French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,094 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality items and good easy to use returns policy”

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(Online) - Posted 1 week ago

“Love the style and range of clothes offered”

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(Online) - Posted 1 week ago

“I have bought two very pretty blouses in the summer sale. They fit very well and are well made. One of the blouses is lined. I found the French Connection website easy to use and the garments arrived exactly as described. I am looking forward to wearing blouses next summer.”

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(Online) - Posted 1 week ago

“Unfortunately, I didn't keep the item this time. But simple and fast return process. Thank you”

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(Online) - Posted 1 week ago

“Very helpful, informative and friendly staff at the Tunbridge Wells branch. Lovely store too. Pleasure to shop there.”

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(POS) - Posted 1 week ago

“Very easy lay out in stores Nothing to much trouble Very help assistance”

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(Online) - Posted 1 week ago

“Lovely item, description on website accurate, good fit, prompt delivery without issues”

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(Online) - Posted 1 week ago

“Always a pleasure shop stock and staff always lovely”

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(POS) - Posted 2 weeks ago

“The quality and price of the brand clothes is great”

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(POS) - Posted 2 weeks ago

“Great product and quick delivery”

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(Online) - Posted 2 weeks ago

“The staff were very friendly, helpful and made my shopping experience enjoyable.”

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(POS) - Posted 2 weeks ago

“Excellent store friendly staff”

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(POS) - Posted 2 weeks ago

“I always visit French Connection at Freeport Braintree, excellent selection and excellent staff, always so helpful.”

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(POS) - Posted 2 weeks ago

“Quality garments. Fast delivery service”

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(Online) - Posted 2 weeks ago

“Great quality materials. Durable for every day working or casual outings. The staff at the outlet are always pleasant and helpful.”

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(POS) - Posted 2 weeks ago

“Love the items I ordered. Better than they looked in the hotos and they looked great in the photos. Fit well.”

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(Online) - Posted 2 weeks ago

“Had a few items from French connection. Good clothing . Good quality and it lasts well . .”

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(POS) - Posted 2 weeks ago

“Nice shirt, good value; pleasant service”

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(POS) - Posted 2 weeks ago

“Always good quality and fair prices and the high street shop well presented love my recent purchase .”

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(POS) - Posted 2 weeks ago

“Timeless designs and good sales. I went to your store in Swindon Designer outlet the other day and the lady who served me was so helpful. The dress I wanted was out of stock in my size and she went out the back and found several similar dresses for me to try on.”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 3,094 reviews