French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,105 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A part from my last order I find your clothes of fantastic quality”

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(Online) - Posted 2 months ago

“The shop is well laid out, has a good selection on display . The staff are very helpful and friendly . Good experience .”

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(POS) - Posted 2 months ago

“Very good customer service and Online sale”

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(Online) - Posted 2 months ago

“Very pleasant and friendly staff 😊”

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(POS) - Posted 2 months ago

“Great price, great quality. Staff very friendly.”

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(POS) - Posted 2 months ago

“I absolutely love my top. And have had so many compliments. As the quality is so good also ordered the matching shorts. What a pretty outfit”

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(Online) - Posted 2 months ago

“Staff are always very helpful, friendly and give good advice”

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(POS) - Posted 2 months ago

“I loved the product and havd told my friends to visit the site”

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(Online) - Posted 2 months ago

“Great quality clothing and excellent customer service when I visited at the Wembley store.”

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(POS) - Posted 2 months ago

“Efficient and very effective service I purchased an item on line and the whole process end to end was seamless”

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(Online) - Posted 2 months ago

“Assistant was very helpful”

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(POS) - Posted 2 months ago

“Easy to shop on line, with lots of choice and details on sizes. The order was quick to arrive and well packed. The quality of the clothes exceeded my expectations and I kept most items. Only had to return two . Returns process was easy.”

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(Online) - Posted 2 months ago

“Great customer service when I asked a question prior to delivery Fast delivery too”

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(Online) - Posted 2 months ago

“Used the ‘try before you buy’ and thought I was an excellent way to shop especially as I live in a rural area and would have to travel to a city to access French Connection.”

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(Online) - Posted 2 months ago

“Speedy acknowledgment, shipped promptly, fast delivery”

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(Online) - Posted 2 months ago

“Extremely good quality clothing with lovely fabrics and they wash extremely well. Staff at the stores are always happy to help”

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(POS) - Posted 2 months ago

“A beautiful shop which seeks the most gorgeous clothes. I love how simple yet perfect FC designs are.”

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(Online) - Posted 2 months ago

“Excellent quality at an affordable price”

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(Online) - Posted 2 months ago

“Lovely dress and Prompt delivery.”

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(Online) - Posted 2 months ago

“Visited the Gretna Outlet Store and pick up a couple of great bargains. Lovely quality items.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,105 reviews