French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff”

Helpful Report

(POS) - Posted 2 months ago

“Very helpful cheerful staff a pleasure to shop in the store 😀”

Helpful Report

(POS) - Posted 2 months ago

“Visited Cannock Outlet. Staff were very friendly & helpful. I went back in three times. I bought 3 jumpers and am thrilled with the staff and ny purchases!”

Helpful Report

(POS) - Posted 2 months ago

“Very good selection of clothes for women all of which are well made.”

Helpful Report

(Online) - Posted 2 months ago

“Really lovely quality clothes, this year almost everything I've bought has been from French Connection. Clothes are super stylish and fit very well. Samantha”

Helpful Report

(Online) - Posted 2 months ago

“Friendly and helpful staff and great quality product.”

Helpful Report

(POS) - Posted 2 months ago

“Beautiful dress, well designed and made. Good quality material.”

Helpful Report

(Online) - Posted 2 months ago

“I had to contact customer service twice. On both occasions I found them very efficient and helpful. Ultimately I ordered an item directly from store as it was out of stock on line . The store staff were so helpful and my item arrived promptly. Thanks for a fantastic experience”

Helpful Report

(Online) - Posted 2 months ago

“Really enjoyable shopping experience, knowledgeable staff and friendly”

Helpful Report

(POS) - Posted 2 months ago

“The staff were very helpful.”

Helpful Report

(POS) - Posted 2 months ago

“Only shop left to get good quality clothes. Well cut. Great fabrics. Lasting classic fashion at good prices!”

Helpful Report

(POS) - Posted 2 months ago

“Excellent quality, fast delivery, true to size”

Helpful Report

(Online) - Posted 2 months ago

“A lovely store with very friendly and helpful staff”

Helpful Report

(POS) - Posted 2 months ago

“Good friendly staff who went out of their way to help me pick the right outfit for me.”

Helpful Report

(POS) - Posted 2 months ago

“Stylish quality clothes with an almost timeless style, making them wearable for longer”

Helpful Report

(POS) - Posted 2 months ago

“Really lovely and well-made occasion clothes that are still modern but not overly trend driven.”

Helpful Report

(Online) - Posted 2 months ago

“French connection is the only shop my husband buys from fantastic customer service at Meadowhall if they haven’t got his size in store they check online and can normally get it our daughter and son know where to buy for there dad thank you x”

Helpful Report

(POS) - Posted 2 months ago

“Prompt service Great product”

Helpful Report

(Online) - Posted 2 months ago

“Beautiful chambrey shirt dress at a very reasonable price in the sale.”

Helpful Report

(Online) - Posted 2 months ago

“Straight forward ordering process, quick dispatch & delivery, beautiful clothes! Thank you!”

Helpful Report

(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 1,406 reviews