French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,135 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality of clothes and reasonable priced”

Helpful Report

(POS) - Posted 2 months ago

“Lovley shopping experience in the Cannock store, assisstant on the till couldn't have been nicer. Very friendly and chatty without being to much. Can't wait to visit again”

Helpful Report

(POS) - Posted 2 months ago

“Good products, timely delivery, good communication, all as I hoped when it arrived safely!”

Helpful Report

(Online) - Posted 2 months ago

“Arrived in timescale”

Helpful Report

(Online) - Posted 2 months ago

“Easy to order. Dress exactly like the online pictures and size perfect!”

Helpful Report

(Online) - Posted 2 months ago

“Excellent service for deliveery and returns”

Helpful Report

(Online) - Posted 2 months ago

“Such lovely staff at the Wembley outlet store and the lady told me about the One app to use”

Helpful Report

(POS) - Posted 2 months ago

“Staff we're friendly helpful, giving time to consider what you we're thinking of buying.”

Helpful Report

(POS) - Posted 2 months ago

“The staff at this store are always helpful, it is a well organised shop, always a delight to visit”

Helpful Report

(POS) - Posted 2 months ago

“The clothes are of a great quality whilst also being true to size meaning they last even after several washes! Whenever I visit a store I always find the staff are very efficient in offering advice and support to make any transactions simple and easy.”

Helpful Report

(POS) - Posted 2 months ago

“Assistant was very helpful, made suggestions and got alternative sizes when asked. Clothes are great quality at FC”

Helpful Report

(POS) - Posted 2 months ago

“Used the Chester store. Very friendly helpful staff. Good summer collection just in. Nicely laid out.”

Helpful Report

(POS) - Posted 2 months ago

“Selling stylish garments that suit young and old from casual to dressy. The prices are competitive as the quality of their clothes is of a very high standard of”

Helpful Report

(Online) - Posted 2 months ago

“Staff were friendly and chatty, Accepted my blue light card so nice discount in the product. Worn the product recently and it is very good quality.”

Helpful Report

(POS) - Posted 2 months ago

“Bath store you are my favourite! Thanks for looking after me and helping me find two whole outfits!”

Helpful Report

(POS) - Posted 2 months ago

“Superb customer service. Always helpful and friendly staff. You feel like you are the most important person to the staff.”

Helpful Report

(POS) - Posted 2 months ago

“Nice quality clothes - modern style but not slave to current trends”

Helpful Report

(POS) - Posted 2 months ago

“Excellent quality clothing with contemporary designs.”

Helpful Report

(Online) - Posted 2 months ago

“Everything is always laid out nice and tidy and the staff in the Meadowhall store ate very nice and helpful. I think it’s a shop for all ages some shops now are for 20-30 year olds I’m 59 and can usually find something more age appropriate.”

Helpful Report

(POS) - Posted 2 months ago

“I recently ordered from French Connection online and had a very positive experience. The website was easy to navigate, and the ordering process was simple and straightforward. My order arrived on time and was well packaged. The quality of the clothing was excellent, and the items looked exactly as they did on the website. I am very pleased with my purchase and would happily shop with French Connection again.”

Helpful Report

(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 2,135 reviews