French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,122 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful cheerful staff a pleasure to shop in the store 😀”

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(POS) - Posted 7 months ago

“Visited Cannock Outlet. Staff were very friendly & helpful. I went back in three times. I bought 3 jumpers and am thrilled with the staff and ny purchases!”

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(POS) - Posted 7 months ago

“Very good selection of clothes for women all of which are well made.”

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(Online) - Posted 7 months ago

“Really lovely quality clothes, this year almost everything I've bought has been from French Connection. Clothes are super stylish and fit very well. Samantha”

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(Online) - Posted 7 months ago

“Friendly and helpful staff and great quality product.”

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(POS) - Posted 7 months ago

“Beautiful dress, well designed and made. Good quality material.”

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(Online) - Posted 7 months ago

“I had to contact customer service twice. On both occasions I found them very efficient and helpful. Ultimately I ordered an item directly from store as it was out of stock on line . The store staff were so helpful and my item arrived promptly. Thanks for a fantastic experience”

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(Online) - Posted 7 months ago

“Really enjoyable shopping experience, knowledgeable staff and friendly”

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(POS) - Posted 7 months ago

“The staff were very helpful.”

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(POS) - Posted 7 months ago

“Only shop left to get good quality clothes. Well cut. Great fabrics. Lasting classic fashion at good prices!”

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(POS) - Posted 7 months ago

“Excellent quality, fast delivery, true to size”

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(Online) - Posted 7 months ago

“A lovely store with very friendly and helpful staff”

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(POS) - Posted 7 months ago

“Good friendly staff who went out of their way to help me pick the right outfit for me.”

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(POS) - Posted 7 months ago

“Stylish quality clothes with an almost timeless style, making them wearable for longer”

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(POS) - Posted 7 months ago

“Really lovely and well-made occasion clothes that are still modern but not overly trend driven.”

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(Online) - Posted 7 months ago

“French connection is the only shop my husband buys from fantastic customer service at Meadowhall if they haven’t got his size in store they check online and can normally get it our daughter and son know where to buy for there dad thank you x”

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(POS) - Posted 7 months ago

“Prompt service Great product”

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(Online) - Posted 7 months ago

“Beautiful chambrey shirt dress at a very reasonable price in the sale.”

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(Online) - Posted 7 months ago

“Straight forward ordering process, quick dispatch & delivery, beautiful clothes! Thank you!”

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(Online) - Posted 7 months ago

“Excellent service in store & prompt delivery of the ordeeed item”

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(POS) - Posted 7 months ago

French Connection is rated 4.8 based on 3,122 reviews