French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,107 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service at Gretna”

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(POS) - Posted 3 months ago

“Very friendly staff, good variety of products at outlet store at great prices.”

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(POS) - Posted 3 months ago

“I always have a really good experience.”

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(POS) - Posted 3 months ago

“Lovely quality clothes”

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(POS) - Posted 3 months ago

“Found exactly what I wanted with the help of the lovely staff at the meadowhall shop. Items were in the sale so great price aswell.”

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(POS) - Posted 3 months ago

“Such a lovely shop with first class service”

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(POS) - Posted 3 months ago

“Managed to get the dress i was looking for in the sale in store when it was out of stock online. Staff were really helpful.”

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(POS) - Posted 3 months ago

“This is the best customer experience i've ever had with a company. I ordered a lot of items i wanted to try, in different sizes and got to try them on at home without having to pay for them in advance and just returned what i didnt want to keep. The delivery was very fast and everything about this experience was very enjoyable and effortless.”

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(Online) - Posted 3 months ago

“Easy ordering and swift delivery. Great trousers at a great price. 😊”

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(Online) - Posted 3 months ago

“Great choice and quality of clothes at the MacArthur Glenn outlet in Mansfield. The till was down at the time, but they were reserving the clothes until it was fixed. The customer service was great and the lady even made a fuss of my 4 year old and gave her some stickers.”

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(POS) - Posted 3 months ago

“Greatselection of men’s clothes at very good prices ,”

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(POS) - Posted 3 months ago

“We found the staff very friendly the quality of the clothes looks good although not been worn yet”

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(POS) - Posted 3 months ago

“Great quality and lovely staff”

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(POS) - Posted 3 months ago

“Lots of great clothes to choose from, and very helpful friendly staff.”

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(POS) - Posted 3 months ago

“I am very pleased with the exceptional quality of the garments I recently received. The craftsmanship is evident in every stitch and the materials used feel luxurious. These items have exceeded my expectations in terms of durability and comfort. I would highly recommend this apparel to anyone seeking superior quality.”

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(POS) - Posted 3 months ago

“I bought a dress in the wrong size and had to return it. The return option was easy to work out and I was kept informed of where the parcel was. The money was also returned to my account promptly. Got the dress in the right size and it's a lovely fit, great fabric and really well made. Really pleased as it was my first ever buy with French Connection.”

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(Online) - Posted 3 months ago

“I've only been to this store (J28 Outlets) a couple of times, always plenty of bargains in the sale and great customer service”

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(POS) - Posted 3 months ago

“The clothes I’ve recently purchased from French Connection are beautifully made, great designs and excellent quality.”

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(Online) - Posted 3 months ago

“I am really impressed with the style and fit of French Connection cloths. In recent months it has been my go to Store. I really like the quality and choice and always come away with a sale.”

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(POS) - Posted 3 months ago

“Love the styles I often have to go up a size but doesn't bother me as long as it looks nice. Lovely colours and the staff are always very helpful.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,107 reviews