French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,135 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a beautiful dress and enjoy wearing it”

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(Online) - Posted 2 months ago

“Fantastic service, found what I was looking for.”

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(POS) - Posted 2 months ago

“Excellent quality and styles always and the staff in my local store are very helpful and great advice on styling.”

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(POS) - Posted 2 months ago

“Love French connection stylish clothes and great quality. The staff are very helpful and professional”

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(POS) - Posted 2 months ago

“It was the 1st time I had been in this store, it was so clean & tidy. The clothes were well stocked & the displays was beautiful. Staff were very friendly & helpful, also they was an offer on % off all clothes so even better . I will definitely be coming back 💛🧡”

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(POS) - Posted 2 months ago

“The ladies in the shop were very helpful with sizing etc and helped me find a bag I had seen on a previous visit which I then purchased. I am very happy with it.”

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(POS) - Posted 2 months ago

“I purchased a Harrington jacket which was excellent qality with a good feel tpo the material and in a beautiful colour.”

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(POS) - Posted 2 months ago

“I’ve loved French Connection for years but it’s fabulous now so many new things.”

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(Online) - Posted 2 months ago

“Lovely, clean and inviting French Connection shop at the East Midlands outlet. Staff very helpful and friendly. Great stock.”

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(POS) - Posted 2 months ago

“Nice shop with nice staff, good variety of mens clothing at good prices”

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(POS) - Posted 2 months ago

“The staff in French connection Swindon outlet weee excellent . Store was great with a good selection of clothes and a god shopping experience .”

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(POS) - Posted 2 months ago

“Always very helpful and polite and happy to advise on what would suit each product.”

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(POS) - Posted 2 months ago

“I went into French connection in Wembley so pleased with items on sale and the staff. I tried a dress on and needed another size but wasn't available on the shop floor , the lovely lady went into the store room to look to see if they had one there. The store was well set up nice and clean and staff wonderful.”

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(POS) - Posted 2 months ago

“The pieces are good but what’s missing is the ability to request tailoring changes(minor). When we buy peaces worth 100 pounds - we would prefer that small tailoring adjustments can be made.”

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(POS) - Posted 2 months ago

“I have done shopping but one item (shorts) didn't suit to my son and i brought it back and get 19 pound voucher instead of money,it would be better to have my money back.”

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(POS) - Posted 2 months ago

“Super friendly and helpful staff. And the price point is pretty good too.”

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(POS) - Posted 2 months ago

“Good material. Love the staff too. Very helpful”

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(POS) - Posted 2 months ago

“Very pleased with service, could not find on rail size and colour. Shop assistant was most helpful and found exactly what I required.”

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(POS) - Posted 2 months ago

“I nipped in for a look around the outlet store at Livingston. I was very impressed as I am a wheelchair user and wanted to try on a few dresses. I was so so impressed with the accessibility of the changing room. A transfer seat, bars to hold, a place to lay my things and plenty space for my wheelchair, as well as being able to see myself in the mirror. This experience means I will be using this shop as one of my first stops when out shopping in the future!”

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(POS) - Posted 2 months ago

“Excellent service from the Chester team. And the Pimms top up was an extra bonus.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,135 reviews