French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“French Connection clothing is always great quality and the delivery was very quick too.”

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(Online) - Posted 2 months ago

“The ordering system was straightforward. I was delighted with the item I had bought - it looked the same as the picture and the quality was excellent. The only problem was the delivery with Royal Mail who had to 'reroute' the parcel so delivery was delayed - 6 days from ordering to delivery.”

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(Online) - Posted 2 months ago

“Lovely clothing at fair prices, and an excellent selection of items in the sale. So nice to have attentive and knowledgeable sales assistants - very welcome!”

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(POS) - Posted 2 months ago

“First class service as usual. Have shopped for years at the meadow hall branch Always greeted warmly.and always more than helpful Good range of quality garments Well done French connection.10/out of 10.”

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(POS) - Posted 2 months ago

“Very nice layout in store, staff were very helpful and polite, I enjoyed the shopping experience”

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(POS) - Posted 2 months ago

“Nice and helpful”

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(POS) - Posted 2 months ago

“I shop at the French Connection Outlet at the Designer Outlet East Midlands. I recently purchased 3 beautiful dresses. I love the quality of the fabrics, the design and fit of French Connection pieces. They are always true to size and fit perfectly. The staff are very helpful, friendly and welcoming. It is my favourite shop at the outlet.”

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(POS) - Posted 2 months ago

“As with all French Connection clothes, the items I bought are great quality and stylish. They are versatile and the fit of each item is flattering.”

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(Online) - Posted 2 months ago

“Lovely quality clothing. Really pleased.”

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(Online) - Posted 2 months ago

“Excellent styled blouse, good quality material and ideal for holidays and casual wear.”

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(Online) - Posted 2 months ago

“Staff in the shop were so helpful when I had to return an item given to me for my birthday. Even though I couldn't find anything to replace it with, they were still happy to give me a gift card. It was so nice not to feel I was being a nuisance.”

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(POS) - Posted 2 months ago

“Always great service from all the staff in the Glasgow store . Merchandise is always displayed well & easy for customers to browse.”

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(POS) - Posted 2 months ago

“First time shopping at French connection was a great experience staff were so kind and helpful and I am more than happy with my purchase fair price and excellent quality washes well definitely shop here again .”

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(POS) - Posted 2 months ago

“Absolutely love it! The first playsuit I have ever purchased, and the fit on my petite figure is perfect 👌. I can't imagine ever finding a better one elsewhere!”

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(POS) - Posted 2 months ago

“Very pleased with couirier service and the clothes first class”

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(Online) - Posted 2 months ago

“Ordered two tops which didn't look quite right. They took them straight back without hesitation, also the refund was very quick. Will order again as some of the clothes are very stylish!”

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(Online) - Posted 2 months ago

“We had a lovely experience while shopping in French Connection. The staff were both friendly and gave excellent customer service. I bought 2 shirt/ blouses and the quality, style and comfort of both have been very good. An very satisfying shopping experience. Thank you!”

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(POS) - Posted 2 months ago

“I always feel very welcome in the Meadowhall branch they are helpful and very friendly.”

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(POS) - Posted 2 months ago

“Very attentive personnel. High quality goods”

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(POS) - Posted 2 months ago

“family and friendly ladys you cant ask for better”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews