French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful staff. Good quality product line.”

Helpful Report

(POS) - Posted 2 months ago

“Gorgeous choice of clothing for the summer, staff very helpful.”

Helpful Report

(POS) - Posted 2 months ago

“Visted Gretna store, friendly staff, good selection”

Helpful Report

(POS) - Posted 2 months ago

“I always enjoy browsing & can never resist ordering its very fast well packaged delivery & excellent easy returns with refunds in the bank straight away.”

Helpful Report

(Online) - Posted 2 months ago

“I’ve been a regular customer of French Connection for years, but this was the first time I decided to make a purchase online. It turns out this company never disappoints. My order arrived on time, beautifully packaged, and the workmanship and finish of the items are of the highest quality. Everything feels premium, well‑made, and exactly as described. I’m genuinely impressed, not disappointed in the slightest, and will absolutely continue to be a loyal customer.”

Helpful Report

(Online) - Posted 2 months ago

“Always friendly helpful staff”

Helpful Report

(Online) - Posted 2 months ago

“Great cut and comfortable material!”

Helpful Report

(Online) - Posted 2 months ago

“Pretty quick delivery and well wrapped items, without too much wasteful package. I appreciate no charge for delivery. Wish their was more homeware!”

Helpful Report

(Online) - Posted 2 months ago

“Love Love Love My purchases! Affordable, great quailty and alwaysbmake you look good!”

Helpful Report

(POS) - Posted 2 months ago

“Good quality at reasonable prices”

Helpful Report

(POS) - Posted 2 months ago

“Mam koszulkę T-shirt czarna kupiona 18 lat temu, jest w dobrym stanie, prawie nie zmieniła koloru, doskonała firma, dziękuję”

Helpful Report

(Online) - Posted 2 months ago

“Lovely shopping experience”

Helpful Report

(Online) - Posted 2 months ago

“Very well presented and spoken”

Helpful Report

(POS) - Posted 2 months ago

“Beautiful clothes. I’ve most recently bought a fine knitted dress and a recycled materials cardigan. The always have a twist to make them stand out”

Helpful Report

(POS) - Posted 2 months ago

“French Connection -East Midlands Designer Outlet. What a lovely shop 60% womens fashion, 40% mens. Fashionable, quality clothes at a reasonable price . The staff are polite and welcoming.”

Helpful Report

(POS) - Posted 2 months ago

“Delivery is very quick. Refunds are acknowledged quickly. Prices are very affordable and great choice.”

Helpful Report

(Online) - Posted 2 months ago

“Lovely shop. The assistant was extremely pleasant and helpful Appreciated finding extra small clothes which are hard to find The styles are really classic and suited me”

Helpful Report

(POS) - Posted 2 months ago

“Good service and fab sales bought loads will buy again”

Helpful Report

(POS) - Posted 2 months ago

“Staff are excellent, helpful and knowledgeable, couldn’t wish for better”

Helpful Report

(POS) - Posted 2 months ago

“Amazing customer service in the store!”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 1,406 reviews