French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great quality products.”

Helpful Report

(Online) - Posted 1 month ago

“My sister and I had a great hour and more in the French Connection outlet shop in Ashchurch. The staff were so helpful, the shop well laid out, roomy and bright changing rooms and we left laden with overflowing carrier bags! Been nothing but happy with our purchases ever since - we will be heading back come autumn!”

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(Online) - Posted 1 month ago

“Lovely shop, plenty of choice”

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(POS) - Posted 1 month ago

“Great selection of clothes in the Bath branch of FC... including sale items! Friendly and helpful staff. I will definitely be back!”

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(POS) - Posted 1 month ago

“Lovely store, excellent value for money, would recommend!”

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(POS) - Posted 1 month ago

“All the staff were very pleasant, super helpful and wearing lovely FC products.”

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(POS) - Posted 1 month ago

“Speedy delivery and accurate description on the website”

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(Online) - Posted 1 month ago

“Excellent service and great choices”

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(POS) - Posted 1 month ago

“Very fast delivery and a quick refund when the item wasn’t suitable. Cant fault FC . Love their clothes and service”

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(Online) - Posted 1 month ago

“If you look you can find some unusual little gems in their outlet store. The staff are really friendly and chatty, which I love. They are always on hand to offer fashion advice.”

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(POS) - Posted 1 month ago

“Extremely helpful staff and amazing sale!”

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(POS) - Posted 1 month ago

“Great fashion items, lovely staff in the shops”

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(POS) - Posted 1 month ago

“High quality of materials”

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(POS) - Posted 1 month ago

“Everything I have purchased from french connection has fitted me perfectly.. Unlike other brands which I struggle to purchase from because of this issue.. thank you 🙏”

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(POS) - Posted 2 months ago

“Love love love your clothes. They are so classy and fit so well. The staff in the store are always so helpful. I travel over an hour just to go the your store. Thank you x”

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(POS) - Posted 2 months ago

“Excellent service, very fast and efficient at the tills. Great quality clothes and fit”

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(POS) - Posted 2 months ago

“Excellent customer service and great quality clothing. The staff were welcoming and helpful, and the shopping experience was enjoyable. As usual !”

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(POS) - Posted 2 months ago

“I really like French Connection. The clothes are stylish, good quality, and a great price during the sales. I've found that my size usually fits well, and overall it's a brand I'm happy to buy from again.”

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(POS) - Posted 2 months ago

“The sales girl was very helpful and efficient. The shop was clean and tidy and all clothes were displayed well.”

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(POS) - Posted 2 months ago

“Ibought a lovely dress fits perfectly lovely design polite service”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews