French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,102 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,102 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife was very happy with her purchase and we would both like to say how impressed we were with the customer service received. Our assistant was extremely helpful and friendly.”

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(POS) - Posted 2 months ago

“An old favourite of mine re discovered. Quality and design still excellent my favourite FC dress is ten years old and I still get compliments. Will definitely buy more”

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(POS) - Posted 2 months ago

“I visited French Connection in Chester and the assistants we're so friendley and helpful would definately visist again. The quality of the clothing I brought was very good.”

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(POS) - Posted 2 months ago

“Paid a visit to the store at Ashford outlet on my birthday - 12th august. Shop assistant was really helpful, kind and friendly. She even met me borrow her special glasses to watch the eclipse. Nice visit.”

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(POS) - Posted 2 months ago

“I absolutely love the dresses, and I really appreciate the notifications when an item is back in stock. My recent purchases have all been the same design in different colours and patterns, and I’m thrilled with them. I’m genuinely impressed.”

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(Online) - Posted 2 months ago

“In both stores I visited recently the staff were very helpful. Especially the one in Glouscester Quays.”

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(POS) - Posted 2 months ago

“Lovely staff and great clothes”

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(POS) - Posted 2 months ago

“Approached and offered help with a smile .When I declined she said I am here if you change your mind.. Took two dresses that I had chosen off me so I could shop more easily..I picked three and bought two in the sale They were sold to me quickly and packed up beautifully.A great experience”

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(POS) - Posted 2 months ago

“Stylish, lots of natural fabric options, my go-to for casual wear.”

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(Online) - Posted 2 months ago

“I don’t think I’ve ever been in a French connection before that day , everyone was lovely and helpful , I tried a few things on and they were all super comfortable and looks great .”

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(POS) - Posted 2 months ago

“The dress I purchased is amazing and such excellent quality.”

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(Online) - Posted 2 months ago

“Loved the pieces in my recent purchase. The quality and materials are as great as the style. One didn’t fit my body type quite right, and try before you buy made it so easy to exchange. Straightforward and no fuss.”

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(Online) - Posted 2 months ago

“Store had literally just pulled the shutter up as I walked in, staff where so welcome and friendly. Good space to move around and no pressure from sales team. When I selected a few things to try, the assistant kindly took them to the changing room for me. Then later took the one I wanted to checkout while I browsed some more. Packaged my purchase very carefully and I left feeling valued.”

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(POS) - Posted 2 months ago

“Good quality clothing. Customer services are outstanding and when I do visit the Glasgow store, the staff are always very helpful.”

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(Online) - Posted 2 months ago

“Absolutely love French connection good quality clothes, stylish, fashion forward and reasonably priced”

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(Online) - Posted 2 months ago

“I bought a couple of items from the store and I’ve already had compliments wearing them. I bought a dress where I don’t normally buy that particular style, but since wearing it I cannot stop wearing it same as the top and trousers. Very comfortable and the staff were amazing.”

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(POS) - Posted 2 months ago

“Beautiful clothing, high qualiter materials. The harper try before you buy service was a game changer for me.”

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(Online) - Posted 2 months ago

“Excellent quality shirt, sizing is very good. Very pleased. The store was very well presented and good choice of menswear.”

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(POS) - Posted 2 months ago

“Great clothes,”

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(Online) - Posted 2 months ago

“Always on time and never returned anything.”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,102 reviews