French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,409 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and choice Affordable Helpful and friendly staff”

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(POS) - Posted 2 months ago

“Super staff, excellent buy for our delighted grandson, he is so happy with his his 2 T shirts.”

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(POS) - Posted 2 months ago

“A very pleasant and helpful Assistance all in all very satisfied to shop at French connection..”

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(POS) - Posted 2 months ago

“First time visiting FC in Bath, the service was excellent and I even received a discount, I’ve not worn the items I purchased yet but when I tried them on, they all fitted perfectly and felt comfortable. Will definitely be purchasing further items.”

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(POS) - Posted 2 months ago

“I was happy with the service provided by French Connection, unfortunately the skirt I bought did not fit/work for me, but it was easy and hassle free to return which made life much easier!”

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(Online) - Posted 2 months ago

“Clothes are high in quality and very fashionable. A pleasant experience at the store!”

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(POS) - Posted 2 months ago

“The staff are always friendly and helpful”

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(POS) - Posted 2 months ago

“Excellent”

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(POS) - Posted 2 months ago

“Lovely items with great customer service Thank you”

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(POS) - Posted 2 months ago

“I like the quality, style and value of the men’s clothes”

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(POS) - Posted 2 months ago

“Love this shop, now I’ve lost weight I can freely shop in here and have treated myself to some really nice bits!”

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(POS) - Posted 2 months ago

“Great clothes. Size is accurate for fit. Lovely device in the shop. Thank you”

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(POS) - Posted 2 months ago

“The store was clear the staff very helpful and friendly”

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(POS) - Posted 2 months ago

“Great service, stunning outfits”

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(POS) - Posted 2 months ago

“Gooo customer service from start to finish even the cashier was getting the clothes for me and finding the sizes nothing was too much always go back the best customer service I have ever had in a retail shop well done wonderful customer service lasting experience thank you”

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(POS) - Posted 2 months ago

“French Connection is one of my top 5 favourite brands ever. I find that the clothes fit perfectly and look amazing . Even more so, the quality is fabulous and items last forever which is a mega plus. I love shopping here”

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(POS) - Posted 2 months ago

“Fantastic items in store and excellent value. Katie who helped us was wonderful. Will definitely be visiting again.”

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(POS) - Posted 2 months ago

“Great Company for fashion. I particularly like the speed of delivery the payment options and try before you buy was so easy to use. They often have sales which are great value”

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(Online) - Posted 2 months ago

“The staff in Shrewsbury are always really cheerful and friendly”

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(Online) - Posted 2 months ago

“Excellent service”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 1,409 reviews