French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service on my visit to the store at Gunwharf, late in the day due to a missed ferry, so just snuck in at 1940!! Really happy with my purchase - thankyou!”

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(POS) - Posted 2 months ago

“Excellent shop and service, fantastic sale.”

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(POS) - Posted 2 months ago

“French Connection is my new favourite shop! I love the variety, the quality and the price of the clothes. Finally a shop that caters for the normal woman!”

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(POS) - Posted 2 months ago

“Always a great service, smooth and easy.”

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(Online) - Posted 2 months ago

“Excellent, rapid service of quality items. My items were well individually wrapped and arrived ready to wear. Very pleased on all fronts.”

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(Online) - Posted 2 months ago

“I have bought several items from French connection and I am always happy with them. The quality is so good .”

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(Online) - Posted 2 months ago

“good quality good value clothing”

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(POS) - Posted 2 months ago

“This was my first ever purchase from French Connection. I am super impressed with their sale prices and quality of their products.”

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(POS) - Posted 2 months ago

“It is always a pleasure to visit the store. It always has something fresh and fashionable. Customer Service is excellent.”

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(POS) - Posted 2 months ago

“Good quality, good value and on trend”

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(Online) - Posted 2 months ago

“Went the Cotswold Outlet French Connection Shop - managed to purchase two really nice quality shirts - bought one and went back for another. The staff at the shop were a credit to your company, very engaging, friendly and helpful. I will certainly be back and recommend you to friends & family.”

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(POS) - Posted 2 months ago

“Excellent customer service in the Cotswold Outlet branch”

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(POS) - Posted 2 months ago

“Had a great experience in store. Friendly and helpful staff, clean changing rooms, no pressure to buy.”

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(POS) - Posted 2 months ago

“Really good qualty”

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(POS) - Posted 2 months ago

“The staff are friendly. Lovely range of modern looking clothes at good prices”

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(POS) - Posted 2 months ago

“Pleased with the clothes we bought”

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(POS) - Posted 2 months ago

“Excelente”

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(Online) - Posted 2 months ago

“Great quality and choice at affordable prices Friendly welcoming staff”

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(POS) - Posted 2 months ago

“Lovely quality clothes. Friendly sales assistants that don’t pester you.”

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(POS) - Posted 2 months ago

“Found some amazing clothing, fit is flattering and material soft and luxurious feeling.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews