French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time in French Connection, but will definitely return to the McArthurGlen shop near Cannock. Great staff & prices.”

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(POS) - Posted 6 months ago

“Staff were wonderfu”

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(POS) - Posted 6 months ago

“A great store for quality and fashionable clothes that fit true to size. The staff are always welcoming, professional and helpful. The layout of the store is clear and tidy.”

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(POS) - Posted 6 months ago

“I'm a real fan. As an older lady who loves nice quality, well made clothes I find myself turning to French Connection first if I need anything these days. I've bought several pieces over the last few years and they've quickly turned into favourites and know I'll continue to wear them over and over again.”

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(Online) - Posted 6 months ago

“Went into French Connection in Chester after a summer wardrobe and loved quite a few items and designs. The quality was impressive and very soft which attracted me. I tried on several items and the staff were very friendly and attentive. I was very happy with my purchases which for the quality were a reasonable price and I have my eye on further items to complete my matching wardrobe. Very impressed.”

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(POS) - Posted 6 months ago

“I really love the service in store and appreciate one sales assistant in particular from Malta at the Wembley Outlet location!”

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(POS) - Posted 6 months ago

“Everything went perfect with my order , very happy”

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(Online) - Posted 6 months ago

“I have been ordering items regularly from French connection for over a year now. The items are high quality and true to fit. Deliveries have always been on time (multiple orders) and the fashion stands out every single time.”

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(Online) - Posted 6 months ago

“Loved my new jeans were delivered on time and very happy to wear them”

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(Online) - Posted 6 months ago

“Great quality clothing and the delivery service is spot on. Highly recommended.”

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(POS) - Posted 6 months ago

“All 3 pairs great quality and very comfortable”

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(POS) - Posted 6 months ago

“Easy straightforward website & on time delivery ! Great product & I am very happy 😊 Thank you”

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(Online) - Posted 6 months ago

“I order regularly from French Connection and always find their service to be excellent. The clothes are great and I rarely have to return, however when necessary the returns are straightforward to do.”

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(Online) - Posted 6 months ago

“Excellent service, I had the great help from your Chester shop, didn’t have my size so order it on line and delivered to me. Thank you.”

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(Online) - Posted 6 months ago

“Most beautiful skirt that I had seen in store but they didn’t have my size. It arrived swiftly and in good condition. Excellent value for money”

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(Online) - Posted 6 months ago

“Excellent as always”

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(Online) - Posted 6 months ago

“Lovely airy store. Fab clothes. Staff lovely”

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(POS) - Posted 6 months ago

“Lovely store staff and a really good layout of clothing easy to find what you wanted”

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(POS) - Posted 6 months ago

“I have shopped with FC for decades when there were once shops in the high street . Always found their merchandise edgy and out of the ordinary. I have rarely been disappointed. I consider the items good quality and value for money. Since moving online only I still value my shopping experience with this company and would recommend them.”

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(Online) - Posted 6 months ago

“Great clothes well made, true to size.”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews