French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,402 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothes. Lots of choice and lovely colours. Staff always helpful and willing to offer advice”

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(POS) - Posted 1 month ago

“Fabulous quality and styles. I ordered extra sizes for fit and received updates as my returns were processed. The majority of the things I ordered were in the sale, I was amazed at the bargains I got considering the fabulous quality. A very happy customer.”

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(Online) - Posted 1 month ago

“The lady who served me was very helpful and offered me a paper or electronic receipt which was helpful”

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(POS) - Posted 1 month ago

“French connection is my go to for fashion ideas and outfits! The brand always deliver a high standard in their styles and fabrics.”

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(Online) - Posted 1 month ago

“Incredibly helpful and friendly staff at the Bath branch and in Duke St”

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(Online) - Posted 1 month ago

“Always keen to visit this store. Is a valuable asset to Meadowhall. I have chosen some beautiful clothing here not just for myself but my fussy husband tooThe clothes I find reasonably priced and well made. The store and its staff are beautifully presented. It is my go to in the first instance when buying for a special occasion.”

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(POS) - Posted 1 month ago

“The team in store wer very helpful. I couldn't see my size on the rail and they went out of there was to look for my size.”

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(POS) - Posted 1 month ago

“Very good quality, will buy from them again”

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(POS) - Posted 1 month ago

“Always a positive shopping experience. We often pop in for a browse and one of us usually finds something we want. Staff are always helpful but never pushy, the perfect balance.”

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(POS) - Posted 1 month ago

“I had a great shopping experience at French Connection. The store was really well organised, with everything neatly displayed on the rails, making it easy to browse. The staff were incredibly friendly and helpful, which made the whole visit even more enjoyable. Overall, a very positive experience and I’d definitely return again.”

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(POS) - Posted 1 month ago

“Great customer service and quality clothes”

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(POS) - Posted 1 month ago

“Smart clothing and great service at team at Freeport Braintree.”

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(POS) - Posted 1 month ago

“Friendly and helpful!”

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(POS) - Posted 1 month ago

“Great quality, well made & distinct chic clothing Store in Tunbridge Wells all has plenty of helpful staff. When in queue, was taken to an empty till so I didn’t have to wait”

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(POS) - Posted 1 month ago

“The staff in the Oxford store were very friendly and welcoming. They were attentive and assisted with all of my needs.”

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(POS) - Posted 1 month ago

“Staff are helpful and friendly, store is lovely , tidy and clean and easy to navigate, prices really good too”

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(POS) - Posted 1 month ago

“Quality goods,and very nice staff”

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(POS) - Posted 1 month ago

“You can't ask for better quality of clothes and service,staff are so helpful and knowledgeable and everything is presented perfectly in the stores.”

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(POS) - Posted 1 month ago

“It’s always a pleasure shopping at French Connections, lovely and helpful staff and beautiful clothes as well.”

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(POS) - Posted 1 month ago

“Love their items and staff are always super helpful and friendly”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 1,402 reviews