered goods delivered promptly quality as expected 👍”

Helpful Report

(Online) - Posted 1 month ago

“The staff at French Connection in Meadowhall are very friendly and very helpful if you are unsure about an item . Always there to help you .”

Helpful Report

(POS) - Posted 1 month ago

“Wonderful staff, helpful and a pleasant shop feel. First time visiting”

Helpful Report

(POS) - Posted 1 month ago

“Great service at the Shrewsbury shop!”

Helpful Report

(POS) - Posted 1 month ago

“Love my 2 dresses that I got from the o2...put one on straight away”

Helpful Report

(POS) - Posted 1 month ago

“I love shopping in your stores clothes are so nice . Staff are always very friendly and helpful . I find the lay out in store makes it easy to see everything unlike a lot of shops . Will continue to buy French connection as price & quality are first class . From a very happy shopper .”

Helpful Report

(POS) - Posted 1 month ago

“I love FC and the range of styles and sizes available. I also appreciate the prompt delivery and ongoing communication. However, I found accessing the website difficult as I couldn’t enter my order number to enable me to generate a return label. I did get one by contacting customer service.please consider enclosing a return label.”

Helpful Report

(Online) - Posted 1 month ago

“Lovely friendly staff… but not ‘in your face’ which is very welcome. Always quality clothes … which means a purchase is always made!!”

Helpful Report

(POS) - Posted 1 month ago

“Love French connection Livingstone staff are so helpful and friendly.”

Helpful Report

(POS) - Posted 1 month ago

“I love the way the clothing is displayed, it all makes sense, the clothing is made with quality fabric and stitched well, the sales personnel are extremely knowledgeable and helpful.”

Helpful Report

(POS) - Posted 1 month ago

“Without doubt this is my favourite shop. The clothes fit me well and the staff are always pleasant. It helps to be able to buy menswear and home items too. I love the style of clothing, they have a distinct quality that sets them apart from competitors.”

Helpful Report

(POS) - Posted 1 month ago

“Staff polite & very helpful. Store nicely set out without obstruction. Didn’t feel pressured by staff”

Helpful Report

(POS) - Posted 1 month ago

“Friendly staff; the lady at the till happily chatted to my 2yo whilst handling my purchase”

Helpful Report

(POS) - Posted 1 month ago

“The shop was beautiful as it always is. Clothes are stunning. Quality of the clothes is what brings us back to FC.”

Helpful Report

(POS) - Posted 1 month ago

“A very smart shop selling good quality clothing. I bought a lovely shirt at sale price which is always a plus. The staff were polite friendly and helpful going as far as to check stock upstairs when I pointed out a fault on the garment .”

Helpful Report

(POS) - Posted 1 month ago

“Welcoming store, clean and inviting. Plenty of choice in a variety of sizes. Changing rooms were clean. Staff member Will who served me on the till was very friendly and helpful, had a welcoming smile and made conversation easy despite being quite young, polite well mannered and should be praised for this.”

Helpful Report

(POS) - Posted 1 month ago

“Omg dress fitted perfectly. I struggle with sleeves this was made for me”

Helpful Report

(POS) - Posted 1 month ago

“Really good quality clothes, excellent”

Helpful Report

(POS) - Posted 1 month ago

“Excellent service from the assistant got me my size from the stock room!”

Helpful Report

(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,132 reviews