French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,118 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“This is a lovely dress and its a lovely colour too. I bought it in in the sale which I was very happy about.”

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(Online) - Posted 7 months ago

“Nice fitting clothes, excellent customer service”

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(POS) - Posted 7 months ago

“Really enjoyed my experience in the Wembley outlet store - the staff was very welcoming and assisted me when I needed help”

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(POS) - Posted 7 months ago

“Beautiful clothing, so happy that a store has come to our local mscarthus glen. Lovely friendly staff as well”

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(POS) - Posted 7 months ago

“I love French connection style and quality of products - I’m a more mature customer but am able to wear the classic styles - always looking out for the new season !”

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(POS) - Posted 7 months ago

“Very good”

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(POS) - Posted 7 months ago

“Service was excellent and provided lots of advice when trying on clothes! Members of staff were very kind and approachable providing feedback”

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(POS) - Posted 7 months ago

“Good quality clothing”

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(POS) - Posted 7 months ago

“The service was excellent, the assistant was really helpful, and pleasant,”

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(POS) - Posted 7 months ago

“I haven't shopped at French Connection for a number of years but after my recent experience, I will definitely be back again. There was no pressure, I was left to browse but someone was there to help when I needed it. I was not frowned at for being an 'mature' person wanting to wear something nicer than M&S! I realised what I had been missing - thank you for making me welcome again!”

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(POS) - Posted 7 months ago

“I was delighted with the choice of styles in the French Connection shop at Braintree Retail park. I bought four items!! Very stylish and a wonderful fit.”

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(POS) - Posted 7 months ago

“Excellent quality and choice Affordable Helpful and friendly staff”

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(POS) - Posted 7 months ago

“Super staff, excellent buy for our delighted grandson, he is so happy with his his 2 T shirts.”

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(POS) - Posted 7 months ago

“A very pleasant and helpful Assistance all in all very satisfied to shop at French connection..”

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(POS) - Posted 7 months ago

“First time visiting FC in Bath, the service was excellent and I even received a discount, I’ve not worn the items I purchased yet but when I tried them on, they all fitted perfectly and felt comfortable. Will definitely be purchasing further items.”

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(POS) - Posted 7 months ago

“I was happy with the service provided by French Connection, unfortunately the skirt I bought did not fit/work for me, but it was easy and hassle free to return which made life much easier!”

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(Online) - Posted 7 months ago

“Clothes are high in quality and very fashionable. A pleasant experience at the store!”

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(POS) - Posted 7 months ago

“The staff are always friendly and helpful”

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(POS) - Posted 7 months ago

“Excellent”

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(POS) - Posted 7 months ago

“Lovely items with great customer service Thank you”

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(POS) - Posted 7 months ago

French Connection is rated 4.8 based on 3,118 reviews