French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of sizes and designs around the shop”

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(POS) - Posted 1 month ago

“Staff were very attentive and helpful.”

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(POS) - Posted 1 month ago

“Lovely fresh shopping experience. Not too cluttered and very tidy. Staff amazing and helpful whilst l was in the store. Three purchases made and quality of fabric excellent. Will definitely be back to shop to try more items on. So nice Many thanks”

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(POS) - Posted 1 month ago

“This is such a lovely shop and all the staff are kind, friendly and helpful. My latest buy was in the sale and a real bargain, my Husband was delighted with his bargain buy, such lovely quality .”

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(POS) - Posted 1 month ago

“Lovely shop in the Boulevard. Quality of clothes modern and staff helpful .”

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(POS) - Posted 1 month ago

“Quick and efficient delivery. Garment was beautifully wrapped and as described online. Unfortunately it was a little too long for my needs so returned it. Return process was simple and no hassle.”

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(Online) - Posted 1 month ago

“Very pleased dresses arrived on time and packed well”

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(Online) - Posted 1 month ago

“Visited French Connection in Chester last Friday and can't speak highly enough of the visit. Staff so friendly and helpful, there was a sale on and I bought a lovely jumper/t-Shirt in the sale and got another 15% off it at the till. Excellent shop, clean and tidy. A credit to all the staff.”

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(POS) - Posted 1 month ago

“The young girl who served me was excellent.”

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(POS) - Posted 1 month ago

“Great quality dress and design”

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(Online) - Posted 1 month ago

“Lovely good quality items. Perfect fot”

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(POS) - Posted 1 month ago

“Both of the sales assistants were very helpful in finding what I wanted. The store had a great atmosphere and pleasant staff.”

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(POS) - Posted 1 month ago

“The shop was clean and well laid out. Staff were friendly and helpful. The quality of the clothes were really good and so were the prices.”

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(POS) - Posted 1 month ago

“Very impressed with the quality of material, particularly the linen blend shirt. Great to see the use of sustainable materials.”

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(POS) - Posted 1 month ago

“We found some bargins in the sale at the Chester branch and the lady on the till was lovely and explained about the extra discount and receipts perfectly.”

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(POS) - Posted 1 month ago

“Easy ordering. Good communication and well packaged goods.”

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(Online) - Posted 1 month ago

“Lovely clothes, the prices were very reasonable. I bought myself 2 pairs of trousers and a tea shirt. I bought my husband 2 shirts and a T shirt. My husband has worn them all, he likes them. 10/10 for that, usually ended up swopping things for him.”

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(POS) - Posted 1 month ago

“I am so thrilled with my beautifully crafted shirt with exquisite pintucks and details on the collar, opening seam and lined cuffs. It was the perfect size in a small with plenty of room for comfort and style with a pair of white capri pants. Another wonderful item to add to my French Collection lol. Thank you!”

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(Online) - Posted 1 month ago

“Quality and a bargain. Staff very helpful and pleasant.”

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(POS) - Posted 1 month ago

“I visited your store in gretna, always make it a stop off on our travels to dog shows and our otterhound is always made welcome 😁. Staff are lovely, helpful and approachable, and I love your clothing, buy something every visit.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews