French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store is very organised and the staff very friendly and helpful.”

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(POS) - Posted 2 months ago

“Lovely dresses. Good quality and a variety of patterns. Good size fit aswell.”

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(Online) - Posted 2 months ago

“Great selection great prices eassy to order”

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(Online) - Posted 2 months ago

“Lovely style and very high quality clothing.”

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(Online) - Posted 2 months ago

“Staff were brilliant in the Chester shop”

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(POS) - Posted 2 months ago

“Lovely items bought many times from you”

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(POS) - Posted 2 months ago

“Nice quality at reasonable price”

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(POS) - Posted 2 months ago

“Shopped at McCartney glen in Cannock designer centre store, the 2 female staff were friendly and helpful, they had a good choice and sizes, we had looked at other stores for similar styles of items of clothing before we decided to go back to French Connection and bought 3 items of good quality and styles, but the staff too definitely helped us make that decision to go back to them as they did make us feel more welcome and they wanted our business the most.”

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(POS) - Posted 2 months ago

“Good collection, helpful staff ,”

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(POS) - Posted 2 months ago

“Great store in Meadowhall, lovely helpful sraff”

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(POS) - Posted 2 months ago

“Always very friendly and nothing too much trouble when trying on and asking for different sizes”

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(POS) - Posted 2 months ago

“Items looked great online and colour/pattern were beautiful- just didn't like the feel of the material. Good returns policy though”

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(Online) - Posted 2 months ago

“Unfortunately, I had to return my last order from FC, nothing wrong with items, the quality was of usual high standard, it was just the fit for me. Items were returned and arrived back very quickly, refunded immediately, luckily I have found something else to order!”

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(Online) - Posted 2 months ago

“My goods arrived very quickly”

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(Online) - Posted 2 months ago

“Beautiful quality perfect fit for a size.6”

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(Online) - Posted 2 months ago

“Always great customer service, staff very polite and helpful.”

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(POS) - Posted 2 months ago

“I saw a jacket from outside then it draw me in staff where very lovely and friendly this was at Glasgow shop and then staff helped me with sizes etc which lead to my purchase friendly chatty excellent service”

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(POS) - Posted 2 months ago

“Got a few items in the summer sale. All are lovely and fit well. Reliable brand of well made, beautiful fabric clothes. Nice friendly not pushy staff and lovely premises ( Meadowhall Sheffield)”

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(POS) - Posted 2 months ago

“I've always rated French Connection highly - in my youth and now in my 77th year. Their products are timeless and suit all age ranges. Such good quality clothes and up to date designs. Thank you French Connection.”

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(Online) - Posted 2 months ago

“Delivery was great and on time. Dress I ordered wasn’t for me but the refund came through quickly. Would order again.”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews