French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,103 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality dresses. Delivered when expected. Refunded quickly & keep informed”

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(Online) - Posted 2 months ago

“Love French connection clothes. The quality is always good and so easy to order online.”

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(Online) - Posted 2 months ago

“easy free return which is much better than other competitors such as Other Stories, and l like the design, which makes women more feminine but no compromising to comfort.”

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(Online) - Posted 2 months ago

“Lovely staff at the Cannock branch will be visiting again soon.”

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(POS) - Posted 2 months ago

“The staff in the shop in Bath were very helpful in setting up the delivery of my shirt. It was a duplicate shirt as I like the first one so much, but being white I am sure at some point i will drop something on it!”

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(Online) - Posted 2 months ago

“Staff were very helpful as the top is was after wasn't in the shop in my size The staff ordered it for me online”

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(Online) - Posted 2 months ago

“An on trend fashion company. I love their use of clean sharp lines and detail.”

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(Online) - Posted 2 months ago

“The girl that served me was really helpful”

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(POS) - Posted 2 months ago

“Great purchase”

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(Online) - Posted 2 months ago

“Great dress, well made and priced. Lovely material and style”

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(POS) - Posted 2 months ago

“Friendly attentive staff. Well arranged store”

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(POS) - Posted 2 months ago

“Lovely shop and clothes with good discounted prices.”

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(POS) - Posted 2 months ago

“A very good company with excellent clothing Always fits true to size. Summer or winter always find something Very helpful and happy staff”

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(POS) - Posted 2 months ago

“Staff where very helpful and friendly excellent store at Gretna”

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(POS) - Posted 2 months ago

“Great customer service, lovely friendly staff. Products we bought are perfect”

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(POS) - Posted 2 months ago

“I had a really lovely experience at the French Connection LDO branch. The Filipino gentleman who assisted us was incredibly friendly, helpful and attentive. He made us feel very welcome and was happy to help us find what we were looking for without being pushy. Excellent customer service and a great experience overall. Thank you for making our visit so enjoyable! 😊 Highly recommended.”

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(POS) - Posted 2 months ago

“Very helpful,”

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(POS) - Posted 2 months ago

“Store well laid out,staff friendly and helpful, products clearly labelled for priced and size all in all makes shopping easy”

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(POS) - Posted 2 months ago

“Items arrived promptly, both dresses were of good quality and fitted great.”

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(Online) - Posted 2 months ago

“Website easy to navigate & filter by size, I avoid disappointment this way! The blouse I ordered, I love. Quality of fabric & construction is very good. Please can you do the odd size 20 please, then I'd be able to buy skirts & trousers. Thank you”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,103 reviews