French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,120 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first ever purchase from French Connection. I am super impressed with their sale prices and quality of their products.”

Helpful Report

(POS) - Posted 3 weeks ago

“It is always a pleasure to visit the store. It always has something fresh and fashionable. Customer Service is excellent.”

Helpful Report

(POS) - Posted 3 weeks ago

“Good quality, good value and on trend”

Helpful Report

(Online) - Posted 3 weeks ago

“Went the Cotswold Outlet French Connection Shop - managed to purchase two really nice quality shirts - bought one and went back for another. The staff at the shop were a credit to your company, very engaging, friendly and helpful. I will certainly be back and recommend you to friends & family.”

Helpful Report

(POS) - Posted 3 weeks ago

“Excellent customer service in the Cotswold Outlet branch”

Helpful Report

(POS) - Posted 3 weeks ago

“Had a great experience in store. Friendly and helpful staff, clean changing rooms, no pressure to buy.”

Helpful Report

(POS) - Posted 3 weeks ago

“Really good qualty”

Helpful Report

(POS) - Posted 3 weeks ago

“The staff are friendly. Lovely range of modern looking clothes at good prices”

Helpful Report

(POS) - Posted 3 weeks ago

“Pleased with the clothes we bought”

Helpful Report

(POS) - Posted 3 weeks ago

“Excelente”

Helpful Report

(Online) - Posted 3 weeks ago

“Great quality and choice at affordable prices Friendly welcoming staff”

Helpful Report

(POS) - Posted 3 weeks ago

“Lovely quality clothes. Friendly sales assistants that don’t pester you.”

Helpful Report

(POS) - Posted 3 weeks ago

“Found some amazing clothing, fit is flattering and material soft and luxurious feeling.”

Helpful Report

(POS) - Posted 3 weeks ago

“My order was sent to me very quickly. In fact I was buying a dress I had already bought in a larger size. It is always good to have the next size down!”

Helpful Report

(Online) - Posted 3 weeks ago

“Very helpful staff”

Helpful Report

(POS) - Posted 3 weeks ago

“The lady that works there remembers me every time I shop”

Helpful Report

(POS) - Posted 3 weeks ago

“Lovely dress very flattering”

Helpful Report

(Online) - Posted 3 weeks ago

“Beautiful and elegant options, lots of choice if you are looking for plastic free clothes!”

Helpful Report

(POS) - Posted 3 weeks ago

“I have bought several dresses from French Connection and always been complemented on them. Also a good collection to chooses from The staff always seems helpful and friendly.”

Helpful Report

(POS) - Posted 3 weeks ago

“I bought 2 t shirts in the sale and are a lovely fit. Have purchased things before from there.”

Helpful Report

(POS) - Posted 3 weeks ago

French Connection is rated 4.8 based on 2,120 reviews