French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,690 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really chuffed with my new jumper”

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(POS) - Posted 5 months ago

“Lovely shop, nice quality clothes we were made welcome purchases a fabulous pair of jeans.”

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(POS) - Posted 5 months ago

“Lovely clean shop, friendly and helpful staff. Good choice of clothing.”

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(POS) - Posted 5 months ago

“Quick delivery despite there being no option to get next day delivery. Good communication when I contacted by email. Order was perfect and true to size.”

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(POS) - Posted 5 months ago

“Great staff & service.Good quality product.”

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(POS) - Posted 5 months ago

“I'll allways buy off French connection at this price £5 for 1 shower gel and 1 deodorant.”

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(Online) - Posted 5 months ago

“Staff are always pleasant and very helpful”

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(POS) - Posted 5 months ago

“Friendly helpful staff. Good quality product line.”

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(POS) - Posted 5 months ago

“Gorgeous choice of clothing for the summer, staff very helpful.”

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(POS) - Posted 5 months ago

“Visted Gretna store, friendly staff, good selection”

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(POS) - Posted 5 months ago

“I always enjoy browsing & can never resist ordering its very fast well packaged delivery & excellent easy returns with refunds in the bank straight away.”

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(Online) - Posted 5 months ago

“I’ve been a regular customer of French Connection for years, but this was the first time I decided to make a purchase online. It turns out this company never disappoints. My order arrived on time, beautifully packaged, and the workmanship and finish of the items are of the highest quality. Everything feels premium, well‑made, and exactly as described. I’m genuinely impressed, not disappointed in the slightest, and will absolutely continue to be a loyal customer.”

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(Online) - Posted 5 months ago

“Always friendly helpful staff”

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(Online) - Posted 5 months ago

“Great cut and comfortable material!”

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(Online) - Posted 5 months ago

“Pretty quick delivery and well wrapped items, without too much wasteful package. I appreciate no charge for delivery. Wish their was more homeware!”

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(Online) - Posted 5 months ago

“Love Love Love My purchases! Affordable, great quailty and alwaysbmake you look good!”

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(POS) - Posted 5 months ago

“Good quality at reasonable prices”

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(POS) - Posted 5 months ago

“Mam koszulkę T-shirt czarna kupiona 18 lat temu, jest w dobrym stanie, prawie nie zmieniła koloru, doskonała firma, dziękuję”

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(Online) - Posted 5 months ago

“Lovely shopping experience”

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(Online) - Posted 5 months ago

“Very well presented and spoken”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 2,690 reviews