French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,094 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely clothes and style but some garments pull and rub up very easily, looking badly worn after one use.”

Helpful Report

(Online) - Posted 7 months ago

“Ditsy sales assistant not sure what she was doing - poor experience”

Helpful Report

(POS) - Posted 7 months ago

“Lovely jacket, size small too large”

Helpful Report

(Online) - Posted 7 months ago

“Stuff was good, service was okay”

Helpful Report

(POS) - Posted 7 months ago

“Staff were not very interested as were too busy looking after stock and steaming clothes. Clothes nice tho!”

Helpful Report

(POS) - Posted 7 months ago

“Slow with refunds”

Helpful Report

(Online) - Posted 7 months ago

“I like the brand but had a disappointing experience recently and it really kills the impression. Still have not received my refund, been in contact with customer service twice, waiting”

Helpful Report

(Online) - Posted 7 months ago

“Not very professional service”

Helpful Report

(Online) - Posted 7 months ago

French Connection is rated 4.8 based on 3,094 reviews