French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,134 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the assistant got me my size from the stock room!”

Helpful Report

(POS) - Posted 1 month ago

“Excellent service, quality clothes and quick delivery!”

Helpful Report

(Online) - Posted 1 month ago

“I visit French Connection at The Cotswold Outlet Village each time I go there. I have always found something great to buy. My last purchase was a floral summer dress for a wedding in August - perfect for the occasion and I am delighted with it.”

Helpful Report

(POS) - Posted 1 month ago

“Good quality clothing.”

Helpful Report

(POS) - Posted 1 month ago

“Great selection of fashion, good layout in the shop at Tunbridge wells and helpful staff.”

Helpful Report

(POS) - Posted 1 month ago

“Fantastic service received when I visited the French Connection Store. Very welcoming members of staff”

Helpful Report

(POS) - Posted 1 month ago

“Excellent customer service online . Great quality knitwear and very good price. I like the classic cuts and especially size CD.”

Helpful Report

(Online) - Posted 1 month ago

“Always love the variety and quality of clothes . I have always found to staff, to be helpful, professional and knowledgeable.”

Helpful Report

(POS) - Posted 1 month ago

“My dreamy dress is absolutely gorgeous, can’t wait to wear it at the races in July.”

Helpful Report

(Online) - Posted 1 month ago

“Fabulous staff always helpful”

Helpful Report

(POS) - Posted 1 month ago

“Quick delivery came before the date requested 3 of the items true to size but the 4 th was small in spite of being the San waizw”

Helpful Report

(Online) - Posted 1 month ago

“Lovely top, got a lot of compliments at the party I bought it for.”

Helpful Report

(Online) - Posted 1 month ago

“A trip to Glasgow is never complete without a visit to French Connection. Always a warm friendly welcome. Excellent selection of new collection with a great sale selection. Staff always willing to help with sizes and taking items to till. I cannot recommend this brand enough. From casual, to workwear to stylish night out.....they have it all.”

Helpful Report

(POS) - Posted 1 month ago

“Very reliable company and excellent quality clothes . Customer service is great .”

Helpful Report

(Online) - Posted 1 month ago

“Love this dress so much. Have worn it to work, out and travelling and perfrct for all occassions.”

Helpful Report

(Online) - Posted 1 month ago

“Quality materials and flattering fit.”

Helpful Report

(Online) - Posted 1 month ago

“Lovely clothing, great quality and great customer servixe”

Helpful Report

(Online) - Posted 1 month ago

“Went into your shop in Chester , very friendly staff”

Helpful Report

(POS) - Posted 1 month ago

“I bought a sale item sweat shirt from the Brighton store. The staff were helpful and efficient. I enjoy shopping there.”

Helpful Report

(POS) - Posted 1 month ago

“Really easy and hassle free returns”

Helpful Report

(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 2,134 reviews