French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady at the dressing room (can’t remember her name) was so polite and lovely and extremely helpful. The cashier was equally helpful and lovely, will definitely be back to the store.”

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(POS) - Posted 2 months ago

“Fabulous innovative design which co-ordinates with my wardrobe and is soft and comfortable to wear. Ideally would like more give in sleeve placket but it’s aa new gem in my wardrobe.”

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(Online) - Posted 2 months ago

“Order came through , returned , refunded . Ordered different size kept - lovely dress .”

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(Online) - Posted 2 months ago

“Looking for 2 dresses but their was only one available in store. They kindly ordered 2 online for me delivered to my home next day, they are beautiful. Spot on service and quality of goods.”

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(Online) - Posted 2 months ago

“Very helpful staff, found what i was looking for in the storeroom”

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(POS) - Posted 2 months ago

“Excellent choice of clothing, and very proffesional and friendly staff.”

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(POS) - Posted 2 months ago

“Great service from both the online option and the Bath store in particular.”

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(Online) - Posted 2 months ago

“Love the quality of the clothes, friendly and helpful staff. Good retail therapy experience - what's not to like.😄”

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(POS) - Posted 2 months ago

“Excellent range of products, lovely fabrics and styling, very friendly and helpful staff!”

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(POS) - Posted 2 months ago

“I have bought quite a number of items from French Connection and have always been delighted with each purchase. I have bought online and instore. Easy process online and when visiting a store have always found staff to be friendly and helpful. Never had any problem. Love French Connection clothing and so does my husband.”

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(POS) - Posted 2 months ago

“Great location and brilliant staff always”

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(POS) - Posted 2 months ago

“We visited the French Connection store in the Cotswold Shopping Outlet and thought it was well run with very good staff and a good range of clothes for both women and men.”

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(POS) - Posted 2 months ago

“Bought 3 lovely dresses which fits me well and the quality seems really good. One of them I wear on a wedding in September.”

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(Online) - Posted 2 months ago

“Great staff in Tunbridge Wells store, very accommodating”

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(POS) - Posted 2 months ago

“Purchased 2 dresses , lovely quality , the fit is true to size , have bought French Connection clothes for years , never a bad purchase.”

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(Online) - Posted 2 months ago

“Perfect shopping experience. Very polite and knowledgeable staff. A seamless transaction.”

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(POS) - Posted 2 months ago

“very nice designs and fabrics and a good price point.”

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(Online) - Posted 2 months ago

“Loved the quality and the fit of clothes”

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(POS) - Posted 2 months ago

“Colours, styles, all spot on”

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(Online) - Posted 2 months ago

“Always friendly service and a good selection of beautiful clothes”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews