French Connection Reviews

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothing. Had it delivered quickly”

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(Online) - Posted 1 month ago

“From purchase to delivery, all was very smooth and efficient. Thank you. RM”

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(POS) - Posted 1 month ago

“Good product selection, laid out nicely and good customer service at the tills”

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(POS) - Posted 1 month ago

“I am in Australia, I ordered several items and received them in only a few days. 3 of them were the wrong size and the returns process was very easy and prompt, despite being on the other side of the world.”

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(Online) - Posted 1 month ago

“I like always visiting the French Connection shop when I am visiting the Wembley area. This time was no exception and I must say that the shop assistant went out of her way into the store room to check if there was my size for a garment that I liked on the shop floor. There was none but she asked me to pop in again and try and I will certainly will do this.”

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(POS) - Posted 1 month ago

“Very satisfied with my purchase.good quality”

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(Online) - Posted 1 month ago

“-Swift delivery -Lovely item, seer sucker cotton is good quality and easy to wash, soft to wear -Good sale price, cheaper direct than at a local department store”

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(Online) - Posted 1 month ago

“Lovely clothes , the jumpers are amazing ready for the autumn 🍂 season.”

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(POS) - Posted 1 month ago

“Fantastic customer service after I accidentally placed the wrong order. Loved the dress I got in the end!”

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(Online) - Posted 1 month ago

“Due to a minor issue that was my fault when ordering, I had reason to ring customer service , they were very helpful and friendly and was very happy with my purchase”

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(Online) - Posted 1 month ago

“I’ve been shopping at French Connection for over a decade, and I keep coming back for the quality and longevity of their pieces\. Their designs add an elevated, polished touch without feeling trend\-driven\. In a fast\-fashion world, they stand out—many items I bought years ago still look stylish and remain wardrobe favourites\. Beautiful, timeless clothing that genuinely lasts.”

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(Online) - Posted 1 month ago

“FC is one of my go to shops for clothes, been shopping here for years. Great quality, fit and price for the jeans, dresses and jumpers I’ve bought over the years. In store staff are always so friendly and helpful.”

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(POS) - Posted 1 month ago

“Really good quality and service”

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(Online) - Posted 1 month ago

“Popped in out of curiosity but glad I did! Lots of very good designs and the prices were surprisingly low. Will be coming in here again!”

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(POS) - Posted 1 month ago

“Your garments are crafted with great quality fabrics, the colours are always a mixture of classic and unique, and I receive so many compliments each time I wear your brand! Your jumpers and knits are especially durable, even after several washes.”

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(POS) - Posted 1 month ago

“Excellent very quick delivery the items was packed well and is as described. Love my new blouse”

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(Online) - Posted 1 month ago

“I love the style at French Connection, particularly for workwear or more formal events. The top I most recently ordered is stunning and I look forward to wearing it now!”

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(Online) - Posted 1 month ago

“Shop in Meadowhall is clean with a great range of clothes and sizes. Staff are very friendly and helpful.”

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(POS) - Posted 1 month ago

“I am so pleased with the products that I ordered; the quality, design and fit are just about the best that I've known. Fashionable items but with an edge! Normally, when I've placed an order, I receive the item(s) really promptly. However, the last order that I place took longer than average. I put this down to the extreme heat conditions that we are all having to deal with and lack of delivery staff (various reasons including holiday season). I wasn't overly concerned as the items were Autumn/Winter sale but it was noticeably different.”

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(Online) - Posted 1 month ago

“I love FC clothes they are trendy and good price.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews