French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy free return which is much better than other competitors such as Other Stories, and l like the design, which makes women more feminine but no compromising to comfort.”

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(Online) - Posted 1 month ago

“Lovely staff at the Cannock branch will be visiting again soon.”

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(POS) - Posted 1 month ago

“The staff in the shop in Bath were very helpful in setting up the delivery of my shirt. It was a duplicate shirt as I like the first one so much, but being white I am sure at some point i will drop something on it!”

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(Online) - Posted 1 month ago

“Staff were very helpful as the top is was after wasn't in the shop in my size The staff ordered it for me online”

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(Online) - Posted 1 month ago

“An on trend fashion company. I love their use of clean sharp lines and detail.”

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(Online) - Posted 1 month ago

“The girl that served me was really helpful”

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(POS) - Posted 1 month ago

“Great purchase”

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(Online) - Posted 1 month ago

“Great dress, well made and priced. Lovely material and style”

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(POS) - Posted 1 month ago

“Friendly attentive staff. Well arranged store”

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(POS) - Posted 1 month ago

“Lovely shop and clothes with good discounted prices.”

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(POS) - Posted 1 month ago

“A very good company with excellent clothing Always fits true to size. Summer or winter always find something Very helpful and happy staff”

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(POS) - Posted 1 month ago

“Staff where very helpful and friendly excellent store at Gretna”

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(POS) - Posted 1 month ago

“Great customer service, lovely friendly staff. Products we bought are perfect”

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(POS) - Posted 1 month ago

“I had a really lovely experience at the French Connection LDO branch. The Filipino gentleman who assisted us was incredibly friendly, helpful and attentive. He made us feel very welcome and was happy to help us find what we were looking for without being pushy. Excellent customer service and a great experience overall. Thank you for making our visit so enjoyable! 😊 Highly recommended.”

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(POS) - Posted 1 month ago

“Very helpful,”

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(POS) - Posted 1 month ago

“Store well laid out,staff friendly and helpful, products clearly labelled for priced and size all in all makes shopping easy”

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(POS) - Posted 1 month ago

“Items arrived promptly, both dresses were of good quality and fitted great.”

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(Online) - Posted 1 month ago

“Website easy to navigate & filter by size, I avoid disappointment this way! The blouse I ordered, I love. Quality of fabric & construction is very good. Please can you do the odd size 20 please, then I'd be able to buy skirts & trousers. Thank you”

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(Online) - Posted 1 month ago

“Good experience🙂”

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(POS) - Posted 1 month ago

“Very efficient staff when I returned an item that was too small”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews