French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,124 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very enjoyable experience, the staff were very helpful.”

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(POS) - Posted 4 weeks ago

“The staff were helpful finding me the dress I wanted .. and the quality of the goods are excellent”

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(POS) - Posted 4 weeks ago

“It was lovely in the store last Sunday - staff were so nice and we even had a ovely glas of wine too!”

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(POS) - Posted 4 weeks ago

“Customer service at Gunwharf branch was excellent. Variety of clothes for sale exceptional and affordable price point too. Quality knitwear and t shirts the items I personally chose to purchase, very happy, highly recommended.”

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(POS) - Posted 4 weeks ago

“Lovely sales assistance very help smiling and clearly stating their refund and returns criteria. I will definitely shop there again and again”

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(POS) - Posted 4 weeks ago

“French connection is one of two high streets stores that I purchase from regularly. The quality of the clothing is absolutely fantastic. It feels designer but remains affordable and I love it! The staff are always friendly at the Meadowhall brach, and wear their favourite pieces from the season. It's a lovely experience shopping there.”

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(POS) - Posted 4 weeks ago

“Great service and friendly helpful staff”

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(POS) - Posted 4 weeks ago

“Great priced clothing and great quality”

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(POS) - Posted 1 month ago

“Friendly and attentive staff”

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(POS) - Posted 1 month ago

“Love the clothes, i have a small frame and often struggle with sizing so the fact i managed to buy TWO tops in one visit is unheard of but was thrilled, the duscounts made them very affirdable too”

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(POS) - Posted 1 month ago

“The shop was very bright and inviting and staff nice polite and helpful .”

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(POS) - Posted 1 month ago

“Staff very helpful and polite nothing was to much when looking for items in my size”

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(POS) - Posted 1 month ago

“Hi/ I was amazed at the quality and the selection of farmers in the shop. We bought three items and really thought we were just having a look around. Loved it. Great service from lovely people. Thanks - I’ll be back.”

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(POS) - Posted 1 month ago

“Always happy with french connection always fits well and washing lovely!! Only time i go to the 02 is to go to french connection”

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(POS) - Posted 1 month ago

“Great sale item n great staff”

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(POS) - Posted 1 month ago

“The Gretna Caledonia Park store is well stocked, the Team there are knowledgeable and friendly, and very good craic. It makes for a very enjoyable experience. I believe the Team member who advised me was called Natalia and she is to be commended for both her advice and friendly, professional nature.”

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(POS) - Posted 1 month ago

“Very helpful staff at McArthur Glen”

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(POS) - Posted 1 month ago

“Dresses I have bought from french connection have always been good quality.”

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(POS) - Posted 1 month ago

“Bought 4 items from your outlet store.. absolutely beautiful”

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(POS) - Posted 1 month ago

“Clothes are true to size. Always buy something when am in the Cannock outlet. Quality is good along with price.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,124 reviews