French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,403 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great quality items .”

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(POS) - Posted 1 month ago

“Great dress! Fits well and I love it!”

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(Online) - Posted 1 month ago

“Extremely helpful staff at the Ashford store”

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(POS) - Posted 1 month ago

“Very happy with my shopping experience in French Connection. Helpful staff on hand who were brilliant. I came away happy with my purchases.”

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(POS) - Posted 1 month ago

“First time in French Connection, but will definitely return to the McArthurGlen shop near Cannock. Great staff & prices.”

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(POS) - Posted 1 month ago

“Staff were wonderfu”

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(POS) - Posted 1 month ago

“A great store for quality and fashionable clothes that fit true to size. The staff are always welcoming, professional and helpful. The layout of the store is clear and tidy.”

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(POS) - Posted 1 month ago

“I'm a real fan. As an older lady who loves nice quality, well made clothes I find myself turning to French Connection first if I need anything these days. I've bought several pieces over the last few years and they've quickly turned into favourites and know I'll continue to wear them over and over again.”

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(Online) - Posted 1 month ago

“Went into French Connection in Chester after a summer wardrobe and loved quite a few items and designs. The quality was impressive and very soft which attracted me. I tried on several items and the staff were very friendly and attentive. I was very happy with my purchases which for the quality were a reasonable price and I have my eye on further items to complete my matching wardrobe. Very impressed.”

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(POS) - Posted 1 month ago

“I really love the service in store and appreciate one sales assistant in particular from Malta at the Wembley Outlet location!”

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(POS) - Posted 1 month ago

“Everything went perfect with my order , very happy”

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(Online) - Posted 1 month ago

“I have been ordering items regularly from French connection for over a year now. The items are high quality and true to fit. Deliveries have always been on time (multiple orders) and the fashion stands out every single time.”

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(Online) - Posted 1 month ago

“Loved my new jeans were delivered on time and very happy to wear them”

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(Online) - Posted 1 month ago

“Great quality clothing and the delivery service is spot on. Highly recommended.”

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(POS) - Posted 1 month ago

“All 3 pairs great quality and very comfortable”

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(POS) - Posted 1 month ago

“Easy straightforward website & on time delivery ! Great product & I am very happy 😊 Thank you”

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(Online) - Posted 1 month ago

“I order regularly from French Connection and always find their service to be excellent. The clothes are great and I rarely have to return, however when necessary the returns are straightforward to do.”

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(Online) - Posted 1 month ago

“Excellent service, I had the great help from your Chester shop, didn’t have my size so order it on line and delivered to me. Thank you.”

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(Online) - Posted 1 month ago

“Most beautiful skirt that I had seen in store but they didn’t have my size. It arrived swiftly and in good condition. Excellent value for money”

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(Online) - Posted 1 month ago

“Excellent as always”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,403 reviews