French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,149 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were incredibly polite and exceptionally supportive”

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(POS) - Posted 5 months ago

“Team Chester at French connection are amazing. Always have time for you and lovely people to ask questions to. Sorry always looking fab and well priced. X”

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(POS) - Posted 5 months ago

“Love the store, great staff, easy to navitigate.”

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(POS) - Posted 5 months ago

“Excellent quality for a reasonable price”

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(POS) - Posted 5 months ago

“Lovely store and very friendly and helpful staff, was a fantastic shopping experience - well done 👏👏👏👏”

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(POS) - Posted 5 months ago

“My wife and I have visited the Chester French Connection for many years and have always been welcomed by all of the staff who are amazing. We love the collections of clothing that are available and have purchased many items over the years.”

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(POS) - Posted 5 months ago

“I can’t remember the name of the lady that served me, but she was excellent. I had forgotten my Voucher, and she found it for me online and also helpful.”

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(POS) - Posted 5 months ago

“I love the style and quality of French connection. I have many dresses I have had for several years as they are so flatering i do not want to part with them. If any issues with purchases the staff sort them straight away, nothing is a problem.”

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(POS) - Posted 5 months ago

“Great design and great quality”

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(POS) - Posted 5 months ago

“The cashier who served me at the Cheshire Oakes store was really friendly and helpful. I was really impressed with the quality of clothes in the store. It was my first purchase at French Connection, I will be back again!”

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(POS) - Posted 5 months ago

“Staff in the Bath branch were lovely and helpful. Shop is tidy and it was a pleasure to shop in there.”

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(POS) - Posted 5 months ago

“Great and helpful service as usual. Clothes always the best quality.”

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(POS) - Posted 5 months ago

“Fantastic service from Laura & Chris, both very friendly and gave me very honest opinions on my choice of outfit. The store itself had a lovely vibe to it.”

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(POS) - Posted 5 months ago

“Always come out with more than I went in for - love the new season style and always helpful and friendly staff in the Bath store.”

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(POS) - Posted 5 months ago

“Great clothes always on trend my go to place.”

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(POS) - Posted 5 months ago

“Timeless, elegant but casual styles that work for me in my everyday wardrobe. I own a French Connection shirt in almost every colour way and pattern - they wash and wear perfectly - I wear them all year around. Always excellent value too.”

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(POS) - Posted 5 months ago

“Lovely clothes picked up a soft feel lounge set and love it. Went past the shop again the other day saw it in a different colour and had to get that too, I dress it up or just wear it casual. Good quality material.”

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(POS) - Posted 5 months ago

“It’s very good quality.”

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(POS) - Posted 5 months ago

“Nice shop & really friendly and helpful staff”

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(POS) - Posted 5 months ago

“Great shopping experience. Becoming one of my favourite stores”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 2,149 reviews