French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,131 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw a skirt and top outfit online. Used the sizing guide to choose size. Order arrived quickly and fitted perfectly. Good quality and well made.”

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(Online) - Posted 1 month ago

“Lovely friendly staff and helpful”

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(POS) - Posted 1 month ago

“All items are great quality, fast delivery, very happy with my purchase”

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(Online) - Posted 1 month ago

“Staff were very helpful and happy at their work.”

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(POS) - Posted 1 month ago

“Love the quality of the cloths and th e style.customer service always great”

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(POS) - Posted 1 month ago

“After two years of shopping at Glasgow Princes Square French Connection I can now say that this is my favourite fashion shop. The clothes look good and are of good quality,with many different styles to choose from. The staff are polite and friendly and are always available to help. On this visit I was looked after by Rhianna and Carolboth are very courteous and indulge me in friendly conversation. The shop looks good, and is always clean and tidy. I like ve visiting this shop.”

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(POS) - Posted 1 month ago

“Excellent customer service.The assistant was helpful &friendly. Great quality on my purchase . My grandson lives in Australia & requested a FC tee shirt.I am sure he will be delighted when it arrives.”

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(POS) - Posted 1 month ago

“Nice helpful team”

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(POS) - Posted 1 month ago

“I have never had any issues in dealing with French Connection. Always get notified when my order is shipped.”

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(Online) - Posted 1 month ago

“Visited branch at Mcarthur Glen where I bought beautiful blouse. Staff were extremely helpful in bringing different sizes to ensure right fit. Changing rooms are good size and spotless. Will definitely be returning and can highly recommend to everyone”

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(POS) - Posted 1 month ago

“Friendly staff. Good collection of clothes. Lovely atmosphere in store”

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(POS) - Posted 1 month ago

“Staff very aware of customers and acknowledge me entering their store”

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(POS) - Posted 1 month ago

“The staff were so kind and helpful.”

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(POS) - Posted 1 month ago

“Excellent customer service shop assistant was very helpful and friendly and gave good advice”

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(POS) - Posted 1 month ago

“Very good customer service and helpful”

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(POS) - Posted 1 month ago

“I found exactly what I was looking for, everything displayed beautifully, staff very helpful and advised they have an alteration service, will be shopping there more often”

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(POS) - Posted 1 month ago

“Great quality clothing with a good choice for all. Polite and helpful staff.”

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(POS) - Posted 1 month ago

“Fabulous I am so pleased with my dress”

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(Online) - Posted 1 month ago

“Great customer service and I really like the dress I picked out”

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(POS) - Posted 1 month ago

“Excellent store and helpful staff”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,131 reviews